IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v157y2023ics0148296322010761.html
   My bibliography  Save this article

A study of human resource digital transformation (HRDT): A phenomenon of innovation capability led by digital and individual factors

Author

Listed:
  • Bansal, Anjali
  • Panchal, Tanvi
  • Jabeen, Fauzia
  • Mangla, Sachin Kumar
  • Singh, Gurmeet

Abstract

Surviving in a digitally disrupted world required organizations to continuously innovate and digitally transform their work practices, especially HR processes. Scholarly failure to define and conceptualize the construct of human resource digital transformation (HRDT) suggests the lack of an integrated approach to understanding HRDT as a discipline. This study presents an overarching and integrated conceptual framework of HRDT, grounded in robust qualitative research, to describe factors in successfully implementing HRDT. Drawing insights from 20 senior HR professionals in multinational organizations, this study defines HRDT as a multidimensional construct resulting from successful integration of digital and individual factors into the innovation capability of organizations. Expanding the dynamic-capabilities perspective, this study proposes that in uncertain and turbulent times, such as COVID-19, businesses must constantly upgrade organizational capabilities, manifested in the innovation capability with enablers such as- digital infrastructure, architecture, and individual capability and creativity. This research further elaborates on HRDT indicators.

Suggested Citation

  • Bansal, Anjali & Panchal, Tanvi & Jabeen, Fauzia & Mangla, Sachin Kumar & Singh, Gurmeet, 2023. "A study of human resource digital transformation (HRDT): A phenomenon of innovation capability led by digital and individual factors," Journal of Business Research, Elsevier, vol. 157(C).
    • Handle: RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010761
    DOI: 10.1016/j.jbusres.2022.113611
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296322010761
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2022.113611?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Zhang Zhen & Zahid Yousaf & Magdalena Radulescu & Muhammad Yasir, 2021. "Nexus of Digital Organizational Culture, Capabilities, Organizational Readiness, and Innovation: Investigation of SMEs Operating in the Digital Economy," Sustainability, MDPI, vol. 13(2), pages 1-15, January.
    2. Kaartemo, Valtteri & Nyström, Anna-Greta, 2021. "Emerging technology as a platform for market shaping and innovation," Journal of Business Research, Elsevier, vol. 124(C), pages 458-468.
    3. Mark Freel, 2005. "Perceived Environmental Uncertainty and Innovation in Small Firms," Small Business Economics, Springer, vol. 25(1), pages 49-64, August.
    4. Benn Lawson & Danny Samson, 2001. "Developing Innovation Capability In Organisations: A Dynamic Capabilities Approach," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 5(03), pages 377-400.
    5. Anjali Bansal, 2019. "Thinking of mergers and acquisitions? Think of justice: a people perspective," International Journal of Manpower, Emerald Group Publishing Limited, vol. 41(4), pages 435-456, December.
    6. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    7. Kathleen M. Eisenhardt & Jeffrey A. Martin, 2000. "Dynamic capabilities: what are they?," Strategic Management Journal, Wiley Blackwell, vol. 21(10‐11), pages 1105-1121, October.
    8. Vernika Agarwal & Kaliyan Mathiyazhagan & Snigdha Malhotra & Tarik Saikouk, 2021. "Analysis of challenges in sustainable human resource management due to disruptions by Industry 4.0: an emerging economy perspective," International Journal of Manpower, Emerald Group Publishing Limited, vol. 43(2), pages 513-541, August.
    9. Dibyendu Maiti & Akshara Awasthi, 2020. "ICT Exposure and the Level of Wellbeing and Progress: A Cross Country Analysis," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 147(1), pages 311-343, January.
    10. Ruud Gerards & Sanne Wetten & Cecile Sambeek, 2021. "New ways of working and intrapreneurial behaviour: the mediating role of transformational leadership and social interaction," Review of Managerial Science, Springer, vol. 15(7), pages 2075-2110, October.
