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High commitment work system, transactive memory system, and new product performance

Author

Listed:
  • Chiang, Yun-Hwa
  • Shih, Hsi-An
  • Hsu, Chu-Chun

Abstract

Although scholars find that the transactive memory systems can improve new product performance, few studies have empirically examined how managers can induce a transactive memory system in new product development teams with a set of systematic management practices. Based on the theoretical argument about human resource system in the strategic human resource management literature, this study proposes that implementing a set of coherent human resource management practices with workers in new product development teams can induce a transactive memory system in the team. Following previous scholars, this study calls this set of coherent human resource management practices as the high commitment work system. With survey data collected from 336 new product development engineers of 73 new product development teams in 73 firms, this study finds that transactive memory system mediates the positive relationship between the high commitment work system implemented with workers in new product development teams and new product performance.

Suggested Citation

  • Chiang, Yun-Hwa & Shih, Hsi-An & Hsu, Chu-Chun, 2014. "High commitment work system, transactive memory system, and new product performance," Journal of Business Research, Elsevier, vol. 67(4), pages 631-640.
  • Handle: RePEc:eee:jbrese:v:67:y:2014:i:4:p:631-640
    DOI: 10.1016/j.jbusres.2013.01.022
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    References listed on IDEAS

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    1. Wu, Lei-Yu, 2010. "Applicability of the resource-based and dynamic-capability views under environmental volatility," Journal of Business Research, Elsevier, vol. 63(1), pages 27-31, January.
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    3. Rau, Devaki, 2006. "Top management team transactive memory, information gathering, and perceptual accuracy," Journal of Business Research, Elsevier, vol. 59(4), pages 416-424, April.
    4. Lewis, Kyle & Belliveau, Maura & Herndon, Benjamin & Keller, Joshua, 2007. "Group cognition, membership change, and performance: Investigating the benefits and detriments of collective knowledge," Organizational Behavior and Human Decision Processes, Elsevier, vol. 103(2), pages 159-178, July.
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    Citations

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    Cited by:

    1. Dai, Ye & Du, Kui & Byun, Gukdo & Zhu, Xi, 2017. "Ambidexterity in new ventures: The impact of new product development alliances and transactive memory systems," Journal of Business Research, Elsevier, vol. 75(C), pages 77-85.
    2. repec:kap:asiapa:v:34:y:2017:i:3:d:10.1007_s10490-017-9508-1 is not listed on IDEAS
    3. Michaelis, Björn & Wagner, Joachim D. & Schweizer, Lars, 2015. "Knowledge as a key in the relationship between high-performance work systems and workforce productivity," Journal of Business Research, Elsevier, vol. 68(5), pages 1035-1044.
    4. Liao, Jenny & O'Brien, Anne T. & Jimmieson, Nerina L. & Restubog, Simon Lloyd D., 2015. "Predicting transactive memory system in multidisciplinary teams: The interplay between team and professional identities," Journal of Business Research, Elsevier, vol. 68(5), pages 965-977.
    5. Bonney, Leff & Davis-Sramek, Beth & Cadotte, Ernest R., 2016. "“Thinking” about business markets: A cognitive assessment of market awareness," Journal of Business Research, Elsevier, vol. 69(8), pages 2641-2648.

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