IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i9p5109-d548091.html
   My bibliography  Save this article

The Influence of the Digital Supply Chain on Operational Performance: A Study of the Food and Beverage Industry in Indonesia

Author

Listed:
  • Mohammad Agung Saryatmo

    (School of Management, Asian Institute of Technology, Pathumthani 12120, Thailand)

  • Vatcharapol Sukhotu

    (School of Management, Asian Institute of Technology, Pathumthani 12120, Thailand)

Abstract

In this rapidly developing digital era, digital transformations take place within every industry, and they have effects on the management of the supply chains. The aim of this study is to delve into the influence of the digital supply chain on the quality, productivity, and cost reduction aspects of operational performance. This study relies on quantitative methodology and data collected from the food and beverage industry of Indonesia. Data from a survey comprising a total of 209 responses were selected for investigation. PLS-SEM was used to perform the analysis. The investigation reveals that the digital supply chain has significant effects on operational performance in terms of quality, productivity, and cost reduction performance. This study contributes to the understanding of supply chain management by addressing the knowledge gap associated with the digital supply chain. In particular, it has concentrated on the hitherto unresearched effect of operational performance in the context of the Indonesian manufacturing industry.

Suggested Citation

  • Mohammad Agung Saryatmo & Vatcharapol Sukhotu, 2021. "The Influence of the Digital Supply Chain on Operational Performance: A Study of the Food and Beverage Industry in Indonesia," Sustainability, MDPI, vol. 13(9), pages 1-18, May.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:9:p:5109-:d:548091
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/9/5109/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/9/5109/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Luh Putu Mahyuni & Richard Adrian & Gede Sri Darma & Ngakan Nyoman Kutha Krisnawijaya & I Gusti Ayu Agung Pradnya Dewi & Gusi Putu Lestara Permana, 2020. "Mapping the potentials of blockchain in improving supply chain performance," Cogent Business & Management, Taylor & Francis Journals, vol. 7(1), pages 1788329-178, January.
    2. Kevin Zhu & Kenneth L. Kraemer, 2002. "e-Commerce Metrics for Net-Enhanced Organizations: Assessing the Value of e-Commerce to Firm Performance in the Manufacturing Sector," Information Systems Research, INFORMS, vol. 13(3), pages 275-295, September.
    3. Fynes, Brian & Voss, Chris & de Burca, Sean, 2005. "The impact of supply chain relationship quality on quality performance," International Journal of Production Economics, Elsevier, vol. 96(3), pages 339-354, June.
    4. Li, Tian & Zhang, Hongtao, 2015. "Information sharing in a supply chain with a make-to-stock manufacturer," Omega, Elsevier, vol. 50(C), pages 115-125.
    5. Davis, Peter S. & Schul, Patrick L., 1993. "Addressing the contingent effects of business unit strategic orientation on relationships between organizational context and business unit performance," Journal of Business Research, Elsevier, vol. 27(3), pages 183-200, July.
    6. Thomas Johnsen, 2011. "Supply network delegation and intervention strategies during supplier involvement in new product development," Post-Print hal-00771835, HAL.
    7. Matt, C. & Hess, Thomas & Benlian, Alexander, 2015. "Digital Transformation Strategies," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 75002, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    8. M. Hossein Safizadeh & Larry P. Ritzman & Deven Sharma & Craig Wood, 1996. "An Empirical Analysis of the Product-Process Matrix," Management Science, INFORMS, vol. 42(11), pages 1576-1591, November.
    9. Christian Matt & Thomas Hess & Alexander Benlian, 2015. "Digital Transformation Strategies," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(5), pages 339-343, October.
