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Factors Affecting the Effectiveness of Cause-Related Marketing Campaign: Moderating Effect of Sponsor-Cause Congruence

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  • Hani Al-Dmour
  • Shahad Al-Madani
  • Iman Alansari
  • Ali Tarhini
  • Rand Hani Al-Dmour

Abstract

This study aimed at identifying the factors affecting cause-related marketing and the moderating effect of sponsor congruence. Data were collected using a self-administrated questionnaire from 500 Jordanians¡¯ consumers from Amman/Jordan. Results of the study showed that there is a positive effect of statistical significance of cause-fit on Jordanian customer¡¯s brand credibility. Contrary to our expectations, the results showed that there is no statistical significant effect of altruistic attribution on Jordanian customer¡¯s brand credibility. The results also showed that there is a positive statistical significant effect of brand credibility of Jordanian customers on cause-related marketing. In addition, it was found that there exists a positive effect of statistical significance of brand credibility of Jordanian customer on cause-related marketing due to sponsor-cause congruence. The current study recommends the necessity of spreading the awareness of cause-related marketing and its benefits to the society. It is also necessary for decision makers in business organizations to concentrate on the fitness of the cause during marketing for some kind of product.

Suggested Citation

  • Hani Al-Dmour & Shahad Al-Madani & Iman Alansari & Ali Tarhini & Rand Hani Al-Dmour, 2016. "Factors Affecting the Effectiveness of Cause-Related Marketing Campaign: Moderating Effect of Sponsor-Cause Congruence," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(5), pages 114-127, October.
    • Handle: RePEc:ibn:ijmsjn:v:8:y:2016:i:5:p:114-127
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    Cited by:

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    9. Ibrahim Bazazo & Tariq Elyas & Loay Awawdeh & Myada Faroun & Sa¡¯ad Qawasmeh, 2017. "The Impact of Islamic Attributes of Destination on Destination Loyalty via the Mediating Effect of Tourist Satisfaction," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(4), pages 65-78, June.
    10. Ra¡¯ed Masa¡¯deh & Ali Al-Badi & Aseel Rashaideh & Jaafer Abu-Zahra & Jamal Alsmadi, 2017. "Factors Influencing Continuous Intention to Use of Event Management Electronic Portals in 4 and 5 Star Hotels," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(3), pages 1-19, June.
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    12. Farzana Riva & Mohammad Rajib Uddin & Mohammad Rabiul Basher Rubel, 2020. "Effect of Customers’ Attitude, Involvement on Purchase Intention: Moderating Effect of Cause Related Marketing Campaigns," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 11(2), pages 1-75, March.

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    More about this item

    Keywords

    overall brand credibility; cause-related marketing; sponsor-cause congruence; corporate social responsibility; moderating effects;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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