IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v58y2017icp183-196.html
   My bibliography  Save this article

Managing turnaround performance through Collaborative Decision Making

Author

Listed:
  • Okwir, Simon
  • Ulfvengren, Pernilla
  • Angelis, Jannis
  • Ruiz, Felipe
  • Núñez Guerrero, Yilsy Maria

Abstract

The purpose of this paper is to explore turnaround performance as a resultant from both Collaborative Decision Making (CDM) processes and collaborative measures. This paper presents how CDM operates in the Turnaround Process (TAP) to propose a new method for managing the collaborative turnaround performance of all actors by predicting the most critical indicators. To achieve this, data from a CDM airport is used. Sample data of 6500 observations, taken from turnaround movements handled in 2014 at Madrid-Barajas Airport, were obtained from three separate databases and analyzed separately (in three databases). To predict turnaround performance, this paper also introduces a predictor dependent variable called “star values†as a measure of minimal delay conditions in order to predict time performance. The analysis shows that the proposed method unveils a new approach in determining how collaborative performance can be measured in the TAP and the predicted key performance indicators, which shows variations in the predicted CDM indicators. Results challenge managers and policymakers to find which improvements can be enacted for better usage of airport infrastructures and resources for optimum use as well as enhanced TAP. In terms of theory use and extension, the study reveals how CDM is an essential element in the literature on air traffic management.

