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Influence of social and work exchange relationships on organizational citizenship behavior, The

Author

Listed:
  • Cardona, Pablo

    (IESE Business School)

  • S. Lawrence, Barbara

    (The Anderson Graduate School of Management)

  • M. Bentler, Peter

    (University of California, Los Angeles)

Abstract

Previous studies explain situational antecedents of OCB using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. We propose that these effects can be explained through a new exchange relationship that we call work exchange. We develop a theory for the situational antecedents of OCB that includes economic, work, and social exchange relationships. The theory is tested using structural equations.

Suggested Citation

  • Cardona, Pablo & S. Lawrence, Barbara & M. Bentler, Peter, 2003. "Influence of social and work exchange relationships on organizational citizenship behavior, The," IESE Research Papers D/497, IESE Business School.
    • Handle: RePEc:ebg:iesewp:d-0497
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    File URL: http://www.iese.edu/research/pdfs/DI-0497-E.pdf
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    References listed on IDEAS

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    1. P. Bentler, 1977. "Factor simplicity index and transformations," Psychometrika, Springer;The Psychometric Society, vol. 42(2), pages 277-295, June.
    2. P. Bentler & David Weeks, 1980. "Linear structural equations with latent variables," Psychometrika, Springer;The Psychometric Society, vol. 45(3), pages 289-308, September.
    3. Karl Jöreskog, 1978. "Structural analysis of covariance and correlation matrices," Psychometrika, Springer;The Psychometric Society, vol. 43(4), pages 443-477, December.
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    Citations

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    Cited by:

    1. Cardona, Pablo, 2000. "Liderazgo relacional," IESE Research Papers D/412, IESE Business School.
    2. Paul S. Adler & Seok-Woo Kwon & Charles Heckscher, 2008. "Perspective---Professional Work: The Emergence of Collaborative Community," Organization Science, INFORMS, vol. 19(2), pages 359-376, April.
    3. Stacy H. Lee & Jung Ha-Brookshire, 2017. "Ethical Climate and Job Attitude in Fashion Retail Employees’ Turnover Intention, and Perceived Organizational Sustainability Performance: A Cross-Sectional Study," Sustainability, MDPI, vol. 9(3), pages 1-19, March.
    4. Teoh Wee Jim & Bernard Hi & Lee Kah Shing & Ong Siew Lin & Siti Yasmin & Sofiah Kadar Khan, 2013. "The Factors Affecting Organizational Citizenship Behavior in Banking Industry," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 1(5), pages 178-192.
    5. Francioni, Barbara & Musso, Fabio & Pagano, Alessandro, 2012. "Il ruolo dei consorzi per la valorizzazione del Made in Italy nel mercato indiano [The role of export consortia for the promotion of Made in Italy products in the Indian market]," MPRA Paper 49757, University Library of Munich, Germany, revised Dec 2012.
    6. Pablo Ruiz-Palomino & Ricardo Martínez-Cañas, 2014. "Ethical Culture, Ethical Intent, and Organizational Citizenship Behavior: The Moderating and Mediating Role of Person–Organization Fit," Journal of Business Ethics, Springer, vol. 120(1), pages 95-108, March.
    7. Pablo Ruiz & Carmen Ruiz & Ricardo Martínez, 2011. "Improving the “Leader–Follower” Relationship: Top Manager or Supervisor? The Ethical Leadership Trickle-Down Effect on Follower Job Response," Journal of Business Ethics, Springer, vol. 99(4), pages 587-608, April.
    8. Uzma Tufail & Muhammad Shakil Ahmad & T. Ramayah & Farzand Ali Jan & Iqtidar Ali Shah, 2017. "Impact of Islamic Work Ethics on Organisational Citizenship Behaviours among Female Academic Staff: the Mediating Role of Employee Engagement," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 12(3), pages 693-717, September.
    9. Severin Hornung & Jürgen Glaser, 2010. "Employee responses to relational fulfilment and work‐life benefits," International Journal of Manpower, Emerald Group Publishing Limited, vol. 31(1), pages 73-92, March.
    10. A.T. Resmi & V. Joy Gemini & Paul Silvian & Kuriyan Kannan, 2014. "Leadership, commitment, culture and employee turnover - a deeper examination," International Journal of Enterprise Network Management, Inderscience Enterprises Ltd, vol. 6(1), pages 1-13.
    11. Tomás González & Manuel Guillén, 2008. "Organizational Commitment: A Proposal for a Wider Ethical Conceptualization of ‘Normative Commitment’," Journal of Business Ethics, Springer, vol. 78(3), pages 401-414, March.

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    Keywords

    exchange relationship; organizational citizenship behavior; organizational commitment; perceived organizational support; job characteristics;
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