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Influence of social and work exchange relationships on organizational citizenship behavior, The


  • Cardona, Pablo

    () (IESE Business School)

  • S. Lawrence, Barbara

    (The Anderson Graduate School of Management)

  • M. Bentler, Peter

    (University of California, Los Angeles)


Previous studies explain situational antecedents of OCB using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. We propose that these effects can be explained through a new exchange relationship that we call work exchange. We develop a theory for the situational antecedents of OCB that includes economic, work, and social exchange relationships. The theory is tested using structural equations.

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  • Cardona, Pablo & S. Lawrence, Barbara & M. Bentler, Peter, 2003. "Influence of social and work exchange relationships on organizational citizenship behavior, The," IESE Research Papers D/497, IESE Business School.
  • Handle: RePEc:ebg:iesewp:d-0497

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    References listed on IDEAS

    1. P. Bentler, 1977. "Factor simplicity index and transformations," Psychometrika, Springer;The Psychometric Society, vol. 42(2), pages 277-295, June.
    2. P. Bentler & David Weeks, 1980. "Linear structural equations with latent variables," Psychometrika, Springer;The Psychometric Society, vol. 45(3), pages 289-308, September.
    3. Karl Jöreskog, 1978. "Structural analysis of covariance and correlation matrices," Psychometrika, Springer;The Psychometric Society, vol. 43(4), pages 443-477, December.
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    Cited by:

    1. Francioni, Barbara & Musso, Fabio & Pagano, Alessandro, 2012. "Il ruolo dei consorzi per la valorizzazione del Made in Italy nel mercato indiano
      [The role of export consortia for the promotion of Made in Italy products in the Indian market]
      ," MPRA Paper 49757, University Library of Munich, Germany, revised Dec 2012.
    2. Cardona, Pablo, 2000. "Liderazgo relacional," IESE Research Papers D/412, IESE Business School.
    3. Pablo Ruiz-Palomino & Ricardo Martínez-Cañas, 2014. "Ethical Culture, Ethical Intent, and Organizational Citizenship Behavior: The Moderating and Mediating Role of Person–Organization Fit," Journal of Business Ethics, Springer, vol. 120(1), pages 95-108, March.
    4. Tomás González & Manuel Guillén, 2008. "Organizational Commitment: A Proposal for a Wider Ethical Conceptualization of ‘Normative Commitment’," Journal of Business Ethics, Springer, vol. 78(3), pages 401-414, March.
    5. A.T. Resmi & V. Joy Gemini & Paul Silvian & Kuriyan Kannan, 2014. "Leadership, commitment, culture and employee turnover - a deeper examination," International Journal of Enterprise Network Management, Inderscience Enterprises Ltd, vol. 6(1), pages 1-13.
    6. Stacy H. Lee & Jung Ha-Brookshire, 2017. "Ethical Climate and Job Attitude in Fashion Retail Employees’ Turnover Intention, and Perceived Organizational Sustainability Performance: A Cross-Sectional Study," Sustainability, MDPI, Open Access Journal, vol. 9(3), pages 1-19, March.
    7. repec:spr:ariqol:v:12:y:2017:i:3:d:10.1007_s11482-016-9484-5 is not listed on IDEAS
    8. Severin Hornung & Jürgen Glaser, 2010. "Employee responses to relational fulfilment and work-life benefits: A social exchange study in the German public administration," International Journal of Manpower, Emerald Group Publishing, vol. 31(1), pages 73-92, March.
    9. repec:rss:jnljms:v1i5p5 is not listed on IDEAS
    10. Pablo Ruiz & Carmen Ruiz & Ricardo Martínez, 2011. "Improving the “Leader–Follower” Relationship: Top Manager or Supervisor? The Ethical Leadership Trickle-Down Effect on Follower Job Response," Journal of Business Ethics, Springer, vol. 99(4), pages 587-608, April.

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    exchange relationship; organizational citizenship behavior; organizational commitment; perceived organizational support; job characteristics;

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