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Managing Employee Diversity: Perceived Practices and Organisational Outcomes in NCAA Division III Athletic Departments


  • Fink, Janet S.
  • Pastore, Donna L.
  • Riemer, Harold A.


The literature suggests that organisations that engage in proactive diversity management strategies are more likely to experience positive organisational outcomes than those that shun or ignore diversity. This study assessed the diversity practices present in Division III intercollegiate athletic institutions in order to determine whether the differences in diversity practices affected individual and organisational outcomes. Members of National Collegiate Athletic Association Division III athletic organisations1 (N = 281) responded to a survey designed to assess strategies for managing diversity, as well as individual and organisational outcomes. Results suggested that different diversity practices are indeed related to significant levels of variance in perceptions of outcomes. Specifically, proactive diversity management strategies significantly contributed to variance in all the outcome measures and had the largest beta weights (ranging from 0.28 to 0.57) for all the outcomes. Results are discussed in detail and suggestions for future research are provided.

Suggested Citation

  • Fink, Janet S. & Pastore, Donna L. & Riemer, Harold A., 2003. "Managing Employee Diversity: Perceived Practices and Organisational Outcomes in NCAA Division III Athletic Departments," Sport Management Review, Elsevier, vol. 6(2), pages 147-168, November.
  • Handle: RePEc:eee:spomar:v:6:y:2003:i:2:p:147-168

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    References listed on IDEAS

    1. Mahony, Daniel F. & Moorman, Anita M., 1999. "The Impact of Fan Attitudes on Intentions to Watch Professional Basketball Teams on Television," Sport Management Review, Elsevier, vol. 2(1), pages 43-66, May.
    2. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    3. Funk, Daniel C. & James, Jeff, 2001. "The Psychological Continuum Model: A Conceptual Framework for Understanding an Individual's Psychological Connection to Sport," Sport Management Review, Elsevier, vol. 4(2), pages 119-150, November.
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    Cited by:

    1. Bruening, Jennifer E. & Peachey, Jon Welty & Evanovich, Justin M. & Fuller, Rhema D. & Murty, Cassandra J. Coble & Percy, Vernon E. & Silverstein, Lauren A. & Chung, Michael, 2015. "Managing sport for social change: The effects of intentional design and structure in a sport-based service learning initiative," Sport Management Review, Elsevier, vol. 18(1), pages 69-85.
    2. Cunningham, George B., 2010. "Understanding the under-representation of African American coaches: A multilevel perspective," Sport Management Review, Elsevier, vol. 13(4), pages 395-406, November.
    3. Doherty, Alison & Fink, Janet & Inglis, Sue & Pastore, Donna, 2010. "Understanding a culture of diversity through frameworks of power and change," Sport Management Review, Elsevier, vol. 13(4), pages 368-381, November.
    4. Shaw, Sally & Allen, Justine B., 2006. ""It basically is a fairly loose arrangement ... and that works out fine, really." Analysing the Dynamics of an Interorganisational Partnership," Sport Management Review, Elsevier, vol. 9(3), pages 203-228, November.
    5. Cunningham, George B., 2011. "The LGBT advantage: Examining the relationship among sexual orientation diversity, diversity strategy, and performance," Sport Management Review, Elsevier, vol. 14(4), pages 453-461.

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