Suggested Citation

  • Okwir, Simon & Ulfvengren, Pernilla & Angelis, Jannis & Ruiz, Felipe & Núñez Guerrero, Yilsy Maria, 2017. "Managing turnaround performance through Collaborative Decision Making," Journal of Air Transport Management, Elsevier, vol. 58(C), pages 183-196.
    • Handle: RePEc:eee:jaitra:v:58:y:2017:i:c:p:183-196
    DOI: 10.1016/j.jairtraman.2016.10.008
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699716300680
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2016.10.008?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Harper, Paul R. & Winslett, David J., 2006. "Classification trees: A possible method for maternity risk grouping," European Journal of Operational Research, Elsevier, vol. 169(1), pages 146-156, February.
    2. Oum, Tae Hoon & Yu, Chunyan, 2004. "Measuring airports' operating efficiency: a summary of the 2003 ATRS global airport benchmarking report," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 40(6), pages 515-532, November.
    3. Chenhall, Robert H. & Langfield-Smith, Kim, 2007. "Multiple Perspectives of Performance Measures," European Management Journal, Elsevier, vol. 25(4), pages 266-282, August.
    4. Nucciarelli, Alberto & Gastaldi, Massimo, 2009. "Collaboration in the airport business through the development of an IT platform," International Journal of Production Economics, Elsevier, vol. 121(2), pages 562-573, October.
    5. Auerbach, Stefan & Koch, Benjamin, 2007. "Cooperative approaches to managing air traffic efficiently—the airline perspective," Journal of Air Transport Management, Elsevier, vol. 13(1), pages 37-44.
    6. Gelhausen, Marc C. & Berster, Peter & Wilken, Dieter, 2013. "Do airport capacity constraints have a serious impact on the future development of air traffic?," Journal of Air Transport Management, Elsevier, vol. 28(C), pages 3-13.
    7. Cheng-Lung Wu & Robert E. Caves, 2002. "Research review of air traffic management," Transport Reviews, Taylor & Francis Journals, vol. 22(1), pages 115-132, January.
    8. Madas, Michael A. & Zografos, Konstantinos G., 2008. "Airport capacity vs. demand: Mismatch or mismanagement?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(1), pages 203-226, January.
    9. Tobaruela, Gonzalo & Fransen, Peter & Schuster, Wolfgang & Ochieng, Washington Y. & Majumdar, Arnab, 2014. "Air traffic predictability framework – Development, performance evaluation and application," Journal of Air Transport Management, Elsevier, vol. 39(C), pages 48-58.
    10. Martini, Gianmaria & Manello, Alessandro & Scotti, Davide, 2013. "The influence of fleet mix, ownership and LCCs on airports’ technical/environmental efficiency," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 50(C), pages 37-52.
    11. Profillidis, V. & Botzoris, G., 2015. "Air passenger transport and economic activity," Journal of Air Transport Management, Elsevier, vol. 49(C), pages 23-27.
    12. Merkert, Rico & Morrell, Peter S., 2012. "Mergers and acquisitions in aviation – Management and economic perspectives on the size of airlines," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 48(4), pages 853-862.
    13. Lupo, Toni, 2015. "Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 249-259.
    14. Kan Chang & Ken Howard & Rick Oiesen & Lara Shisler & Midori Tanino & Michael C. Wambsganss, 2001. "Enhancements to the FAA Ground-Delay Program Under Collaborative Decision Making," Interfaces, INFORMS, vol. 31(1), pages 57-76, February.
    15. Ginieis, Matías & Sánchez-Rebull, María-Victoria & Campa-Planas, Fernando, 2012. "The academic journal literature on air transport: Analysis using systematic literature review methodology," Journal of Air Transport Management, Elsevier, vol. 19(C), pages 31-35.
    16. Castelli, Lorenzo & Pellegrini, Paola, 2011. "An AHP analysis of air traffic management with target windows," Journal of Air Transport Management, Elsevier, vol. 17(2), pages 68-73.
    17. Chang, Li-Yen, 2012. "International air passenger flows between pairs of APEC countries: A non-parametric regression tree approach," Journal of Air Transport Management, Elsevier, vol. 20(C), pages 4-6.
    18. Oum, Tae Hoon & Yu, Chunyan, 2004. "Airport Performance: A Summary of the 2003 ATRS Global Airport Benchmarking Report," 45th Annual Transportation Research Forum, Evanston, Illinois, March 21-23, 2004 208226, Transportation Research Forum.
    19. Graham, Anne, 2013. "Understanding the low cost carrier and airport relationship: A critical analysis of the salient issues," Tourism Management, Elsevier, vol. 36(C), pages 66-76.
    20. Forsyth, Peter, 2007. "The impacts of emerging aviation trends on airport infrastructure," Journal of Air Transport Management, Elsevier, vol. 13(1), pages 45-52.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Li, Max Z. & Ryerson, Megan S., 2019. "Reviewing the DATAS of aviation research data: Diversity, availability, tractability, applicability, and sources," Journal of Air Transport Management, Elsevier, vol. 75(C), pages 111-130.
    2. Michael Schultz & Michael Schmidt, 2018. "Advancements in Passenger Processes at Airports from Aircraft Perspective," Sustainability, MDPI, vol. 10(11), pages 1-15, October.
