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The Support of Human Resources Department to Evaluate Business Performance within beyond COVID-19 Crisis

Author

Listed:
  • Iulia BURLAC

    (Ștefan cel Mare University, Suceava, Romania)

  • Adeline MBEY SENDEGUE

    (University of Tours, France)

Abstract

This article seeks to analyse the support of HR department to evaluate business performance in the organisations beyond the crisis by conducting interviews with the employees of the 3-service sector French organisations named Company A, Company B, and Company C, in order to find the HR practices and what effects they have on personal and professional life. Our findings show two approaches of management during virtual and hybrid teams that are being practiced, such as management based on control and management based on trust. Also, it is vital to highlight that, under such conditions of working, there are advantages and disadvantages as well. The evidence from our conducted research shows that employees could concentrate better from a distance, which is seen as a source of productivity. In addition to that, team members focus primarily on material and organisational aspects rather than on relationships or social interactions. However, some answers treat the teleworking as a source of loneliness, lack of physical interaction and sometimes, overwhelming working hours.

Suggested Citation

  • Iulia BURLAC & Adeline MBEY SENDEGUE, 2024. "The Support of Human Resources Department to Evaluate Business Performance within beyond COVID-19 Crisis," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 9(1), pages 104-119, February.
    • Handle: RePEc:rom:merase:v:9:y:2024:i:1:p:104-119
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    References listed on IDEAS

    as
    1. Githaiga Gathiira & Stephen Muathe, 2021. "Separation planning, human resource practices and pre-retiree decisions: making retirement preparedness work," Journal of Human Resource Management, Comenius University in Bratislava, Faculty of Management, vol. 24(2), pages 36-59.
    2. Dingel, Jonathan I. & Neiman, Brent, 2020. "How many jobs can be done at home?," Journal of Public Economics, Elsevier, vol. 189(C).
    3. Alan Felstead & Nick Jewson & Sally Walters, 2003. "Managerial Control of Employees Working at Home," British Journal of Industrial Relations, London School of Economics, vol. 41(2), pages 241-264, June.
    4. Valérie Fernandez & Caroline Guillot & Laurie Marrauld, 2014. "Télétravail et « travail à distance équipé ». Quelles compétences, tactiques et pratiques professionnelles ?," Revue française de gestion, Lavoisier, vol. 0(1), pages 101-118.
    5. Mouzas, Stefanos & Bauer, Florian, 2022. "Rethinking business performance in global value chains," Journal of Business Research, Elsevier, vol. 144(C), pages 679-689.
    6. repec:dau:papers:123456789/1086 is not listed on IDEAS
    7. Karlene C Cousins & Daniel Robey & Ilze Zigurs, 2007. "Managing strategic contradictions in hybrid teams," European Journal of Information Systems, Taylor & Francis Journals, vol. 16(4), pages 460-478, August.
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    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    HR practices; hybrid teams; performance; remote management; virtual teams; well-being at work;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration

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