Vague Lies: How to Advise Consumers When They Complain
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Keywordsadvice; consumer protection; legal procedure; persuasion;
- D18 - Microeconomics - - Household Behavior - - - Consumer Protection
- D8 - Microeconomics - - Information, Knowledge, and Uncertainty
- K4 - Law and Economics - - Legal Procedure, the Legal System, and Illegal Behavior
- L1 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance
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