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Selection Process of ERP Systems


  • Molnár Bálint


  • Benczúr András

    () (Eötvös University of Budapest, Faculty of Informatics, Information Systems Department, Budapest, Hungary)

  • Szabó Gyula

    () (Dénes Gábor University of Applied Sciences, Budapest, Hungary)


Background: The application and introduction of ERP systems have become a central issue for management and operation of enterprises. The competition on market enforces the improvement and optimization of business processes of enterprises to increase their efficiency, effectiveness, and to manage better the resources outside the company. The primary task of ERP systems is to achieve the before-mentioned objectives. Objective: The selection of a particular ERP system has a decisive effect on the future operation and profitability of the enterprise. The qualitative correlation between the size of enterprises, market position, etc. and the applied selection criteria for ERP systems should be analysed as to whether which criteria are used at multinational enterprises or at SMEs. Methods/Approach: Our research is grounded in a literature review and case studies of everyday practice related to the introduction, implementation and roll-out of ERP systems. Results: The dominant critical success factor of ERP introduction seems to be “ERP software suitability”, “Information quality”, “ERP vendor quality”. Conclusion: The set of criteria on one hand shows strong correlation with non-functional requirements codified in standards, and on the other hand with usual functional requirements for ERP systems.

Suggested Citation

  • Molnár Bálint & Benczúr András & Szabó Gyula, 2013. "Selection Process of ERP Systems," Business Systems Research, Sciendo, vol. 4(1), pages 36-48, March.
  • Handle: RePEc:bit:bsrysr:v:4:y:2013:i:1:p:36-48

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    References listed on IDEAS

    1. Wei, Chun-Chin & Chien, Chen-Fu & Wang, Mao-Jiun J., 2005. "An AHP-based approach to ERP system selection," International Journal of Production Economics, Elsevier, vol. 96(1), pages 47-62, April.
    2. Mandal, Purnendu & Gunasekaran, A., 2002. "Application of SAP R/3 in on-line inventory control," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 47-55, January.
    3. Gunasekaran, A. & Ngai, E.W.T. & McGaughey, R.E., 2006. "Information technology and systems justification: A review for research and applications," European Journal of Operational Research, Elsevier, vol. 173(3), pages 957-983, September.
    4. Umble, Elisabeth J. & Haft, Ronald R. & Umble, M. Michael, 2003. "Enterprise resource planning: Implementation procedures and critical success factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 241-257, April.
    5. Mabert, Vincent A. & Soni, Ashok & Venkataramanan, M. A., 2003. "Enterprise resource planning: Managing the implementation process," European Journal of Operational Research, Elsevier, vol. 146(2), pages 302-314, April.
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