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Enterprise resource planning: Implementation procedures and critical success factors

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Cited by:

  1. Wen-Hsien Tsai, 2018. "Green Production Planning and Control for the Textile Industry by Using Mathematical Programming and Industry 4.0 Techniques," Energies, MDPI, vol. 11(8), pages 1-24, August.
  2. Martin Quinn & Peter Cleary & Catherine Batt & Pall Rikhardsson, 2021. "Accounting and Information Systems in Irish Family SME: Professionalisation Effects," Journal of Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems, The Bucharest University of Economic Studies, vol. 20(3), pages 454-476, September.
  3. Escobar-Rodríguez, Tomás & Bartual-Sopena, Lourdes, 2015. "Impact of cultural factors on attitude toward using ERP systems in public hospitals," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 18(2), pages 127-137.
  4. Lucianetti, Lorenzo & Chiappetta Jabbour, Charbel Jose & Gunasekaran, Angappa & Latan, Hengky, 2018. "Contingency factors and complementary effects of adopting advanced manufacturing tools and managerial practices: Effects on organizational measurement systems and firms' performance," International Journal of Production Economics, Elsevier, vol. 200(C), pages 318-328.
  5. Andrea Masini & Luk N. Van Wassenhove, 2009. "ERP Competence-Building Mechanisms: An Exploratory Investigation of Configurations of ERP Adopters in the European and U.S. Manufacturing Sectors," Manufacturing & Service Operations Management, INFORMS, vol. 11(2), pages 274-298, May.
  6. Mohammad AL-Zoubi, 2018. "The Role of Technology, Organization, and Environment Factors in Enterprise Resource Planning Implementation Success in Jordan," International Business Research, Canadian Center of Science and Education, vol. 11(8), pages 48-65, August.
  7. D. J. Wu & Min Ding & Lorin M. Hitt, 2013. "IT Implementation Contract Design: Analytical and Experimental Investigation of IT Value, Learning, and Contract Structure," Information Systems Research, INFORMS, vol. 24(3), pages 787-801, September.
  8. Cheryl Gaimon & Gülru F. Özkan & Karen Napoleon, 2011. "Dynamic Resource Capabilities: Managing Workforce Knowledge with a Technology Upgrade," Organization Science, INFORMS, vol. 22(6), pages 1560-1578, December.
  9. Martin Quinn & Martin R. W. Hiebl & Ken Moores & Justin B. Craig, 2018. "Future research on management accounting and control in family firms: suggestions linked to architecture, governance, entrepreneurship and stewardship," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 28(4), pages 529-546, February.
  10. B S Ahn & S H Choi, 2008. "ERP system selection using a simulation-based AHP approach: a case of Korean homeshopping company," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(3), pages 322-330, March.
  11. Yan, Lizhao & Liu, Jian & Xu, Fei & Teo, Kok Lay & Lai, Mingyong, 2021. "Control and synchronization of hyperchaos in digital manufacturing supply chain," Applied Mathematics and Computation, Elsevier, vol. 391(C).
  12. Derya Findik & Berna Beyhan, 2017. "A Perceptual Measure of Innovation Performance: Firm-Level Evidence from Turkey," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1-19, December.
  13. Nguyen Thanh Hung & Tran Thi Hong Mai & Nguyen Le Duc, 2019. "Influence of Management Commitment and Organizational Structure on Application of ERP System & Its Impact on Quality of Accounting Information: A Survey in Vietnamese Telecommunication Enterprises," Accounting and Finance Research, Sciedu Press, vol. 8(1), pages 128-128, February.
  14. Natalia Futekova & Vladimir Monov, 2015. "Statistical Study on the Need for a Preliminary Assessment of the Effectiveness of the Implementation Process of ERP-Systems in Bulgarian SMEs," Economic Alternatives, University of National and World Economy, Sofia, Bulgaria, issue 3, pages 46-63, October.
  15. Minodora Ursacescu & Dan Popescu & Cristina State & Ion Smeureanu, 2019. "Assessing the Greenness of Enterprise Resource Planning Systems through Green IT Solutions: A Romanian Perspective," Sustainability, MDPI, vol. 11(16), pages 1-32, August.
