IDEAS home Printed from https://ideas.repec.org/a/bla/brjirl/v43y2005i1p41-65.html
   My bibliography  Save this article

Management Behaviour as Social Capital: A Systematic Analysis of Organizational Ethnographies

Author

Listed:
  • Randy Hodson

Abstract

This article explores managerial behaviour as a potential source of social capital in the workplace. Using content‐coded data from the full population of organizational ethnographies (N = 204), we explore facets of workplace behaviours and relations that have been difficult to evaluate using survey‐based techniques. Analysing ethnographic‐based data with multivariate techniques, we find that competent management leadership, in particular, has widespread and significant effects on important workplace outcomes such as job satisfaction, organizational citizenship behaviour, and co‐worker infighting. The findings highlight the value of cross‐methods techniques for evaluating and extending existing workplace theories.

Suggested Citation

  • Randy Hodson, 2005. "Management Behaviour as Social Capital: A Systematic Analysis of Organizational Ethnographies," British Journal of Industrial Relations, London School of Economics, vol. 43(1), pages 41-65, March.
    • Handle: RePEc:bla:brjirl:v:43:y:2005:i:1:p:41-65
    DOI: 10.1111/j.1467-8543.2005.00344.x
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/j.1467-8543.2005.00344.x
    Download Restriction: no
    File URL: https://libkey.io/10.1111/j.1467-8543.2005.00344.x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. David E. Guest & Riccardo Peccei, 2001. "Partnership at Work: Mutuality and the Balance of Advantage," British Journal of Industrial Relations, London School of Economics, vol. 39(2), pages 207-236, June.
    2. Tony Elger & Chris Smith, 1998. "Exit, Voice and ‘Mandate’: Management Strategies and Labour Practices of Japanese Firms in Britain," British Journal of Industrial Relations, London School of Economics, vol. 36(2), pages 185-207, June.
    3. Keith Whitfield & George Strauss, 2000. "Methods Matter: Changes in Industrial Relations Research and their Implications," British Journal of Industrial Relations, London School of Economics, vol. 38(1), pages 141-151, March.
    4. Ragin, Charles C., 2000. "Fuzzy-Set Social Science," University of Chicago Press Economics Books, University of Chicago Press, edition 1, number 9780226702773, December.
    5. Judy Wajcman, 1996. "Desperately Seeking Differences: Is Management Style Gendered?," British Journal of Industrial Relations, London School of Economics, vol. 34(3), pages 333-349, September.
    6. John Parkinson, 2003. "Models of the Company and the Employment Relationship," British Journal of Industrial Relations, London School of Economics, vol. 41(3), pages 481-509, September.
    7. Mike Webb & Gerry Palmer, 1998. "Evading Surveillance and Making Time: an Ethnographic View of the Japanese Factory Floor in Britain," British Journal of Industrial Relations, London School of Economics, vol. 36(4), pages 611-627, December.
    8. repec:ucp:bkecon:9780226702766 is not listed on IDEAS
    9. Stephen Hill, 1991. "Why Quality Circles Failed but Total Quality Management Might Succeed," British Journal of Industrial Relations, London School of Economics, vol. 29(4), pages 541-568, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. David Pastoriza & Miguel Ariño, 2013. "Does the Ethical Leadership of Supervisors Generate Internal Social Capital?," Journal of Business Ethics, Springer, vol. 118(1), pages 1-12, November.
    2. Huan Zhang & Lin Sun & Qiujie Zhang, 2022. "How Workplace Social Capital Affects Turnover Intention: The Mediating Role of Job Satisfaction and Burnout," IJERPH, MDPI, vol. 19(15), pages 1-12, August.
    3. David Pastoriza & Miguel Ariño & Joan Ricart, 2009. "Creating an Ethical Work Context: A Pathway to Generate Social Capital in the Firm," Journal of Business Ethics, Springer, vol. 88(3), pages 477-489, September.
    4. Martin Gächter & David A. Savage & Benno Torgler, 2009. "The Relationship between Stress and Social Capital among Police Officers," CREMA Working Paper Series 2009-23, Center for Research in Economics, Management and the Arts (CREMA).
    5. Martin Gächter & David A. Savage & Benno Torgler, 2009. "Retaining the Thin Blue Line: What Shapes Workers' Willingness Not to Quit the Current Work Environment," CREMA Working Paper Series 2009-28, Center for Research in Economics, Management and the Arts (CREMA).
    6. Martin Gächter & David A. Savage & Benno Torgler, 2009. "The relationship between Stress, Strain and Social Capital," Working Papers 2010-04, Faculty of Economics and Statistics, Universität Innsbruck, revised Mar 2010.
    7. Martin Gächter & David A. Savage & Benno Torgler, 2009. "Retaining the Thin Blue Line: What Shapes Workers' Intentions not to Quit the Current Work Environment," Working Papers 2010-05, Faculty of Economics and Statistics, Universität Innsbruck, revised Mar 2010.
    8. Jos Gamble & Qihai Huang, 2009. "One Store, Two Employment Systems: Core, Periphery and Flexibility in China's Retail Sector," British Journal of Industrial Relations, London School of Economics, vol. 47(1), pages 1-26, March.
    9. Martin Gächter & David A. Savage & Benno Torgler, 2009. "Retaining the Thin Blue Line: What Shapes Workers' Willingness Not to Quit the Current Work Environment," CREMA Working Paper Series 2009-28, Center for Research in Economics, Management and the Arts (CREMA).
