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Human Resource Management and Employee Job Satisfaction: Evidence from the Nigerian Banking Industry


  • Omotayo Adewale OSIBANJO

    (Department of Business Studies, Covenant University, Ota, Ogun State, Nigeria)

  • Oladele Joseph KEHIDE

    () (Department of Business Studies, Covenant University, Ota, Ogun State, Nigeria)

  • Abolaji Joachim ABIODUN

    () (Department of Business Studies, Covenant University, Ota, Ogun State, Nigeria)


The paper examines the effect of human resources management (factors) on employees’ job satisfaction using data collected from two banks in the Nigerian banking industry. The study attempts to determine the effect of training and development on employee job satisfaction; to determine the influence of working conditions on employee job satisfaction; and to determine the impact of human resources factors on employee job satisfaction. The survey instrument used in the collection of data was the questionnaire. The population of the study covered the entire staff of Intercontinental and Ecobank and the sample size of 200 employees were selected, using the simple random sampling techniques. Correlation and Regression analysis was adopted and the data generated was in line with the objectives of the study. The hypotheses were tested, and valid result was achieved i.e. Human Resources Management has an effect on employee job satisfaction. This suggests that for organization to develop, it must invest more in the human capital. The business environment is dynamic and there is need for organizations to adopt strategies to motivate and equip their staff, so as to ensure their loyalty and be source of competitive advantage.

Suggested Citation

  • Omotayo Adewale OSIBANJO & Oladele Joseph KEHIDE & Abolaji Joachim ABIODUN, 2011. "Human Resource Management and Employee Job Satisfaction: Evidence from the Nigerian Banking Industry," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 8, pages 185-195, December.
  • Handle: RePEc:aic:revebs:y:2011:i:8:osibanjoo

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    References listed on IDEAS

    1. Saziye Gazioglu & Aysit Tansel, 2006. "Job satisfaction in Britain: individual and job related factors," Applied Economics, Taylor & Francis Journals, vol. 38(10), pages 1163-1171.
    2. Edward P. Lazear, 2000. "The Power of Incentives," American Economic Review, American Economic Association, vol. 90(2), pages 410-414, May.
    3. Keld Laursen & Nicolai J. Foss, 2003. "New human resource management practices, complementarities and the impact on innovation performance," Cambridge Journal of Economics, Oxford University Press, vol. 27(2), pages 243-263, March.
    4. Petri Böckerman & Pekka Ilmakunnas, 2005. "Do Job Disamenities Raise Wages or Ruin Job Satisfaction?," Labor and Demography 0501001, University Library of Munich, Germany.
    5. Nomaan MAJID, 2001. "The working poor in developing countries," International Labour Review, International Labour Organization, vol. 140(3), pages 271-291, September.
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