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Managerial Cultural Intelligence and Small Business in Canada

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  • María Teresa de la Garza Carranza
  • Carolyn P. Egri

Abstract

This study of 122 executives in Canadian small businesses examined the extent to which managerial cultural intelligence was a contributing factor to the organizational effectiveness of small businesses. We found that the cultural intelligence of small business managers engaged in international business was higher than that of small business managers in domestic-only firms. After controlling for firm entrepreneurial orientation, we found that managerial cultural intelligence was positively related to corporate reputation and employee commitment, but not to the financial performance of small businesses. Further, these relationships were similar for small businesses that conducted international business and those that were domestic-only. For internationalized small businesses, managerial cultural intelligence was not influenced by the international scope of business activities. One implication is that cultural intelligence is a managerial competency that is not restricted to international business contexts. Directions for future research on cultural intelligence are identified.

Suggested Citation

  • María Teresa de la Garza Carranza & Carolyn P. Egri, 2010. "Managerial Cultural Intelligence and Small Business in Canada," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 21(3), pages 353-371.
    • Handle: RePEc:nms:mamere:1861-9908_mrev_2010_3_carranza
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    File URL: https://www.nomos-elibrary.de/10.5771/0935-9915-2010-3-353
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    Cited by:

    1. Martin Mabunda Baluku & Julius Fred Kikooma & Edward Bantu & Peter Onderi & Kathleen Otto, 2019. "Impact of personal cultural orientations and cultural intelligence on subjective success in self-employment in multi-ethnic societies," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 9(1), pages 1-22, December.
    2. Ying Zhang & Lei Huang & Yunlong Duan & Yuran Li, 2022. "Are culturally intelligent professionals more committed to organizations? Examining Chinese expatriation in Belt & Road Countries," Asia Pacific Journal of Management, Springer, vol. 39(3), pages 967-997, September.
    3. Dheer, Ratan J.S. & Lenartowicz, Tomasz, 2020. "Effect of generational status on immigrants’ intentions to start new ventures: The role of cognitions," Journal of World Business, Elsevier, vol. 55(3).

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    More about this item

    Keywords

    small business; cultural intelligence; entrepreneurial orientation;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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