    11. Wang, Xinxin & Qin, Yong & Xu, Zeshui & Škare, Marinko, 2022. "A look at the focus shift in innovation literature due to Covid-19 pandemic," Journal of Business Research, Elsevier, vol. 145(C), pages 1-20.
    12. Farzaneh, Mandana & Wilden, Ralf & Afshari, Leila & Mehralian, Gholamhossein, 2022. "Dynamic capabilities and innovation ambidexterity: The roles of intellectual capital and innovation orientation," Journal of Business Research, Elsevier, vol. 148(C), pages 47-59.
    13. Carnevale, Joel B. & Hatak, Isabella, 2020. "Employee adjustment and well-being in the era of COVID-19: Implications for human resource management," Journal of Business Research, Elsevier, vol. 116(C), pages 183-187.
    14. Ricarda B. Bouncken & Yixin Qiu & Noemi Sinkovics & Wolfgang Kürsten, 2021. "Qualitative research: extending the range with flexible pattern matching," Review of Managerial Science, Springer, vol. 15(2), pages 251-273, February.
    15. Daniel Schallmo & Christopher A. Williams & Luke Boardman, 2017. "Digital Transformation Of Business Models — Best Practice, Enablers, And Roadmap," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(08), pages 1-17, December.
    16. Dr. A.Varadaraj & Dr. Belal Mahmoud Al Wadi, 2021. "A Study on Contribution of Digital Human Resource Management towards Organizational Performance," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 7(5), pages 43-51, July.
    17. Álvaro Nicolás-Agustín & Daniel Jiménez-Jiménez & Francisco Maeso-Fernandez, 2021. "The role of human resource practices in the implementation of digital transformation," International Journal of Manpower, Emerald Group Publishing Limited, vol. 43(2), pages 395-410, October.
    18. Malodia, Suresh & Dhir, Amandeep & Mishra, Mahima & Bhatti, Zeeshan Ahmed, 2021. "Future of e-Government: An integrated conceptual framework," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    19. Tandon, Anushree & Dhir, Amandeep & Islam, Nazrul & Talwar, Shalini & Mäntymäki, Matti, 2021. "Psychological and behavioral outcomes of social media-induced fear of missing out at the workplace," Journal of Business Research, Elsevier, vol. 136(C), pages 186-197.
    20. Margaret Peteraf & Giada Di Stefano & Gianmario Verona, 2013. "The elephant in the room of dynamic capabilities: Bringing two diverging conversations together," Post-Print hal-00982438, HAL.
    21. Nambisan, Satish & Wright, Mike & Feldman, Maryann, 2019. "The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes," Research Policy, Elsevier, vol. 48(8), pages 1-1.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hua Xiang & Jie Lu & Mikhail E. Kosov & Maria V. Volkova & Vadim V. Ponkratov & Andrey I. Masterov & Izabella D. Elyakova & Sergey Yu. Popkov & Denis Yu. Taburov & Natalia V. Lazareva & Iskandar Muda , 2023. "Sustainable Development of Employee Lifecycle Management in the Age of Global Challenges: Evidence from China, Russia, and Indonesia," Sustainability, MDPI, vol. 15(6), pages 1-30, March.
    2. Chua, Celine & Li, Xue & Tan, Kim Hock & Yuen, Kum Fai, 2024. "Building sustainable performance in the maritime industry via digital resources and innovation," Transport Policy, Elsevier, vol. 149(C), pages 282-299.
    3. Wang Jinyu & Zhao Cuiping & Jie Jinrong, 2024. "Research on the Problems and Institutional Optimization Strategies of Rural Collective Economic Organization Governance," Economics - The Open-Access, Open-Assessment Journal, De Gruyter, vol. 18(1), pages 1-12.
    4. Viet Anh Ta & Chieh-Yu Lin, 2023. "Exploring the Determinants of Digital Transformation Adoption for SMEs in an Emerging Economy," Sustainability, MDPI, vol. 15(9), pages 1-13, April.
    5. Mahmoud Abdulhadi Alabdali & Sami A. Khan & Muhammad Zafar Yaqub & Mohammed Awad Alshahrani, 2024. "Harnessing the Power of Algorithmic Human Resource Management and Human Resource Strategic Decision-Making for Achieving Organizational Success: An Empirical Analysis," Sustainability, MDPI, vol. 16(11), pages 1-30, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maria Elisavet Balta & Thanos Papadopoulos & Konstantina Spanaki, 2024. "Business model pivoting and digital technologies in turbulent environments," Post-Print hal-04513406, HAL.
    2. Zahid Sarwar & Jingmei Gao & Adnan Khan, 2024. "Nexus of digital platforms, innovation capability, and strategic alignment to enhance innovation performance in the Asia Pacific region: a dynamic capability perspective," Asia Pacific Journal of Management, Springer, vol. 41(2), pages 867-901, June.
