Impact of Mobile Telephone on the Quality and Speed of Agricultural Extension Services Delivery: Evidence from the Rural India
This study examines the impact of a mobile phone technology enhanced services on agricultural extension services delivery system in India. An impact analysis is carried out based on randomised survey data taking into account of potential systematic selection bias through double difference techniques and reflexive comparisons. Findings from the research show that the amount and quality of the services and the speed of services delivery have been improved significantly as a result of the intervention. Evidence from the evaluation suggests that disadvantaged farmers benefit more from this intervention than those who are better off.
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