  16. Denolf, Janne.M. & Wognum, Nel P.M. & Trienekens, Jacques H. & van der Vorst, Jack G.A.J. & Omta, S.W.F. (Onno), 2012. "Towards a Supply-Chain Instrument to Monitor an Information Technology Implementation," 2012 International European Forum, February 13-17, 2012, Innsbruck-Igls, Austria 144968, International European Forum on System Dynamics and Innovation in Food Networks.
  17. Seah, Melody & Hsieh, Ming Huei & Weng, Pu-Dong, 2010. "A case analysis of Savecom: The role of indigenous leadership in implementing a business intelligence system," International Journal of Information Management, Elsevier, vol. 30(4), pages 368-373.
  18. Akca Yasar & Gokhan Ozer, 2016. "Determination the Factors that Affect the Use of Enterprise Resource Planning Information System through Technology Acceptance Model," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(10), pages 1-91, September.
  19. Dul, J. & Hak, A. & Goertz, G. & Voss, C., 2010. "Necessary Condition Hypotheses in Operations Management," ERIM Report Series Research in Management ERS-2010-019-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  20. Wang, Feng-Kwei & He, Wu, 2014. "Service strategies of small cloud service providers: A case study of a small cloud service provider and its clients in Taiwan," International Journal of Information Management, Elsevier, vol. 34(3), pages 406-415.
  21. Muhammad Fiaz & Amir Ikram & Asad Ilyas, 2018. "Enterprise Resource Planning Systems: Digitization of Healthcare Service Quality," Administrative Sciences, MDPI, vol. 8(3), pages 1-12, July.
  22. Zhu, Yan & Li, Yan & Wang, Weiquan & Chen, Jian, 2010. "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry," International Journal of Information Management, Elsevier, vol. 30(3), pages 265-276.
  23. Ram, Jiwat & Corkindale, David & Wu, Ming-Lu, 2013. "Implementation critical success factors (CSFs) for ERP: Do they contribute to implementation success and post-implementation performance?," International Journal of Production Economics, Elsevier, vol. 144(1), pages 157-174.
  24. Mingdi Xin & Vidyanand Choudhary, 2019. "IT Investment Under Competition: The Role of Implementation Failure," Management Science, INFORMS, vol. 65(4), pages 1909-1925, April.
  25. Michal Pohludka & Hana Stverkova & Beata Ślusarczyk, 2018. "Implementation and Unification of the ERP System in a Global Company as a Strategic Decision for Sustainable Entrepreneurship," Sustainability, MDPI, vol. 10(8), pages 1-16, August.
  26. Juha Lukkarinen & Jukka Majava, 2020. "Supplies Inventory Management in a Corporation Context: A Case Study," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 9(2), pages 169-184.
  27. Umble, Michael & Umble, Elisabeth J., 2006. "Utilizing buffer management to improve performance in a healthcare environment," European Journal of Operational Research, Elsevier, vol. 174(2), pages 1060-1075, October.
  28. Hasan AL JAFA, 2020. "A Case Study For The Crm Software Selection Process In A Transportation Company Using An Integrated Ahp And Qfd Approach," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 24, pages 337-351, December.
  29. Molnár Bálint & Benczúr András & Szabó Gyula, 2013. "Selection Process of ERP Systems," Business Systems Research, Sciendo, vol. 4(1), pages 36-48, March.
  30. Hart O. Awa & Ojiabo Ukoha & Bartholomew C. Emecheta, 2016. "Using T-O-E theoretical framework to study the adoption of ERP solution," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1196571-119, December.
  31. Marta Peris-Ortiz & Manuel Rodenes Adam, 2011. "Editorial-Creativity and innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1903-1905, February.
  32. Fındık, Derya & Beyhan, Berna, 2014. "A Perceptual Measure of Innovation Performance: Micro Level Evidence from Turkey," MPRA Paper 60961, University Library of Munich, Germany.
  33. Riaz Ahmed & Noor Mohamad & Muhammad Ahmad, 2016. "Effect of multidimensional top management support on project success: an empirical investigation," Quality & Quantity: International Journal of Methodology, Springer, vol. 50(1), pages 151-176, January.
  34. Santosh B. Rane & Yahya A. M. Narvel, 2021. "Leveraging the industry 4.0 technologies for improving agility of project procurement management processes," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(6), pages 1146-1172, December.
  35. Animesh Debnath & Jagannath Roy & Kajal Chatterjee & Samarjit Kar, 2018. "Measuring Corporate Social Responsibility Based on Fuzzy Analytic Networking Process-Based Balance Scorecard Model," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 17(04), pages 1203-1235, July.
