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The spatiality of trust – Antecedents of trust and the role of face-to-face contacts

  • Nilsson, Magnus

    ()

    (CIRCLE, Lund University)

  • Mattes, Jannika

    ()

    (Institute for Social Sciences, CETRO, University of Oldenburg, Germany and CIRCLE, Lund University, Sweden)

In this paper we analyze how the spatiality of interactions influences trust creation in multi-site corporate innovation projects. By drawing on insights from the discussion on initial and gradual trust and connecting them to contributions from the field of economic geography, we examine different antecedents of trust and their dependence on face-to-face interaction. We thereby illustrate the complexity of initial and gradual trust creation and the interplay between personality traits, group-based similarities, situational and institutional factors, reputational inference, and personal interaction as trust antecedents. We can show that the speed and level of resilient trust creation is decisively influenced by the frequency and duration of face-to-face exchange between key project actors. The empirical insights are based on two qualitative case studies on specific innovation projects in multinational companies. Our findings stress the need to incorporate space as a facilitating factor in the analysis of trust development.

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Paper provided by Lund University, CIRCLE - Center for Innovation, Research and Competences in the Learning Economy in its series Papers in Innovation Studies with number 2013/16.

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Length: 32 pages
Date of creation: 17 Apr 2013
Date of revision:
Handle: RePEc:hhs:lucirc:2013_016
Contact details of provider: Postal: CIRCLE, Lund University, PO Box 117, SE-22100 Lund, Sweden
Phone: +46 (0) 46 222 74 68
Web page: http://www.circle.lu.se/

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  1. Walter Powell & Kenneth Koput & James Bowie & Laurel Smith-Doerr, 2002. "The Spatial Clustering of Science and Capital: Accounting for Biotech Firm-Venture Capital Relationships," Regional Studies, Taylor & Francis Journals, vol. 36(3), pages 291-305.
  2. Anders Malmberg & Peter Maskell, 2005. "Localized Learning Revisited," DRUID Working Papers 05-19, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
  3. Manuel Becerra, 2002. "Perceived Trustworthiness Within The Organization: The Moderating Impact Of Communication Frequency," Working Papers Economia wp02-05, Instituto de Empresa, Area of Economic Environment.
  4. Mendez, Ariel, 2003. "The coordination of globalized R&D activities through project teams organization: an exploratory empirical study," Journal of World Business, Elsevier, vol. 38(2), pages 96-109, May.
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  7. Michael Storper & Anthony J. Venables, 2003. "Buzz: face-to-face contact and the urban economy," LSE Research Online Documents on Economics 20008, London School of Economics and Political Science, LSE Library.
  8. Asheim, Bjorn T & Isaksen, Arne, 2002. " Regional Innovation Systems: The Integration of Local 'Sticky' and Global 'Ubiquitous' Knowledge," The Journal of Technology Transfer, Springer, vol. 27(1), pages 77-86, January.
  9. Li, Li, 2005. "The effects of trust and shared vision on inward knowledge transfer in subsidiaries' intra- and inter-organizational relationships," International Business Review, Elsevier, vol. 14(1), pages 77-95, February.
  10. Ash Amin & Patrick Cohendet, 2005. "Geographies of Knowledge Formation in Firms," Industry and Innovation, Taylor & Francis Journals, vol. 12(4), pages 465-486.
  11. Bennett Harrison, 2007. "Industrial Districts: Old Wine in New Bottles? (Volume 26, Number 5, 1992)," Regional Studies, Taylor & Francis Journals, vol. 41(sup1), pages S107-S121.
  12. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
  13. Mark H. Hansen & Robert E. Hoskisson & Jay B. Barney, 2008. "Competitive advantage in alliance governance: resolving the opportunism minimization-gain maximization paradox," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 29(2-3), pages 191-208.
  14. Schön, Lennart & Kander, Astrid, 2007. "Industrial dynamics and innovative pressure on energy - Sweden with European and Global outlooks," Papers in Innovation Studies 2007/5, Lund University, CIRCLE - Center for Innovation, Research and Competences in the Learning Economy.
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