Investigating the Underpinning Criteria of Employees’ Social Sustainability and Their Impact on Job Satisfaction in the U.A.E. Construction Sector

The construction sector holds a paramount position in the economic landscape of any country, serving as its foundational pillar. This sector, characterized by its diverse and dynamic environment, is crucial in job creation across various domains, including transportation, real estate, manufacturing, trade, warehousing, wholesale, and leasing services. Employing about one quarter of the global workforce, its significance is undeniable. Despite its pivotal role, the construction sector grapples with significant mental health and social sustainability challenges. Reports in recent years indicate that approximately one in four individuals worldwide experiences various forms of mental disorders. A study by the Global Burden of Disease in 2010 revealed that around 400 million people globally suffer from depression with projections suggesting that depression could be the leading cause of employee mortality by 2030. This underscores the critical need to address mental health and well-being issues in this sector. While the existing literature has presented numerous studies and reliable scales linking employee mental health and well-being to factors such as job satisfaction, productivity, absenteeism, and low turnover rates, these studies often operate in isolation, concentrating on specific aspects of mental health. This study views mental health and well-being as essential parts of defining social sustainability as a comprehensive concept. Moreover, limited research has been conducted to assist organizations in decision making and facilitate efforts to enhance the social sustainability of employees in the construction sector, highlighting a noticeable research gap. To address this gap, our study adopted a comprehensive mixed-methods approach, incorporating semi-structured interviews, surveys, and structural equation modeling to identify the underpinning criteria that define the social sustainability of employees. This study accordingly incorporated the identified criteria to evaluate the relationship and impact of these factors on employees’ job satisfaction, ultimately contributing to the assurance of social sustainability for employees within the construction sector in the UAE. This holistic approach seeks to establish the intricate relationship between employees’ job satisfaction and their mental health, providing valuable insights for guiding organizational decisions and fostering improvements in employee social sustainability in the construction sector generally and the UAE construction sector in particular.