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Sales performance measurement in bank branches

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Cited by:

  1. Entezam, Hasan Farmani & Sobhani, Farzad Movahedi & Najafi, Seyed Esmaeil & Roshdi, Israfil, 2020. "A multi-component enhanced Russell measure of efficiency: With application to water supply plans," Socio-Economic Planning Sciences, Elsevier, vol. 70(C).
  2. Silva, Maria Conceição A., 2018. "Output-specific inputs in DEA: An application to courts of justice in Portugal," Omega, Elsevier, vol. 79(C), pages 43-53.
  3. Yong Zha & Liang Liang, 2015. "Aggregated Ratio Analysis in DEA," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1285-1297, November.
  4. Victor V. Podinovski & Ole Bent Olesen & Cláudia S. Sarrico, 2018. "Nonparametric Production Technologies with Multiple Component Processes," Operations Research, INFORMS, vol. 66(1), pages 282-300, January.
  5. F A F Ferreira & S P Santos & P M M Rodrigues, 2011. "Adding value to bank branch performance evaluation using cognitive maps and MCDA: a case study," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(7), pages 1320-1333, July.
  6. Mai, Nhat Chi, 2015. "Efficiency of the banking system in Vietnam under financial liberalization," OSF Preprints qsf6d, Center for Open Science.
  7. Kao, Chiang, 2014. "Network data envelopment analysis: A review," European Journal of Operational Research, Elsevier, vol. 239(1), pages 1-16.
  8. Laurens Cherchye & Bram De Rock & Bart Dierynck & Filip Roodhooft & Jeroen Sabbe, 2013. "Opening the “Black Box” of Efficiency Measurement: Input Allocation in Multioutput Settings," Operations Research, INFORMS, vol. 61(5), pages 1148-1165, October.
  9. Portela, Maria C.A.S. & Thanassoulis, Emmanuel, 2010. "Malmquist-type indices in the presence of negative data: An application to bank branches," Journal of Banking & Finance, Elsevier, vol. 34(7), pages 1472-1483, July.
  10. Laurens Cherchye & Bram De Rock & Barnabé Walheer, 2013. "Efficiency Analysis in the Presence of Bad Outputs," Working Papers ECARES ECARES 2013-12, ULB -- Universite Libre de Bruxelles.
  11. Chen, Xiafei & Liu, Zhiying & Zhu, Qingyuan, 2020. "Reprint of "Performance evaluation of China's high-tech innovation process :Analysis based on the innovation value chain"," Technovation, Elsevier, vol. 94.
  12. Xiyang Lei & Yongjun Li & Alec Morton, 2022. "Dominance and ranking interval in DEA parallel production systems," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 44(2), pages 649-675, June.
  13. Briec, Walter & Kerstens, Kristiaan, 2009. "Multi-horizon Markowitz portfolio performance appraisals: A general approach," Omega, Elsevier, vol. 37(1), pages 50-62, February.
  14. Guo, Chuanyin & Zhu, Joe, 2017. "Non-cooperative two-stage network DEA model: Linear vs. parametric linear," European Journal of Operational Research, Elsevier, vol. 258(1), pages 398-400.
  15. Ray, Subhash, 2016. "Cost efficiency in an Indian bank branch network: A centralized resource allocation model," Omega, Elsevier, vol. 65(C), pages 69-81.
  16. Wade Cook & Joe Zhu, 2010. "Context-dependent performance standards in DEA," Annals of Operations Research, Springer, vol. 173(1), pages 163-175, January.
  17. Fethi, Meryem Duygun & Pasiouras, Fotios, 2010. "Assessing bank efficiency and performance with operational research and artificial intelligence techniques: A survey," European Journal of Operational Research, Elsevier, vol. 204(2), pages 189-198, July.
  18. Wade D. Cook & Joe Zhu, 2006. "Incorporating Multiprocess Performance Standards into the DEA Framework," Operations Research, INFORMS, vol. 54(4), pages 656-665, August.
  19. Rhee, Munsung & Mehra, Satish, 2006. "Aligning operations, marketing, and competitive strategies to enhance performance: An empirical test in the retail banking industry," Omega, Elsevier, vol. 34(5), pages 505-515, October.
  20. Md. Mominur Rahman, 2023. "The Effect of Business Intelligence on Bank Operational Efficiency and Perceptions of Profitability," FinTech, MDPI, vol. 2(1), pages 1-21, February.
  21. Lim, Dong-Joon & Kim, Moon-Su, 2022. "Measuring dynamic efficiency with variable time lag effects," Omega, Elsevier, vol. 108(C).