    10. Blandine Ageron & Omar Bentahar & Angappa Gunasekaran, 2020. "Digital Supply chain: challenges and future directions," Post-Print hal-03021364, HAL.
    11. Yu, Wantao & Chavez, Roberto & Jacobs, Mark A. & Feng, Mengying, 2018. "Data-driven supply chain capabilities and performance: A resource-based view," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 114(C), pages 371-385.
    12. Akter, Shahriar & Wamba, Samuel Fosso & Gunasekaran, Angappa & Dubey, Rameshwar & Childe, Stephen J., 2016. "How to improve firm performance using big data analytics capability and business strategy alignment?," International Journal of Production Economics, Elsevier, vol. 182(C), pages 113-131.
    13. Matt, C. & Hess, Thomas & Benlian, Alexander, 2015. "Digital Transformation Strategies," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 75202, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    14. Gunasekaran, A. & Ngai, E. W. T., 2004. "Information systems in supply chain integration and management," European Journal of Operational Research, Elsevier, vol. 159(2), pages 269-295, December.
    15. Joon-Seok Kim & Nina Shin, 2019. "The Impact of Blockchain Technology Application on Supply Chain Partnership and Performance," Sustainability, MDPI, vol. 11(21), pages 1-17, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zhao, Nanyang & Hong, Jiangtao & Lau, Kwok Hung, 2023. "Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model," International Journal of Production Economics, Elsevier, vol. 259(C).
    2. Mohammed Alquraish, 2025. "Digital Transformation, Supply Chain Resilience, and Sustainability: A Comprehensive Review with Implications for Saudi Arabian Manufacturing," Sustainability, MDPI, vol. 17(10), pages 1-33, May.
    3. Mayang Mangurai, Silvia Uthari Nuzaverra & Octaviani, Eti Artiningsih & Anidah & Solikhin, Achmad & Darmawan, Refianto Damai & Putri, Lora Septrianda & Al-Faritsi, Muhammad Farid & Kurniawan, Tegar, 2024. "Digitalization in Indonesia’s Agrifood Sector in the Wake of the COVID-19 Pandemic," Asian Journal of Agriculture and Development, Southeast Asian Regional Center for Graduate Study and Research in Agriculture (SEARCA), vol. 21(01), June.
    4. Liu, Weihua & Yuan, Chaolun & Wang, Jingkun & Lim, Ming K & Hou, Jiahe, 2024. "Digital supply chain announcements and firm’s stock market value: An empirical study from China," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 187(C).
    5. Tadesse Kenea Amentae & Girma Gebresenbet, 2021. "Digitalization and Future Agro-Food Supply Chain Management: A Literature-Based Implications," Sustainability, MDPI, vol. 13(21), pages 1-24, November.
    6. Haruna Babatunde Jaiyeoba & Hamzah Mohd Salleh & Nor Azizan Che Embi & Siti Suryati Bahari, 2025. "The influence of internet-based financial innovations on the supply chain performance of halal SMEs," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 30(3), pages 1-18, September.
    7. Farajpour, Farnoush & Hassanzadeh, Alireza & Elahi, Shaban & Ghazanfari, Mehdi, 2022. "Digital supply chain blueprint via a systematic literature review," Technological Forecasting and Social Change, Elsevier, vol. 184(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Juan Jung & Gonzalo Gómez-Bengoechea, 2022. "A literature review on firm digitalization: drivers and impacts," Studies on the Spanish Economy eee2022-20, FEDEA.
    2. Nasiri, Mina & Ukko, Juhani & Saunila, Minna & Rantala, Tero, 2020. "Managing the digital supply chain: The role of smart technologies," Technovation, Elsevier, vol. 96.
    3. Guillermo Rodríguez-Abitia & Graciela Bribiesca-Correa, 2021. "Assessing Digital Transformation in Universities," Future Internet, MDPI, vol. 13(2), pages 1-16, February.
    4. Swen Nadkarni & Reinhard Prügl, 2021. "Digital transformation: a review, synthesis and opportunities for future research," Management Review Quarterly, Springer, vol. 71(2), pages 233-341, April.