  36. Evelina Pecherskaya & Yuri Kamaletdinov & Aleksandr Zhabin & Polina Grishina, 2015. "Key Success Factors Analysis in the Context of Enterprise Resourcesplanning Systems Projects Implementation," Modern Applied Science, Canadian Center of Science and Education, vol. 9(5), pages 133-133, May.
  37. Marjorie Lecerf & Nessrine Omrani, 2020. "SME Internationalization: the Impact of Information Technology and Innovation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(2), pages 805-824, June.
  38. Hansol Lee & Eunkyung Kweon & Minkyun Kim & Sangmi Chai, 2017. "Does Implementation of Big Data Analytics Improve Firms’ Market Value? Investors’ Reaction in Stock Market," Sustainability, MDPI, vol. 9(6), pages 1-17, June.
  39. Hyesung Seok & Shimon Y. Nof, 2018. "Intelligent information sharing among manufacturers in supply networks: supplier selection case," Journal of Intelligent Manufacturing, Springer, vol. 29(5), pages 1097-1113, June.
  40. Li, Ling & Markowski, Carol & Xu, Li & Markowski, Edward, 2008. "TQM--A predecessor of ERP implementation," International Journal of Production Economics, Elsevier, vol. 115(2), pages 569-580, October.
  41. Bassam A. Hussein & Kristin H. Hafseld, 2016. "Organisational influences impacting user involvement in a major information system project: a case study in a governmental organisation," International Journal of Project Organisation and Management, Inderscience Enterprises Ltd, vol. 8(1), pages 24-43.
  42. Dimitra Skoumpopoulou & Catherine Moss, 2018. "The Importance of Culture in ERP Adoption – A Case Study Analysis," Athens Journal of Business & Economics, Athens Institute for Education and Research (ATINER), vol. 4(3), pages 259-278, July.
  43. Barna Laura-Eugenia-Lavinia & Igna Roxana Dana, 2021. "The influence of the implementation of ERP systems on the performance of an organization," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 15(1), pages 268-279, December.
  44. Kristina McElheran, 2015. "Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-business Adoption," Management Science, INFORMS, vol. 61(6), pages 1197-1216, June.
  45. van Hezewijk, A.P. & van Assen, M.F. & van de Velde, S.L., 2003. "The impact of innovation and organizational factors on APS adoption: Evidence from the Dutch discrete parts industry," ERIM Report Series Research in Management ERS-2003-084-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  46. An-Chi Wu & Duc-Dinh Kao, 2022. "Mapping the Sustainable Human-Resource Challenges in Southeast Asia’s FinTech Sector," JRFM, MDPI, vol. 15(7), pages 1-26, July.
  47. Roshayati Abdul Hamid Author_Email:, 2011. "Factors Influencing The Success Of Lean Services Implementation: Conceptual Framework," 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 2011-272, Conference Master Resources.
  48. Rafael Lapiedra & Joaquin Alegre & Ricardo Chiva, 2011. "The importance of management innovation and consultant services on ERP implementation success," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1907-1919, January.
  49. Manisha Seth & D.P. Goyal & Ravi Kiran, 2015. "Development of a Model for Successful Implementation of Supply Chain Management Information System in Indian Automotive Industry," Vision, , vol. 19(3), pages 248-262, September.
  50. Borman, Mark & Janssen, Marijn, 2013. "Reconciling two approaches to critical success factors: The case of shared services in the public sector," International Journal of Information Management, Elsevier, vol. 33(2), pages 390-400.
  51. Sabina POPESCU, 2014. "Erp Systems €“ Software Solutions For Company’S Management," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 4(1), pages 54-59, March.
  52. Plaza, Malgorzata & Rohlf, Katrin, 2008. "Learning and performance in ERP implementation projects: A learning-curve model for analyzing and managing consulting costs," International Journal of Production Economics, Elsevier, vol. 115(1), pages 72-85, September.
  53. Chien, Shih-Wen & Lin, Han-Chieh & Shih, Chih-Ting, 2014. "A Moderated Mediation Study: Cohesion Linking Centrifugal and Centripetal Forces to ERP Implementation Performance," International Journal of Production Economics, Elsevier, vol. 158(C), pages 1-8.