  22. Chen, Yao & Du, Juan & David Sherman, H. & Zhu, Joe, 2010. "DEA model with shared resources and efficiency decomposition," European Journal of Operational Research, Elsevier, vol. 207(1), pages 339-349, November.
  23. Zha, Yong & Liang, Liang, 2010. "Two-stage cooperation model with input freely distributed among the stages," European Journal of Operational Research, Elsevier, vol. 205(2), pages 332-338, September.
  24. Liu, John S. & Lu, Louis Y.Y. & Lu, Wen-Min, 2016. "Research fronts in data envelopment analysis," Omega, Elsevier, vol. 58(C), pages 33-45.
  25. Cherchye, Laurens & De Rock, Bram & Walheer, Barnabé, 2016. "Multi-output profit efficiency and directional distance functions," Omega, Elsevier, vol. 61(C), pages 100-109.
  26. Kao, Chiang, 2017. "Measurement and decomposition of the Malmquist productivity index for parallel production systems," Omega, Elsevier, vol. 67(C), pages 54-59.
  27. Cao, Ting & Cook, Wade D. & Kristal, M. Murat, 2022. "Has the technological investment been worth it? Assessing the aggregate efficiency of non-homogeneous bank holding companies in the digital age," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
  28. Bala, Kamel & Cook, Wade D., 2003. "Performance measurement with classification information: an enhanced additive DEA model," Omega, Elsevier, vol. 31(6), pages 439-450, December.
  29. Wade D. Cook & Joe Zhu, 2011. "Multiple Variable Proportionality in Data Envelopment Analysis," Operations Research, INFORMS, vol. 59(4), pages 1024-1032, August.
  30. Mette Asmild & Joseph Paradi & Vanita Aggarwall & Claire Schaffnit, 2004. "Combining DEA Window Analysis with the Malmquist Index Approach in a Study of the Canadian Banking Industry," Journal of Productivity Analysis, Springer, vol. 21(1), pages 67-89, January.
  31. Jradi, Samah & Bouzdine Chameeva, Tatiana & Aparicio, Juan, 2019. "The measurement of revenue inefficiency over time: An additive perspective," Omega, Elsevier, vol. 83(C), pages 167-180.
  32. Shimshak, Daniel G. & Lenard, Melanie L. & Klimberg, Ronald K., 2009. "Incorporating quality into data envelopment analysis of nursing home performance: A case study," Omega, Elsevier, vol. 37(3), pages 672-685, June.
  33. Aparicio, Juan & Borras, Fernando & Pastor, Jesus T. & Vidal, Fernando, 2013. "Accounting for slacks to measure and decompose revenue efficiency in the Spanish Designation of Origin wines with DEA," European Journal of Operational Research, Elsevier, vol. 231(2), pages 443-451.
  34. Roets, Bart & Verschelde, Marijn & Christiaens, Johan, 2018. "Multi-output efficiency and operational safety: An analysis of railway traffic control centre performance," European Journal of Operational Research, Elsevier, vol. 271(1), pages 224-237.
  35. H. Sherman & Joe Zhu, 2006. "Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: Evidence from a U.S.bank application," Annals of Operations Research, Springer, vol. 145(1), pages 301-319, July.
  36. Wu, Jie & Zhu, Qingyuan & Ji, Xiang & Chu, Junfei & Liang, Liang, 2016. "Two-stage network processes with shared resources and resources recovered from undesirable outputs," European Journal of Operational Research, Elsevier, vol. 251(1), pages 182-197.
  37. Avilés-Sacoto, Sonia Valeria & Cook, Wade D. & Güemes-Castorena, David & Zhu, Joe, 2020. "Modelling Efficiency in Regional Innovation Systems: A Two-Stage Data Envelopment Analysis Problem with Shared Outputs within Groups of Decision-Making Units," European Journal of Operational Research, Elsevier, vol. 287(2), pages 572-582.
  38. Stavros Kourtzidis & Nickolaos G. Tzeremes, 2019. "Investigating the determinants of firm performance," European Journal of Management and Business Economics, Emerald Group Publishing Limited, vol. 29(1), pages 3-22, June.
  39. Mehdi Toloo & Mona Barat, 2015. "On considering dual-role factor in supplier selection problem," Mathematical Methods of Operations Research, Springer;Gesellschaft für Operations Research (GOR);Nederlands Genootschap voor Besliskunde (NGB), vol. 82(1), pages 107-122, August.
  40. Yu Shi & Anyu Yu & Huong Ngo Higgins & Joe Zhu, 2021. "Shared and unsplittable performance links in network DEA," Annals of Operations Research, Springer, vol. 303(1), pages 507-528, August.
  41. Halme, Merja & Korhonen, Pekka & Eskelinen, Juha, 2014. "Non-convex value efficiency analysis and its application to bank branch sales evaluation," Omega, Elsevier, vol. 48(C), pages 10-18.
