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Employee agency: challenges and opportunities for psychological contract theory

Listed author(s):
  • Seeck, Hannele
  • Parzefall, Marjo-Riitta
Registered author(s):

    Purpose – The purpose of this study is to examine what employee agency entails for psychological contract theory. The paper aims to explore how employee agency manifests itself, how it is reflected in employees' perceptions of their psychological contract obligations, and what it implies for psychological contract theory. Design/methodology/approach – The study draws on a qualitative interview study of employees from the mobile phone content production industry in Finland. The analysis is based on 15 semi-structured employee interviews, which were supported by a discussion of the interviewees' weekly agendas. Findings – This study reveals that employee agency manifests itself as self-actualisation, action, influence and creativity, all of which have implications for employees' psychological contracts. Employees emerge as active parties to the psychological contract, consciously modifying and constructing it instead of simply reacting to employer behaviour, as is assumed in current research. Originality/value – This study contributes to psychological contract theory by providing one of the few empirical attempts to demonstrate how employees actively manage the exchange relationship captured by the psychological contract. It highlights the importance of acknowledging employee agency in future psychological contract research.

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    File URL: http://eprints.lse.ac.uk/49809/
    File Function: Open access version.
    Download Restriction: no

    Paper provided by London School of Economics and Political Science, LSE Library in its series LSE Research Online Documents on Economics with number 49809.

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    Date of creation: 2008
    Publication status: Published in Personnel Review, 2008, 37(5), pp. 473-489. ISSN: 0048-3486
    Handle: RePEc:ehl:lserod:49809
    Contact details of provider: Postal:
    LSE Library Portugal Street London, WC2A 2HD, U.K.

    Phone: +44 (020) 7405 7686
    Web page: http://www.lse.ac.uk/

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    1. Jackie Coyle-Shapiro, 2000. "Consequences Of The Psychological Contract For The Employment Relationship: A Large Scale Survey," Journal of Management Studies, Wiley Blackwell, vol. 37(7), pages 903-930, November.
    2. Maxine Robertson & Jacky Swan, 2003. "'Control - What Control?' Culture and Ambiguity Within a Knowledge Intensive Firm," Journal of Management Studies, Wiley Blackwell, vol. 40(4), pages 831-858, June.
    3. Susanna Lo & Samuel Aryee, 2003. "Psychological Contract Breach in a Chinese Context: An Integrative Approach," Journal of Management Studies, Wiley Blackwell, vol. 40(4), pages 1005-1020, June.
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