An empirically derived model of the role of IS networks in business process improvement initiatives
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References listed on IDEAS
- Aleda V. Roth & William E. Jackson, III, 1995. "Strategic Determinants of Service Quality and Performance: Evidence from the Banking Industry," Management Science, INFORMS, vol. 41(11), pages 1720-1733, November.
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- Phillip Ein-Dor & Eli Segev, 1978. "Organizational Context and the Success of Management Information Systems," Management Science, INFORMS, vol. 24(10), pages 1064-1077, June.
- Teng, James TC & Fiedler, Kirk D & Grover, Varun, 1998. "An exploratory study of the influence of the IS function and organizational context on business process reengineering project initiatives," Omega, Elsevier, vol. 26(6), pages 679-698, December.
- Eric T. G. Wang & Abraham Seidmann, 1995. "Electronic Data Interchange: Competitive Externalities and Strategic Implementation Policies," Management Science, INFORMS, vol. 41(3), pages 401-418, March.
- Christian de Cock, 1997. "TQM and BPR: Beyond the Beyond Myth," Journal of Management Studies, Wiley Blackwell, vol. 34(5), pages 659-675, September.
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KeywordsIS networks Business process improvement initiatives Customer focus Information intensity of the industry;
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