  42. Wei-Kang Wang & Wen-Min Lu & Yu-Han Wang, 2013. "The relationship between bank performance and intellectual capital in East Asia," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(2), pages 1041-1062, February.
  43. Lorenzo Castelli & Raffaele Pesenti & Walter Ukovich, 2010. "A classification of DEA models when the internal structure of the Decision Making Units is considered," Annals of Operations Research, Springer, vol. 173(1), pages 207-235, January.
  44. Rita Shakouri & Maziar Salahi & Sohrab Kordrostami & Jie Wu, 2019. "Flexible measure in the presence of the partial input to output impacts process," Operations Research and Decisions, Wroclaw University of Science and Technology, Faculty of Management, vol. 29(3), pages 77-98.
  45. Maria Conceição Portela, 2016. "Output-specific inputs in DEA: an application to courts," Working Papers de Gestão (Management Working Papers) 02, Católica Porto Business School, Universidade Católica Portuguesa.
  46. Zhao, Linlin & Zhu, Qingyuan & Zhang, Lin, 2021. "Regulation adaptive strategy and bank efficiency: A network slacks-based measure with shared resources," European Journal of Operational Research, Elsevier, vol. 295(1), pages 348-362.
  47. Giokas, Dimitris I., 2008. "Assessing the efficiency in operations of a large Greek bank branch network adopting different economic behaviors," Economic Modelling, Elsevier, vol. 25(3), pages 559-574, May.
  48. Zha, Yong & Liang, Nannan & Wu, Maoguo & Bian, Yiwen, 2016. "Efficiency evaluation of banks in China: A dynamic two-stage slacks-based measure approach," Omega, Elsevier, vol. 60(C), pages 60-72.
  49. Chen, Xiafei & Liu, Zhiying & Zhu, Qingyuan, 2018. "Performance evaluation of China's high-tech innovation process: Analysis based on the innovation value chain," Technovation, Elsevier, vol. 74, pages 42-53.
  50. Cook, Wade D. & Liang, Liang & Zhu, Joe, 2010. "Measuring performance of two-stage network structures by DEA: A review and future perspective," Omega, Elsevier, vol. 38(6), pages 423-430, December.
  51. Yang, J.B. & Wong, B.Y.H. & Xu, D.L. & Liu, X.B. & Steuer, R.E., 2010. "Integrated bank performance assessment and management planning using hybrid minimax reference point - DEA approach," European Journal of Operational Research, Elsevier, vol. 207(3), pages 1506-1518, December.
  52. M C A Silva Portela & E Thanassoulis & G Simpson, 2004. "Negative data in DEA: a directional distance approach applied to bank branches," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 55(10), pages 1111-1121, October.
  53. Portela, Maria Conceicao A. Silva & Thanassoulis, Emmanuel, 2007. "Comparative efficiency analysis of Portuguese bank branches," European Journal of Operational Research, Elsevier, vol. 177(2), pages 1275-1288, March.
  54. Raha Imanirad & Wade D. Cook & Joe Zhu, 2013. "Partial input to output impacts in DEA: Production considerations and resource sharing among business subunits," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(3), pages 190-207, April.
  55. Mahabubur Rahman & Mary Lambkin & Dildar Hussain, 2016. "Value Creation and Appropriation following M&A," Post-Print hal-01477751, HAL.
  56. Wade D. Cook & Julie Harrison & Raha Imanirad & Paul Rouse & Joe Zhu, 2013. "Data Envelopment Analysis with Nonhomogeneous DMUs," Operations Research, INFORMS, vol. 61(3), pages 666-676, June.
  57. Asmild, Mette & Bogetoft, Peter & Leth Hougaard, Jens, 2013. "Rationalising inefficiency: Staff utilisation in branches of a large Canadian bank," Omega, Elsevier, vol. 41(1), pages 80-87.
  58. Samoilenko, Sergey & Osei-Bryson, Kweku-Muata, 2013. "Using Data Envelopment Analysis (DEA) for monitoring efficiency-based performance of productivity-driven organizations: Design and implementation of a decision support system," Omega, Elsevier, vol. 41(1), pages 131-142.
  59. Haibo Zhou & Hanhui Hu, 2017. "Sustainability Evaluation of Railways in China Using a Two-Stage Network DEA Model with Undesirable Outputs and Shared Resources," Sustainability, MDPI, vol. 9(1), pages 1-23, January.
  60. Abbas Valadkhani & Israfil Roshdi & Russell Smyth, 2015. "A multicomponent DEA approach to measure the economic and energy efficiencies of OECD countries," Monash Economics Working Papers 09-15, Monash University, Department of Economics.
