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The roles of product lead-users and product experts in new product evaluation

  • Ozer, Muammer
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    It is widely recognized in the literature that product innovation is one of the most important research policy issues. As an important product innovation activity, evaluating the market potentials of a new product has also received a great deal of attention in the literature because of its importance to companies as well as to both governmental and non-governmental research institutions. Extending earlier research about product lead-users and product experts and addressing several methodological issues identified in the literature, this study focuses on the roles of product lead-users and product experts in new product evaluation. In particular, the results of a longitudinal empirical study show that there are theoretical and empirical distinctions between product lead-users and product experts with respect to the accuracy of new product evaluations and that it is possible for companies as well as governmental and non-governmental agencies to improve significantly the accuracy of such evaluations.

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    Article provided by Elsevier in its journal Research Policy.

    Volume (Year): 38 (2009)
    Issue (Month): 8 (October)
    Pages: 1340-1349

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    Handle: RePEc:eee:respol:v:38:y:2009:i:8:p:1340-1349
    Contact details of provider: Web page: http://www.elsevier.com/locate/respol

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