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Learning and performance in ERP implementation projects: A learning-curve model for analyzing and managing consulting costs

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  • Plaza, Malgorzata
  • Rohlf, Katrin

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  • Plaza, Malgorzata & Rohlf, Katrin, 2008. "Learning and performance in ERP implementation projects: A learning-curve model for analyzing and managing consulting costs," International Journal of Production Economics, Elsevier, vol. 115(1), pages 72-85, September.
    • Handle: RePEc:eee:proeco:v:115:y:2008:i:1:p:72-85
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    1. Malerba, Franco, 1992. "Learning by Firms and Incremental Technical Change," Economic Journal, Royal Economic Society, vol. 102(413), pages 845-859, July.
    2. Parente Stephen L., 1994. "Technology Adoption, Learning-by-Doing, and Economic Growth," Journal of Economic Theory, Elsevier, vol. 63(2), pages 346-369, August.
    3. Sun, Albert Y.T. & Yazdani, Abe & Overend, John D., 2005. "Achievement assessment for enterprise resource planning (ERP) system implementations based on critical success factors (CSFs)," International Journal of Production Economics, Elsevier, vol. 98(2), pages 189-203, November.
    4. Motwani, Jaideep & Mirchandani, Dinesh & Madan, Manu & Gunasekaran, A., 2002. "Successful implementation of ERP projects: Evidence from two case studies," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 83-96, January.
    5. Umble, Elisabeth J. & Haft, Ronald R. & Umble, M. Michael, 2003. "Enterprise resource planning: Implementation procedures and critical success factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 241-257, April.
    6. D F Cioffi, 2006. "Completing projects according to plans: an earned-value improvement index," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(3), pages 290-295, March.
    7. Charles D. Bailey, 1989. "Forgetting and the Learning Curve: A Laboratory Study," Management Science, INFORMS, vol. 35(3), pages 340-352, March.
    8. Paul S. Adler & Kim B. Clark, 1991. "Behind the Learning Curve: A Sketch of the Learning Process," Management Science, INFORMS, vol. 37(3), pages 267-281, March.
    9. Jaber, Mohamad Y. & Sikstrom, Sverker, 2004. "A numerical comparison of three potential learning and forgetting models," International Journal of Production Economics, Elsevier, vol. 92(3), pages 281-294, December.
    10. Ngwenyama, Ojelanki & Guergachi, Aziz & McLaren, Tim, 2007. "Using the learning curve to maximize IT productivity: A decision analysis model for timing software upgrades," International Journal of Production Economics, Elsevier, vol. 105(2), pages 524-535, February.
    11. Jacobs, F. Robert & Bendoly, Elliot, 2003. "Enterprise resource planning: Developments and directions for operations management research," European Journal of Operational Research, Elsevier, vol. 146(2), pages 233-240, April.
    12. Al-Mashari, Majed & Al-Mudimigh, Abdullah & Zairi, Mohamed, 2003. "Enterprise resource planning: A taxonomy of critical factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 352-364, April.
    13. Tchokogue, Andre & Bareil, Celine & Duguay, Claude R., 2005. "Key lessons from the implementation of an ERP at Pratt & Whitney Canada," International Journal of Production Economics, Elsevier, vol. 95(2), pages 151-163, February.
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    Cited by:

    1. Trappey, Amy J.C. & Trappey, Charles V. & Liu, Penny H.Y. & Lin, Lee-Cheng & Ou, Jerry J.R., 2013. "A hierarchical cost learning model for developing wind energy infrastructures," International Journal of Production Economics, Elsevier, vol. 146(2), pages 386-391.
    2. Xingqi Zou & Qing Yang & Qinru Wang & Bin Jiang, 2024. "Measuring the system resilience of project portfolio network considering risk propagation," Annals of Operations Research, Springer, vol. 340(1), pages 693-721, September.
    3. Jones, Derek C. & Kalmi, Panu & Kauhanen, Antti, 2011. "Firm and employee effects of an enterprise information system: Micro-econometric evidence," International Journal of Production Economics, Elsevier, vol. 130(2), pages 159-168, April.
    4. Yamane, Yasuo & Takahashi, Katsuhiko & Hamada, Kunihiro & Morikawa, Katsumi & Nur Bahagia, Senator & Diawati, Lucia & Cakravastia, Andi, 2015. "Developing a plant system prediction model for technology transfer," International Journal of Production Economics, Elsevier, vol. 166(C), pages 119-128.
    5. Jaber, M.Y. & Peltokorpi, J. & Glock, C.H. & Grosse, E.H. & Pusic, M., 2021. "Adjustment for cognitive interference enhances the predictability of the power learning curve," International Journal of Production Economics, Elsevier, vol. 234(C).
    6. Plaza, Malgorzata, 2016. "Balancing the costs of human resources on an ERP project," Omega, Elsevier, vol. 59(PB), pages 171-183.
    7. Morgan, Horatio M. & Ngwenyama, Ojelanki, 2015. "Real options, learning cost and timing software upgrades: Towards an integrative model for enterprise software upgrade decision analysis," International Journal of Production Economics, Elsevier, vol. 168(C), pages 211-223.
    8. Shwetank Avikal & Mukesh Nigam & Mangey Ram, 2022. "A hybrid multi criteria decision making approach for consultant selection problem in ERP project," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(2), pages 941-950, June.

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