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Exploring the longitudinal effects of emotional intelligence and cultural intelligence on knowledge management processes

Author

Listed:
  • Ying Zhang

    (Yunnan University of Finance and Economics
    Charles Sturt University)

  • Puzhen Xiong

    (Yunnan University of Finance and Economics)

  • Wei Zhou

    (Yunnan University of Finance and Economics)

  • Lang Sun

    (Yunnan University of Finance and Economics
    Chongqing University)

  • Edwin T.C. Cheng

    (The Hong Kong Polytechnic University)

Abstract

Managing knowledge has become a new reality for multinational corporations (MNCs). Previous studies in the management field have closely examined personality traits as stable dispositional constructs over time, but they oversighted the possibilities that seemingly stable traits are likely to have different effects on outcomes in varying time waves. Combining horizontal and longitudinal surveys, this study collected two-wave datasets of 216 employees from MNCs, and built Fixed, Continuous and Interacting Models to investigate the effects of individual emotional intelligence (EI) and cultural intelligence (CI) as key traits on the processes of organizational knowledge management (KM) over time. This study discovered the fixed, continuous and interacting roles of EI and CI in KM processes at different times, and it also concluded that the traditional assumption of conceptualizing the effects of dispositional variables as fixed should be re-examined. The findings provided empirical and statistical evidence for future research as well as management suggestions for MNCs implementing KM practices.

Suggested Citation

  • Ying Zhang & Puzhen Xiong & Wei Zhou & Lang Sun & Edwin T.C. Cheng, 2023. "Exploring the longitudinal effects of emotional intelligence and cultural intelligence on knowledge management processes," Asia Pacific Journal of Management, Springer, vol. 40(4), pages 1555-1578, December.
    • Handle: RePEc:kap:asiapa:v:40:y:2023:i:4:d:10.1007_s10490-022-09825-w
    DOI: 10.1007/s10490-022-09825-w
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    References listed on IDEAS

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