Employee responses to relational fulfilment and work-life benefits
Purpose - Investigating employee responses to relational fulfilment of the psychological contract and work-life benefits of a telecommuting program, this study aims to contribute to the literature on social exchange in employment. Design/methodology/approach - The setting of the study was the German public administration. Survey data from 947 Civil Servants were analyzed in structural equation models. Analysis of mean structure was used to compare telecommuting participants ( Findings - Trust and affective commitment consecutively mediated between relational fulfilment of the psychological contract and organizational citizenship behavior. Members of the telecommuting program had more positive representations of social exchange, reporting higher levels of fulfilment, trust, and commitment than their peers. Research limitations/implications - Reliance on cross-sectional self-report data poses a limitation. Selection effects in the quasi-experimental design for comparing telecommuters and regular employees cannot be ruled out. Generalizability to more transactional or short-term employment is debatable. Originality/value - The study adds to a more integrated understanding of the psychological processes that reinforce and strengthen employee trust and commitment, thus forming the basis of the motivation to go above and beyond specified duties and reward-contingent behavior.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Volume (Year): 31 (2010)
Issue (Month): 1 (March)
|Contact details of provider:|| Web page: http://www.emeraldinsight.com|
|Order Information:|| Postal: Emerald Group Publishing, Howard House, Wagon Lane, Bingley, BD16 1WA, UK|
Web: http://www.emeraldinsight.com/ijm.htm Email:
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- A. De Vos & D. Buyens & R. Schalk, 2003.
"Psychological Contract Development during Organizational Socialization: Adaptation to Reality and the Role of Reciprocity,"
Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium
03/194, Ghent University, Faculty of Economics and Business Administration.
- Ans De Vos & Dirk Buyens & Ren Schalk, 2003. "Psychological contract development during organizational socialization: adaptation to reality and the role of reciprocity," Vlerick Leuven Gent Management School Working Paper Series 2003-14, Vlerick Leuven Gent Management School.
- Cardona, Pablo & S. Lawrence, Barbara & M. Bentler, Peter, 2003. "Influence of social and work exchange relationships on organizational citizenship behavior, The," IESE Research Papers D/497, IESE Business School.
When requesting a correction, please mention this item's handle: RePEc:eme:ijmpps:v:31:y:2010:i:1:p:73-92. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Virginia Chapman)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.