IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v16y2017i04ns0219649217500332.html
   My bibliography  Save this article

The Influence of an Integrated View of Source’s Expertise on Knowledge Transfer

Author

Listed:
  • Kwangsu Cho

    () (Graduate School of Information, Yonsei University, Seoul, South Korea)

  • Sehee Han

    () (Information Technology Research Center, Yonsei University, Seoul, South Korea)

  • Ting-Ting Rachel Chung

    () (Business and Entrepreneurship Department, Chatham University, Pittsburgh, PA, USA)

  • Patrick J. Bateman

    () (Williamson College of Business Administration, Youngstown State University, Youngstown, OH, USA)

Abstract

Many studies focus on the effect of a source’s expertise, but little attention has been paid to what happens in the event of a misalignment between who is knowledgeable (cognitive expertise) and who is regarded as being knowledgeable (social expertise). The emphasis on expertise alignment in this study suggests the importance not of simply having a transactive memory system, but rather, of having an accurate transactive memory system in place. Using experimental data from a sample of 134 participants, the results indicate that the knowledge transfer is greater in the source’s cognitive-social expertise alignment than in the misalignment, but the source’s cognitive expertise could be a more significant criterion for the knowledge transfer in the expertise misalignment. In the view of source-recipient dynamics, knowledge transfer is greater in the low cognitive expertise gap condition than in the high cognitive expertise gap condition. The results contribute to the understanding of the role of a source’s expertise in knowledge transfer from a socio-cognitive perspective.

Suggested Citation

  • Kwangsu Cho & Sehee Han & Ting-Ting Rachel Chung & Patrick J. Bateman, 2017. "The Influence of an Integrated View of Source’s Expertise on Knowledge Transfer," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-18, December.
  • Handle: RePEc:wsi:jikmxx:v:16:y:2017:i:04:n:s0219649217500332
    DOI: 10.1142/S0219649217500332
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219649217500332
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Stephanie Watts Sussman & Wendy Schneier Siegal, 2003. "Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption," Information Systems Research, INFORMS, vol. 14(1), pages 47-65, March.
    2. Mizerski, Richard W & Golden, Linda L & Kernan, Jerome B, 1979. " The Attribution Process in Consumer Decision Making," Journal of Consumer Research, Oxford University Press, vol. 6(2), pages 123-140, Se.
    3. Christine Koh & Soon Ang & Detmar W. Straub, 2004. "IT Outsourcing Success: A Psychological Contract Perspective," Information Systems Research, INFORMS, vol. 15(4), pages 356-373, December.
    4. Mark Salisbury, 2009. "A Framework for Managing the Life Cycle of Knowledge in Organizations," International Journal of Knowledge Management (IJKM), IGI Global, vol. 5(1), pages 60-77, January.
    5. Kerstin Fink & Christian Ploder, 2009. "Knowledge Management Toolkit for SMEs," International Journal of Knowledge Management (IJKM), IGI Global, vol. 5(1), pages 46-60, January.
    6. repec:wsi:jikmxx:v:14:y:2015:i:01:n:s0219649215500124 is not listed on IDEAS
    7. Wesley David Sine & Scott Shane & Dante Di Gregorio, 2003. "The Halo Effect and Technology Licensing: The Influence of Institutional Prestige on the Licensing of University Inventions," Management Science, INFORMS, vol. 49(4), pages 478-496, April.
    8. Melissa C. Thomas-Hunt & Tonya Y. Ogden & Margaret A. Neale, 2003. "Who's Really Sharing? Effects of Social and Expert Status on Knowledge Exchange Within Groups," Management Science, INFORMS, vol. 49(4), pages 464-477, April.
    9. Jerez-Gomez, Pilar & Cespedes-Lorente, Jose & Valle-Cabrera, Ramon, 2005. "Organizational learning capability: a proposal of measurement," Journal of Business Research, Elsevier, vol. 58(6), pages 715-725, June.
    10. Sandra A. Slaughter & Laurie J. Kirsch, 2006. "The Effectiveness of Knowledge Transfer Portfolios in Software Process Improvement: A Field Study," Information Systems Research, INFORMS, vol. 17(3), pages 301-320, September.
    11. repec:wsi:jikmxx:v:14:y:2015:i:01:n:s0219649215500094 is not listed on IDEAS
    12. Gabriel Szulanski & Rossella Cappetta & Robert J. Jensen, 2004. "When and How Trustworthiness Matters: Knowledge Transfer and the Moderating Effect of Causal Ambiguity," Organization Science, INFORMS, vol. 15(5), pages 600-613, October.
    Full references (including those not matched with items on IDEAS)

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:16:y:2017:i:04:n:s0219649217500332. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Tai Tone Lim). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.