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Factors influencing the uptake of household water connections in peri-urban Maputo, Mozambique

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  • Jimenez-Redal, Ruben
  • Parker, Alison
  • Jeffrey, Paul

Abstract

Rapid urbanization in many African cities has had a significant impact on the basic water services in peri-urban areas, where providing services can be complex. In the city of Maputo, Mozambique, the initial uptake of new household connections following network construction in peri-urban areas was slow. Focus group discussions with residents and interviews with key actors revealed the importance of offering flexible payment options to the urban poor in order to increase the affordability of connection charges. Although the high connection fee was a constraint, residents were willing to pay if the charges were spread across several monthly installments. These findings suggest that flexible payment arrangements for customers can both bring utility services within reach of low income households and expand the customer base for utility service providers.

Suggested Citation

  • Jimenez-Redal, Ruben & Parker, Alison & Jeffrey, Paul, 2014. "Factors influencing the uptake of household water connections in peri-urban Maputo, Mozambique," Utilities Policy, Elsevier, vol. 28(C), pages 22-27.
    • Handle: RePEc:eee:juipol:v:28:y:2014:i:c:p:22-27
    DOI: 10.1016/j.jup.2013.11.003
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    References listed on IDEAS

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    2. Rajapakshe, Sisira & Termansen, Mette & Paavola, Jouni, 2022. "Valuing Water Service Improvements through Revealed Preference: Averting Behaviour Method," MPRA Paper 115623, University Library of Munich, Germany.
    3. Steckel, Jan Christoph & Rao, Narasimha D. & Jakob, Michael, 2017. "Access to infrastructure services: Global trends and drivers," Utilities Policy, Elsevier, vol. 45(C), pages 109-117.
    4. Cook, Joseph & Whittington, Dale & Fuente , David & Matichich, Michael, 2019. "A Global Assessment of Non-Tariff Customer Assistance Programs in Water Supply and Sanitation," EfD Discussion Paper 19-4, Environment for Development, University of Gothenburg.
    5. Adeoti, O. & Fati, B.O., 2020. "Barriers to extending piped water distribution networks: The case of Ekiti State, Nigeria," Utilities Policy, Elsevier, vol. 63(C).

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