    3. Oliveira, Mariana & Zancul, Eduardo & Salerno, Mario Sergio, 2024. "Capability building for digital transformation through design thinking," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    4. Ferreira, Jorge & Coelho, Arnaldo & Moutinho, Luiz, 2020. "Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation," Technovation, Elsevier, vol. 92.
    5. FeCheng Ma & Farhan Khan & Kashif Ullah Khan & Si XiangYun, 2021. "Investigating the Impact of Information Technology, Absorptive Capacity, and Dynamic Capabilities on Firm Performance: An Empirical Study," SAGE Open, , vol. 11(4), pages 21582440211, November.
    6. Claudio Vitari & Elisabetta Raguseo, 2016. "Big data value and financial performance: an empirical investigation [Digital data, dynamic capability and financial performance: an empirical investigation in the era of Big Data]," Post-Print halshs-01923271, HAL.
    7. Jantunen, Ari & Tarkiainen, Anssi & Chari, Simos & Oghazi, Pejvak, 2018. "Dynamic capabilities, operational changes, and performance outcomes in the media industry," Journal of Business Research, Elsevier, vol. 89(C), pages 251-257.
    8. Anja Schulze & Stefano Brusoni, 2022. "How dynamic capabilities change ordinary capabilities: Reconnecting attention control and problem‐solving," Strategic Management Journal, Wiley Blackwell, vol. 43(12), pages 2447-2477, December.
    9. Verreynne, Martie-Louise & Hine, Damian & Coote, Len & Parker, Rachel, 2016. "Building a scale for dynamic learning capabilities: The role of resources, learning, competitive intent and routine patterning," Journal of Business Research, Elsevier, vol. 69(10), pages 4287-4303.
    10. Kroh, Julia & Globocnik, Dietfried & Schultz, Carsten & Holdhof, Frederike & Salomo, Søren, 2024. "Micro-foundations of digital innovation capability – A mixed method approach to develop and validate a multi-dimensional measurement instrument," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    11. Carl Åberg & Mariateresa Torchia, 2020. "Do boards of directors foster strategic change? A dynamic managerial capabilities perspective," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(3), pages 655-684, September.
    12. Hafeez, Salima & Rana, Asif Mehmood & Chaudhry, Rashid Mehmood & Khan, Muhammad Aslam & Ahmad, H.Mushtaq & Rehman, Kashif Ur, 2011. "Perspectives of entrepreneurial orientation with the quality of life," MPRA Paper 53860, University Library of Munich, Germany.
    13. Schriber, Svante & Löwstedt, Jan, 2015. "Tangible resources and the development of organizational capabilities," Scandinavian Journal of Management, Elsevier, vol. 31(1), pages 54-68.
    14. Haarhaus, Tim & Liening, Andreas, 2020. "Building dynamic capabilities to cope with environmental uncertainty: The role of strategic foresight," Technological Forecasting and Social Change, Elsevier, vol. 155(C).
    15. Viktora-Jones, Magdalena & Parente, Ronaldo & Drori, Netanel & Zhao, Yue, 2024. "Firm performance drivers within a dynamic emerging market ecosystem," Journal of International Management, Elsevier, vol. 30(1).
    16. Ayuso, Silvia & Rodriguez, Miguel A. & Ricart, Joan E., 2006. "Using stakeholder dialogue as a source for new ideas. A dynamic capability underlying sustainable innovation," IESE Research Papers D/633, IESE Business School.
    17. Cleverton Rodrigues Fernandes & André Gustavo Carvalho Machado, 2019. "Technology Transfer Capability: development dynamics in higher education institutions," Brazilian Business Review, Fucape Business School, vol. 16(1), pages 1-15, January.
    18. Lütjen, Heiner & Schultz, Carsten & Tietze, Frank & Urmetzer, Florian, 2019. "Managing ecosystems for service innovation: A dynamic capability view," Journal of Business Research, Elsevier, vol. 104(C), pages 506-519.
    19. Loock, Moritz & Hinnen, Gieri, 2015. "Heuristics in organizations: A review and a research agenda," Journal of Business Research, Elsevier, vol. 68(9), pages 2027-2036.
    20. Desirée Knoppen & Louise Knight, 2022. "Pursuing sustainability advantage: The dynamic capabilities of born sustainable firms," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1789-1813, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010761. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.