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Assessing Digital Transformation in Universities

Author

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  • Guillermo Rodríguez-Abitia

    (General Direction of Computing and Information and Communications Technologies, Universidad Nacional Autónoma de México, Mexico City 04510, Mexico)

  • Graciela Bribiesca-Correa

    (Faculty of Accounting and Management, Universidad Nacional Autónoma de México, Mexico City 04510, Mexico)

Abstract

Industry 4.0 and Society 5.0 are reshaping the way organizations function and interact with the communities they serve. The massive penetration of computer and network applications forces organizations to digitalize their processes and provide innovative products, services, and business models. The education market is suffering changes as well, but universities seem slow to react. This paper proposes the application of an integrated digital transformation model to assess the maturity level that educational institutions have in their digital transformation processes and compares them to other industries. Particular considerations to address when using the model for higher-education institutions are discussed. Our results show that universities fall behind other sectors, probably due to a lack of effective leadership and changes in culture. This is complemented negatively by an insufficient degree of innovation and financial support.

Suggested Citation

  • Guillermo Rodríguez-Abitia & Graciela Bribiesca-Correa, 2021. "Assessing Digital Transformation in Universities," Future Internet, MDPI, vol. 13(2), pages 1-16, February.
    • Handle: RePEc:gam:jftint:v:13:y:2021:i:2:p:52-:d:502596
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    References listed on IDEAS

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    1. Hess, Thomas & Matt, Christian & Benlian, Alexander & Wiesböck, Florian, 2016. "Options for Formulating a Digital Transformation Strategy," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 81032, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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    3. Hess, Thomas & Matt, Christian & Benlian, Alexander & Wiesböck, Florian, 2016. "Options for Formulating a Digital Transformation Strategy," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 82423, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    4. Matt, C. & Hess, Thomas & Benlian, Alexander, 2015. "Digital Transformation Strategies," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 75002, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    5. Christian Matt & Thomas Hess & Alexander Benlian, 2015. "Digital Transformation Strategies," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(5), pages 339-343, October.
    6. Matt, C. & Hess, Thomas & Benlian, Alexander, 2015. "Digital Transformation Strategies," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 75202, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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    Cited by:

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    2. Shuguang Wang & Xuefu Sun & Shen Zhong, 2023. "Exploring the Multiple Paths to Improve the Construction Level of Digital Government: Qualitative Comparative Analysis Based on the WSR Framework," Sustainability, MDPI, vol. 15(13), pages 1-21, June.
    3. Karen Núñez Valdés & Susana Quirós y Alpera & Luis Manuel Cerdá Suárez, 2021. "An Institutional Perspective for Evaluating Digital Transformation in Higher Education: Insights from the Chilean Case," Sustainability, MDPI, vol. 13(17), pages 1-27, September.
    4. Pinto, Marcelo Rezende & Salume, Paula Karina & Barbosa, Marcelo Werneck & de Sousa, Paulo Renato, 2023. "The path to digital maturity: A cluster analysis of the retail industry in an emerging economy," Technology in Society, Elsevier, vol. 72(C).
    5. Diego Lopez-Bernal & David Balderas & Pedro Ponce & Arturo Molina, 2021. "Education 4.0: Teaching the Basics of KNN, LDA and Simple Perceptron Algorithms for Binary Classification Problems," Future Internet, MDPI, vol. 13(8), pages 1-14, July.
    6. Elias G. Carayannis & Joanna Morawska-Jancelewicz, 2022. "The Futures of Europe: Society 5.0 and Industry 5.0 as Driving Forces of Future Universities," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(4), pages 3445-3471, December.
    7. Kristaps Lesinskis & Inese Mavlutova & Aivars Spilbergs & Janis Hermanis, 2023. "Digital Transformation in Entrepreneurship Education: The Use of a Digital Tool KABADA and Entrepreneurial Intention of Generation Z," Sustainability, MDPI, vol. 15(13), pages 1-20, June.
    8. Mališ Sanja Sever & Sačer Ivana Mamić & Žager Katarina, 2022. "Landscape of e-Learning during Covid-19: Case Study of Economic Disciplines in Croatia," Business Systems Research, Sciendo, vol. 13(2), pages 8-27, December.
    9. Luis Manuel Cerdá Suárez & Karen Núñez-Valdés & Susana Quirós y Alpera, 2021. "A Systemic Perspective for Understanding Digital Transformation in Higher Education: Overview and Subregional Context in Latin America as Evidence," Sustainability, MDPI, vol. 13(23), pages 1-19, November.

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