  54. Ligian Tudoroiu, 2017. "Instruments For Statistical Ranking Of The Major Factors Of Eu-Funded Projects In Romania," Romanian Statistical Review Supplement, Romanian Statistical Review, vol. 65(4), pages 126-136, April.
  55. Bradley, Joseph, 2008. "Management based critical success factors in the implementation of Enterprise Resource Planning systems," International Journal of Accounting Information Systems, Elsevier, vol. 9(3), pages 175-200.
  56. Ewa Ziemba & Iwona Oblak, 2012. "Information systems in process driven business organizations (Systemy informatyczne w organizacjach zorientowanych procesowo)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 10(38), pages 8-24.
  57. He-Yau Kang & Amy H. I. Lee & Yao-Chuan Chan, 2019. "An Integrated Fuzzy Multi-Criteria Decision-Making Approach for Evaluating Business Process Information Systems," Mathematics, MDPI, vol. 7(10), pages 1-23, October.
  58. Narayan Ramasubbu & Chris F. Kemerer, 2016. "Technical Debt and the Reliability of Enterprise Software Systems: A Competing Risks Analysis," Management Science, INFORMS, vol. 62(5), pages 1487-1510, May.
  59. de Sousa Jabbour, Ana Beatriz Lopes & Jabbour, Charbel Jose Chiappetta & Foropon, Cyril & Godinho Filho, Moacir, 2018. "When titans meet – Can industry 4.0 revolutionise the environmentally-sustainable manufacturing wave? The role of critical success factors," Technological Forecasting and Social Change, Elsevier, vol. 132(C), pages 18-25.
  60. Natalia Futekova & Vladimir Monov, 2014. "Conceptual Framework for Evaluating the Effectiveness of the Implementation of Enterprise Resource Planning Systems in Small and Medium-Sized Enterprises," Economic Alternatives, University of National and World Economy, Sofia, Bulgaria, issue 3, pages 117-125, October.
  61. Plaza, Malgorzata, 2016. "Balancing the costs of human resources on an ERP project," Omega, Elsevier, vol. 59(PB), pages 171-183.
  62. Ana Eugenia Romo Gonzalez & Angeles Villalobos-Alonzo, 2017. "Implementation of Transactional Planning Systems for the Plastics Industry," Business and Management Research, Business and Management Research, Sciedu Press, vol. 6(3), pages 1-16, September.
  63. Yeh, Chung-Hsing & Xu, Yan, 2013. "Managing critical success strategies for an enterprise resource planning project," European Journal of Operational Research, Elsevier, vol. 230(3), pages 604-614.
  64. Malgorzata Plaza, 2008. "Team performance and information system implementation," Information Systems Frontiers, Springer, vol. 10(3), pages 347-359, July.
  65. She-I Chang & David C. Yen & Celeste See-Pui Ng & I-Cheng Chang & Sheng-Yu Yu, 2011. "An ERP system performance assessment model development based on the balanced scorecard approach," Information Systems Frontiers, Springer, vol. 13(3), pages 429-450, July.
  66. Gunasekaran, Angappa & Ngai, Eric W.T., 2012. "The future of operations management: An outlook and analysis," International Journal of Production Economics, Elsevier, vol. 135(2), pages 687-701.
  67. Choi, Tsan Ming & Chow, Pui Sze & Liu, Shuk Ching, 2013. "Implementation of fashion ERP systems in China: Case study of a fashion brand, review and future challenges," International Journal of Production Economics, Elsevier, vol. 146(1), pages 70-81.
  68. Mohammad AL-Zoubi & Ahmad Al-Haija, 2018. "Organization Factors for ERP Projects in a Developing Country: A Case Study Jordan," International Business Research, Canadian Center of Science and Education, vol. 11(8), pages 1-8, August.
  69. Hassan Saleh Al-Dhaafri & Rushami Zien Bin Yusoff & Abdullah Kaid Al-Swidi, 2013. "The Effect of Total Quality Management, Enterprise Resource Planning and the Entrepreneurial Orientation on the Organizational Performance: The Mediating Role of the Organizational Excellence --- A Pr," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(1), pages 66-85, January.
  70. Kerim Goztepe & Sahin CETIN & Alper Kayaalp, 2015. "Designing ERP Software Evaluation Procedure for a Governmental Organization," Proceedings of International Academic Conferences 1003266, International Institute of Social and Economic Sciences.
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