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Subjective and objective quality reporting and choice of hospital: Evidence from maternal care services in Germany

Author

Listed:
  • Daniel Avdic

    () (CINCH - Health Economics Research Center and University of Duisburg-Essen)

  • Tugba Bueyuekdurmus

    (CINCH - Health Economics Research Center)

  • Giuseppe Moscelli

    (School of Economics, University of Surrey, Guildford, UK)

  • Adam Pilny

    (RWI - Leibniz-Institut fuer Wirtschaftsforschung)

  • Ieva Sriubaite

    (CINCH - Health Economics Research Center and RWI - Leibniz-Institut fuer Wirtschaftsforschung)

Abstract

We study patient choice of healthcare provider based on both objective and subjective quality measures in the context of maternal care hospital services in Germany. Objective measures are obtained from publicly reported clinical indicators, while subjective measures are based on satisfaction scores from a large and nationwide patient survey. We merge both quality metrics to detailed hospital discharge records and quantify the additional distance expectant mothers are willing to travel to give birth in maternity clinics with higher reported quality. Our results reveal that patients are on average willing to travel between 0.7-4.2 additional kilometers for a one standard deviation increase in reported quality. Furthermore, patients respond independently to both objective and subjective quality measures, suggesting that satisfaction scores may constitute important complements to clinical indicators when choosing healthcare provider.

Suggested Citation

  • Daniel Avdic & Tugba Bueyuekdurmus & Giuseppe Moscelli & Adam Pilny & Ieva Sriubaite, 2018. "Subjective and objective quality reporting and choice of hospital: Evidence from maternal care services in Germany," CINCH Working Paper Series 1803, Universitaet Duisburg-Essen, Competent in Competition and Health.
  • Handle: RePEc:duh:wpaper:1803
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    File URL: https://cinch.uni-due.de/fileadmin/content/research/workingpaper/1803_CINCH_Series_Avdic.pdf
    File Function: First version, 2018
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    References listed on IDEAS

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    Cited by:

    1. Kaiser, Florian & Schmid, Andreas & Schlüchtermann, Jörg, 2020. "Physician-leaders and hospital performance revisited," Social Science & Medicine, Elsevier, vol. 249(C).

    More about this item

    Keywords

    hospital competition; hospital choice; maternal care; quality reporting;

    JEL classification:

    • C25 - Mathematical and Quantitative Methods - - Single Equation Models; Single Variables - - - Discrete Regression and Qualitative Choice Models; Discrete Regressors; Proportions; Probabilities
    • D82 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Asymmetric and Private Information; Mechanism Design
    • H51 - Public Economics - - National Government Expenditures and Related Policies - - - Government Expenditures and Health
    • I11 - Health, Education, and Welfare - - Health - - - Analysis of Health Care Markets
    • I18 - Health, Education, and Welfare - - Health - - - Government Policy; Regulation; Public Health

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