    5. Caroline Jennings Saul & Heiko Gebauer, 2018. "Digital Transformation as an Enabler for Advanced Services in the Sanitation Sector," Sustainability, MDPI, vol. 10(3), pages 1-18, March.
    6. Irene Bertschek & Joern Block & Alexander S. Kritikos & Caroline Stiel, 2024. "German financial state aid during Covid-19 pandemic: Higher impact among digitalized self-employed," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 36(1-2), pages 76-97, January.
    7. Marcus Grieger & André Ludwig, 2019. "On the move towards customer-centric business models in the automotive industry - a conceptual reference framework of shared automotive service systems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 473-500, September.
    8. Ander, Veronika & Cihelka, Petr & Tyrychtr, Jan & Novák, David, . "Towards Compromise User Experience Design in Ambient Intelligent Environment," AGRIS on-line Papers in Economics and Informatics, Czech University of Life Sciences Prague, Faculty of Economics and Management, vol. 14(2).
    9. Malewska, Kamila & Cyfert, Szymon & Chwiłkowska-Kubala, Anna & Mierzejewska, Katrzyna & Szumowski, Witold, 2024. "The missing link between digital transformation and business model innovation in energy SMEs: The role of digital organisational culture," Energy Policy, Elsevier, vol. 192(C).
    10. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    11. Ponzoa, José M. & Gómez, Andrés & Mas, José M., 2023. "EU27 and USA institutions in the digital ecosystem: Proposal for a digital presence measurement index," Journal of Business Research, Elsevier, vol. 154(C).
    12. Antonio Farías & Christian A. Cancino, 2021. "Digital Transformation in the Chilean Lodging Sector: Opportunities for Sustainable Businesses," Sustainability, MDPI, vol. 13(14), pages 1-17, July.
    13. Coskun-Setirek, Abide & Tanrikulu, Zuhal, 2021. "Digital innovations-driven business model regeneration: A process model," Technology in Society, Elsevier, vol. 64(C).
    14. Del Vecchio, Pasquale & Secundo, Giustina & Garzoni, Antonello, 2023. "Phygital technologies and environments for breakthrough innovation in customers' and citizens' journey. A critical literature review and future agenda," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    15. Sascha Kraus & Paul Jones & Norbert Kailer & Alexandra Weinmann & Nuria Chaparro-Banegas & Norat Roig-Tierno, 2021. "Digital Transformation: An Overview of the Current State of the Art of Research," SAGE Open, , vol. 11(3), pages 21582440211, September.
    16. Roger Enriquez & David Han & Richard Harris & Christopher Reddick, 2025. "Exploring digital access and digital engagement of senior small business owners," Quality & Quantity: International Journal of Methodology, Springer, vol. 59(4), pages 3631-3647, August.
    17. Florian Brachten & Felix Brünker & Nicholas R. J. Frick & Björn Ross & Stefan Stieglitz, 0. "On the ability of virtual agents to decrease cognitive load: an experimental study," Information Systems and e-Business Management, Springer, vol. 0, pages 1-21.
    18. Piepponen, Amanda & Ritala, Paavo & Keränen, Joona & Maijanen, Päivi, 2022. "Digital transformation of the value proposition: A single case study in the media industry," Journal of Business Research, Elsevier, vol. 150(C), pages 311-325.
    19. Hui Li & Xiaqing Peng & Jingxiao Zhang & Pablo Ballesteros-Perez & Simon Patrick Philbin & Zhaoling Li & Xiaoying Tang & Jiawei Cheng, 2025. "Enabling the green total factor productivity of the construction industry with the prospect of digital transformation," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 27(7), pages 15339-15366, July.
    20. Li, Ganglei & Shao, Yunfei, 2023. "How do top management team characteristics affect digital orientation? Exploring the internal driving forces of firm digitalization," Technology in Society, Elsevier, vol. 74(C).

    More about this item

    Keywords

    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:9:p:5109-:d:548091. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.