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Management Behaviour as Social Capital: A Systematic Analysis of Organizational Ethnographies

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  • Randy Hodson

Abstract

This article explores managerial behaviour as a potential source of social capital in the workplace. Using content‐coded data from the full population of organizational ethnographies (N = 204), we explore facets of workplace behaviours and relations that have been difficult to evaluate using survey‐based techniques. Analysing ethnographic‐based data with multivariate techniques, we find that competent management leadership, in particular, has widespread and significant effects on important workplace outcomes such as job satisfaction, organizational citizenship behaviour, and co‐worker infighting. The findings highlight the value of cross‐methods techniques for evaluating and extending existing workplace theories.

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  • Randy Hodson, 2005. "Management Behaviour as Social Capital: A Systematic Analysis of Organizational Ethnographies," British Journal of Industrial Relations, London School of Economics, vol. 43(1), pages 41-65, March.
    • Handle: RePEc:bla:brjirl:v:43:y:2005:i:1:p:41-65
    DOI: 10.1111/j.1467-8543.2005.00344.x
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    References listed on IDEAS

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    1. Tony Elger & Chris Smith, 1998. "Exit, Voice and ‘Mandate’: Management Strategies and Labour Practices of Japanese Firms in Britain," British Journal of Industrial Relations, London School of Economics, vol. 36(2), pages 185-207, June.
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    9. repec:ucp:bkecon:9780226702766 is not listed on IDEAS
    10. Stephen Hill, 1991. "Why Quality Circles Failed but Total Quality Management Might Succeed," British Journal of Industrial Relations, London School of Economics, vol. 29(4), pages 541-568, December.
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    Cited by:

    1. Martin Gächter & David A. Savage & Benno Torgler, 2009. "The relationship between Stress, Strain and Social Capital," Working Papers 2010-04, Faculty of Economics and Statistics, Universität Innsbruck, revised Mar 2010.
    2. Xiao Rong & Zhipeng Zhou & Yihui Su, 2022. "Factors Affecting the Job Satisfaction of Caregivers in a Home-Based Elderly Care Program," IJERPH, MDPI, vol. 19(15), pages 1-16, July.
    3. Martin Gächter & David A. Savage & Benno Torgler, 2009. "Retaining the Thin Blue Line: What Shapes Workers' Intentions not to Quit the Current Work Environment," Working Papers 2010-05, Faculty of Economics and Statistics, Universität Innsbruck, revised Mar 2010.
    4. David Pastoriza & Miguel Ariño & Joan Ricart, 2008. "Ethical Managerial Behaviour as an Antecedent of Organizational Social Capital," Journal of Business Ethics, Springer, vol. 78(3), pages 329-341, March.
    5. Huan Zhang & Lin Sun & Qiujie Zhang, 2022. "How Workplace Social Capital Affects Turnover Intention: The Mediating Role of Job Satisfaction and Burnout," IJERPH, MDPI, vol. 19(15), pages 1-12, August.
    6. Martin Gächter & David A. Savage & Benno Torgler, 2009. "Retaining the Thin Blue Line: What Shapes Workers' Willingness Not to Quit the Current Work Environment," CREMA Working Paper Series 2009-28, Center for Research in Economics, Management and the Arts (CREMA).
    7. Martin Gächter & David A. Savage & Benno Torgler, 2009. "Retaining the Thin Blue Line: What Shapes Workers' Willingness Not to Quit the Current Work Environment," CREMA Working Paper Series 2009-28, Center for Research in Economics, Management and the Arts (CREMA).
    8. David Pastoriza & Miguel Ariño, 2013. "Does the Ethical Leadership of Supervisors Generate Internal Social Capital?," Journal of Business Ethics, Springer, vol. 118(1), pages 1-12, November.
    9. David Pastoriza & Miguel Ariño & Joan Ricart, 2009. "Creating an Ethical Work Context: A Pathway to Generate Social Capital in the Firm," Journal of Business Ethics, Springer, vol. 88(3), pages 477-489, September.
    10. Martin Gächter & David A. Savage & Benno Torgler, 2009. "The Relationship between Stress and Social Capital among Police Officers," CREMA Working Paper Series 2009-23, Center for Research in Economics, Management and the Arts (CREMA).
    11. Martin Gächter & David A. Savage & Benno Torgler, 2009. "The Relationship between Stress and Social Capital among Police Officers," CREMA Working Paper Series 2009-23, Center for Research in Economics, Management and the Arts (CREMA).
    12. Jos Gamble & Qihai Huang, 2009. "One Store, Two Employment Systems: Core, Periphery and Flexibility in China's Retail Sector," British Journal of Industrial Relations, London School of Economics, vol. 47(1), pages 1-26, March.

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