    3. Lange, Anne & Sieling, Julian & Gonzalez Parra, Garoe, 2019. "Convergence in airline operations: The case of ground times," Journal of Air Transport Management, Elsevier, vol. 77(C), pages 39-45.
    4. Rott, Julian & König, Fabian & Häfke, Hannes & Schmidt, Michael & Böhm, Markus & Kratsch, Wolfgang & Krcmar, Helmut, 2023. "Process Mining for resilient airport operations: A case study of Munich Airport’s turnaround process," Journal of Air Transport Management, Elsevier, vol. 112(C).
    5. Mota, Miguel Mujica & Boosten, Geert & De Bock, Nico & Jimenez, Edgar & de Sousa, Jorge Pinho, 2017. "Simulation-based turnaround evaluation for Lelystad Airport," Journal of Air Transport Management, Elsevier, vol. 64(PA), pages 21-32.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Choi, Jong Hae & Park, Yonghwa & Wang, Kun & Xia, Wenyi, 2020. "Whether low-cost-carrier passengers spend more on duty-free goods at the airport? Evidence from Incheon International Airport," Journal of Air Transport Management, Elsevier, vol. 86(C).
    2. Güner, Samet & Seçkin Codal, Keziban, 2022. "Endogenous and exogenous sources of efficiency in the management of Turkish airports," Utilities Policy, Elsevier, vol. 76(C).
    3. Fan, L.W. & Wu, F. & Zhou, P., 2014. "Efficiency measurement of Chinese airports with flight delays by directional distance function," Journal of Air Transport Management, Elsevier, vol. 34(C), pages 140-145.
    4. Vogel, Hans-Arthur & Graham, Anne, 2013. "Devising airport groupings for financial benchmarking," Journal of Air Transport Management, Elsevier, vol. 30(C), pages 32-38.
    5. Baltazar, Maria Emília & Rosa, Tiago & Silva, Jorge, 2018. "Global decision support for airport performance and efficiency assessment," Journal of Air Transport Management, Elsevier, vol. 71(C), pages 220-242.
    6. Güner, Samet & Cebeci, Halil İbrahim, 2021. "Output targeting and capacity utilization for a new-built airport: Analysis for the new airport in Istanbul," Socio-Economic Planning Sciences, Elsevier, vol. 76(C).
    7. Güner, Samet & Cebeci, Halil İbrahim & Antunes, Jorge Junio Moreira & Wanke, Peter F., 2021. "Sustainable efficiency drivers in Eurasian airports: Fuzzy NDEA approach based on Shannon's entropy," Journal of Air Transport Management, Elsevier, vol. 92(C).
    8. Frédéric Dobruszkes & Christian Vandermotten, 2022. "Do scale and the type of markets matter? Revisiting the determinants of passenger air services worldwide," ULB Institutional Repository 2013/336304, ULB -- Universite Libre de Bruxelles.
    9. Dobruszkes, Frédéric & Vandermotten, Christian, 2022. "Do scale and the type of markets matter? Revisiting the determinants of passenger air services worldwide," Journal of Air Transport Management, Elsevier, vol. 99(C).
    10. Choi, Jong Hae & Park, Yonghwa, 2022. "Exploring passenger and flight characteristics' impacts on airport retail income: Evidence from Incheon International Airport," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    11. Mayer, Robert, 2016. "Airport classification based on cargo characteristics," Journal of Transport Geography, Elsevier, vol. 54(C), pages 53-65.
    12. Paraschi, Elen Paraskevi & Georgopoulos, Antonios & Papatheodorou, Andreas, 2020. "Abiotic determinants of airport performance: Insights from a global survey," Transport Policy, Elsevier, vol. 85(C), pages 33-53.
    13. Gong, Stephen X.H. & Cullinane, Kevin & Firth, Michael, 2012. "The impact of airport and seaport privatization on efficiency and performance: A review of the international evidence and implications for developing countries," Transport Policy, Elsevier, vol. 24(C), pages 37-47.
    14. Martín, Juan Carlos & Voltes-Dorta, Augusto, 2011. "The econometric estimation of airports' cost function," Transportation Research Part B: Methodological, Elsevier, vol. 45(1), pages 112-127, January.
    15. Yu, Ming-Miin, 2010. "Assessment of airport performance using the SBM-NDEA model," Omega, Elsevier, vol. 38(6), pages 440-452, December.
    16. Oum, Tae H. & Yan, Jia & Yu, Chunyan, 2008. "Ownership forms matter for airport efficiency: A stochastic frontier investigation of worldwide airports," Journal of Urban Economics, Elsevier, vol. 64(2), pages 422-435, September.
    17. Pathomsiri, Somchai & Haghani, Ali & Dresner, Martin & Windle, Robert, 2006. "Productive and Operational Efficiency of US Airports with Joint Consideration of both Desirable and Undesirable Outputs," 47th Annual Transportation Research Forum, New York, New York, March 23-25, 2006 208027, Transportation Research Forum.
    18. Van Dender, Kurt, 2007. "Determinants of fares and operating revenues at US airports," Journal of Urban Economics, Elsevier, vol. 62(2), pages 317-336, September.
    19. Jardim, João & Baltazar, Maria Emília & Silva, Jorge & Vaz, Margarida, 2015. "Airports' Operational Performance and Efficiency Evaluation based on Multicriteria Decision Analysis (MCDA) and Data Envelopment Analysis (DEA) Tools," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 3(4), pages 296-310.
    20. Brooks, Mary R., 2006. "Chapter 25 Issues in Measuring Port Devolution Program Performance: A Managerial Perspective," Research in Transportation Economics, Elsevier, vol. 17(1), pages 599-629, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:58:y:2017:i:c:p:183-196. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.