    10. Xiao Rong & Zhipeng Zhou & Yihui Su, 2022. "Factors Affecting the Job Satisfaction of Caregivers in a Home-Based Elderly Care Program," IJERPH, MDPI, vol. 19(15), pages 1-16, July.
    11. David Pastoriza & Miguel Ariño & Joan Ricart, 2008. "Ethical Managerial Behaviour as an Antecedent of Organizational Social Capital," Journal of Business Ethics, Springer, vol. 78(3), pages 329-341, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Kamini Gupta & Donal Crilly & Thomas Greckhamer, 2020. "Stakeholder engagement strategies, national institutions, and firm performance: A configurational perspective," Strategic Management Journal, Wiley Blackwell, vol. 41(10), pages 1869-1900, October.
    2. Cheng, Cheng-Feng & Chang, Man-Ling & Li, Chu-Shiu, 2013. "Configural paths to successful product innovation," Journal of Business Research, Elsevier, vol. 66(12), pages 2561-2573.
    3. Markus Mayer & Markus Voeth, 2022. "Improving negotiation success in B2B sales organizations: is structured negotiation management a success factor?," Journal of Business Economics, Springer, vol. 92(2), pages 163-196, February.
    4. Mina Baliamoune-Lutz, 2004. "On the Measurement of Human Well-being: Fuzzy Set Theory and Sen's Capability Approach," WIDER Working Paper Series RP2004-16, World Institute for Development Economic Research (UNU-WIDER).
    5. Kusa, Rafał & Suder, Marcin & Duda, Joanna, 2023. "Impact of greening on performance in the hospitality industry: Moderating effect of flexibility and inter-organizational cooperation," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    6. Gary Goertz & Tony Hak & Jan Dul, 2013. "Ceilings and Floors," Sociological Methods & Research, , vol. 42(1), pages 3-40, February.
    7. Bryson, Alex, 2001. "Union effects on managerial and employee perceptions of employee relations in Britain," LSE Research Online Documents on Economics 4957, London School of Economics and Political Science, LSE Library.
    8. Denis Harrisson & Mario Roy & Victor Haines III, 2011. "Union Representatives in Labour–Management Partnerships: Roles and Identities in Flux," British Journal of Industrial Relations, London School of Economics, vol. 49(3), pages 411-435, September.
    9. Alex Bryson & Lucy Stokes & David Wilkinson, 2023. "Is pupil attainment higher in well-managed schools?," Education Economics, Taylor & Francis Journals, vol. 31(1), pages 129-144, January.
    10. Skarmeas, Dionysis & Lisboa, Ana & Saridakis, Charalampos, 2016. "Export performance as a function of market learning capabilities and intrapreneurship: SEM and FsQCA findings," Journal of Business Research, Elsevier, vol. 69(11), pages 5342-5347.
    11. Arts, Bas & de Koning, Jessica, 2017. "Community Forest Management: An Assessment and Explanation of its Performance Through QCA," World Development, Elsevier, vol. 96(C), pages 315-325.
    12. Grohs, Reinhard & Raies, Karine & Koll, Oliver & Mühlbacher, Hans, 2016. "One pie, many recipes: Alternative paths to high brand strength," Journal of Business Research, Elsevier, vol. 69(6), pages 2244-2251.
    13. Jantunen, Ari & Tarkiainen, Anssi & Chari, Simos & Oghazi, Pejvak, 2018. "Dynamic capabilities, operational changes, and performance outcomes in the media industry," Journal of Business Research, Elsevier, vol. 89(C), pages 251-257.
    14. Barry Cooper & Judith Glaesser, 2016. "Analysing necessity and sufficiency with Qualitative Comparative Analysis: how do results vary as case weights change?," Quality & Quantity: International Journal of Methodology, Springer, vol. 50(1), pages 327-346, January.
    15. Gustav Lidén, 2013. "What about theory? The consequences on a widened perspective of social theory," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(1), pages 213-225, January.
    16. Claus-Jochen Haake & Martin R. Schneider, 2025. "An Axiomatization of the Banzhaf Index to Measure Influence in Qualitative Comparative Analysis," Working Papers CIE 162, Paderborn University, CIE Center for International Economics.
    17. Wang, Huanming & Ran, Bing, 2022. "How business-related governance strategies impact paths towards the formation of global cities? An institutional embeddedness perspective," Land Use Policy, Elsevier, vol. 118(C).
    18. Kornelakis, Andreas & Petrakaki, Dimitra, 2024. "Technological innovation, industry platforms or financialization? A comparative institutional perspective on Nokia, Apple, and Samsung," LSE Research Online Documents on Economics 124386, London School of Economics and Political Science, LSE Library.
    19. Fleck, Ann-Katrin & Anatolitis, Vasilios, 2023. "Achieving the objectives of renewable energy policy – Insights from renewable energy auction design in Europe," Energy Policy, Elsevier, vol. 173(C).
    20. Yulong Jie & Shuigen Hu & Siling Zhu & Lieen Weng, 2024. "How Digitalization and Its Context Affect the Urban–Rural Income Gap: A Configurational Analysis Based on 274 Prefecture-Level Administrative Regions in China," Land, MDPI, vol. 13(12), pages 1-41, December.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:brjirl:v:43:y:2005:i:1:p:41-65. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://edirc.repec.org/data/lsepsuk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.