  61. Rahman, Mahabubur & Lambkin, Mary & Hussain, Dildar, 2016. "Value creation and appropriation following M&A: A data envelopment analysis," Journal of Business Research, Elsevier, vol. 69(12), pages 5628-5635.
  62. García Cabello, Julia & Lobillo, F.J., 2017. "Sound branch cash management for less: A low-cost forecasting algorithm under uncertain demand," Omega, Elsevier, vol. 70(C), pages 118-134.
  63. Jie Wu & Beibei Xiong & Qingxian An & Jiasen Sun & Huaqing Wu, 2017. "Total-factor energy efficiency evaluation of Chinese industry by using two-stage DEA model with shared inputs," Annals of Operations Research, Springer, vol. 255(1), pages 257-276, August.
  64. Mohammad Nemati & Reza Kazemi Matin & Mehdi Toloo, 2020. "A two-stage DEA model with partial impacts between inputs and outputs: application in refinery industries," Annals of Operations Research, Springer, vol. 295(1), pages 285-312, December.
  65. Wang, Ya & Pan, Jiao-feng & Pei, Rui-min & Yi, Bo-Wen & Yang, Guo-liang, 2020. "Assessing the technological innovation efficiency of China's high-tech industries with a two-stage network DEA approach," Socio-Economic Planning Sciences, Elsevier, vol. 71(C).
  66. E. Grigoroudis & E. Tsitsiridi & C. Zopounidis, 2013. "Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector," Annals of Operations Research, Springer, vol. 205(1), pages 5-27, May.
  67. Majid Azadi & Balal Karimi & William Ho & Reza Farzipoor Saen, 2022. "Assessing green performance of power plants by multiple hybrid returns to scale technologies," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 44(4), pages 1177-1211, December.
  68. Dorsaf Ben Aissia & Molka Ellouz, 2021. "Estimation of the efficiency of Tunisian bank branches using a stochastic frontier approach," SN Business & Economics, Springer, vol. 1(10), pages 1-19, October.
  69. An, Qingxian & Wen, Yao & Ding, Tao & Li, Yongli, 2019. "Resource sharing and payoff allocation in a three-stage system: Integrating network DEA with the Shapley value method," Omega, Elsevier, vol. 85(C), pages 16-25.
  70. Paradi, Joseph C. & Zhu, Haiyan, 2013. "A survey on bank branch efficiency and performance research with data envelopment analysis," Omega, Elsevier, vol. 41(1), pages 61-79.
  71. Aparicio, Juan & Cordero, Jose M. & Gonzalez, Martin & Lopez-Espin, Jose J., 2018. "Using non-radial DEA to assess school efficiency in a cross-country perspective: An empirical analysis of OECD countries," Omega, Elsevier, vol. 79(C), pages 9-20.
  72. Sonia Valeria Avilés-Sacoto & Wade D. Cook & David Güemes-Castorena & Francisco Benita & Hector Ceballos & Joe Zhu, 2018. "Evaluating the Efficiencies of Academic Research Groups: A Problem of Shared Outputs," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 35(06), pages 1-22, December.
  73. Moez Hababou & Nawel Amrouche & Kamel Jedidi, 2016. "Measuring Economic Efficiency in the Motion Picture Industry: a Data Envelopment Analysis Approach," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 3(3), pages 144-158, December.
  74. Cook, Wade D. & Zhu, Joe, 2007. "Classifying inputs and outputs in data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 180(2), pages 692-699, July.
  75. Cook, Wade D. & Green, Rodney H., 2004. "Multicomponent efficiency measurement and core business identification in multiplant firms: A DEA model," European Journal of Operational Research, Elsevier, vol. 157(3), pages 540-551, September.
  76. An, Qingxian & Wang, Ping & Emrouznejad, Ali & Hu, Junhua, 2020. "Fixed cost allocation based on the principle of efficiency invariance in two-stage systems," European Journal of Operational Research, Elsevier, vol. 283(2), pages 662-675.
  77. W D Cook & J Zhu, 2011. "Output-specific input-assurance regions in DEA," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(10), pages 1881-1887, October.
  78. Xiao Shi & Ali Emrouznejad & Minyue Jin & Feng Yang, 2020. "A new parallel fuzzy data envelopment analysis model for parallel systems with two components based on Stackelberg game theory," Fuzzy Optimization and Decision Making, Springer, vol. 19(3), pages 311-332, September.
  79. Paradi, Joseph C. & Rouatt, Stephen & Zhu, Haiyan, 2011. "Two-stage evaluation of bank branch efficiency using data envelopment analysis," Omega, Elsevier, vol. 39(1), pages 99-109, January.
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