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Information systems in process driven business organizations (Systemy informatyczne w organizacjach zorientowanych procesowo)

Author

Listed:
  • Ewa Ziemba

    (Katedra Informatyki Ekonomicznej, Uniwersytet Ekonomiczny w Katowicach)

  • Iwona Oblak

    (Bytomska Spolka Informatyczna COIG-4 Sp. z o.o)

Abstract

The article deals with the Business Process Orientation (BPO) and information systems supporting this approach. At the beginning the Business Process (BP) concept and Business Process anagement (BPM) approach are introduced. Next, the article describes main processes in organizations and information systems, which support them. Then, the BPM lifecycle is presented and information systems maintaining their steps. The important role of Business Process Management Systems (BPMS), the system designed for managing business processes, is also indicated here. This study is based on an analysis of literature, empirical experience, as well as the critical thinking and inductive inference methods.

Suggested Citation

  • Ewa Ziemba & Iwona Oblak, 2012. "Information systems in process driven business organizations (Systemy informatyczne w organizacjach zorientowanych procesowo)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 10(38), pages 8-24.
    • Handle: RePEc:sgm:pzwzuw:v:10:i:38:y:2012:p:8-24
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    References listed on IDEAS

    as
    1. Umble, Elisabeth J. & Haft, Ronald R. & Umble, M. Michael, 2003. "Enterprise resource planning: Implementation procedures and critical success factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 241-257, April.
    2. Tomislav Hernaus, 2008. "Process-based Organization Design Model: Theoretical Review and Model Conceptualization," EFZG Working Papers Series 0806, Faculty of Economics and Business, University of Zagreb.
    3. Mathias Kirchmer, 2009. "High Performance Through Process Excellence," Springer Books, Springer, number 978-3-540-77825-7, September.
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