IDEAS home Printed from
   My bibliography  Save this article

Coordinating Expertise in Software Development Teams


  • Samer Faraj

    () (Robert H. Smith School of Business, University of Maryland, College Park, Maryland 20742)

  • Lee Sproull

    () (Leonard N. Stern School of Business, New York University, New York, New York 10012)


Like all teams, knowledge teams must acquire and manage critical resources in order to accomplish their work. The most critical resource for knowledge teams is expertise, or specialized skills and knowledge, but the mere presence of expertise on a team is insufficient to produce high-quality work. Expertise must be managed and coordinated in order to leverage its potential. That is, teams must be able to manage their skill and knowledge interdependencies effectively through expertise coordination, which entails knowing where expertise is located, knowing where expertise is needed, and bringing needed expertise to bear. This study investigates the importance of expertise coordination through a cross-sectional investigation of 69 software development teams. The analysis reveals that expertise coordination shows a strong relationship with team performance that remains significant over and above team input characteristics, presence of expertise, and administrative coordination.

Suggested Citation

  • Samer Faraj & Lee Sproull, 2000. "Coordinating Expertise in Software Development Teams," Management Science, INFORMS, vol. 46(12), pages 1554-1568, December.
  • Handle: RePEc:inm:ormnsc:v:46:y:2000:i:12:p:1554-1568

    Download full text from publisher

    File URL:
    Download Restriction: no

    References listed on IDEAS

    1. N. Venkatraman & Vasudevan Ramanujam, 1987. "Planning System Success: A Conceptualization and an Operational Model," Management Science, INFORMS, vol. 33(6), pages 687-705, June.
    2. John C. Henderson & Soonchul Lee, 1992. "Managing I/S Design Teams: A Control Theories Perspective," Management Science, INFORMS, vol. 38(6), pages 757-777, June.
    Full references (including those not matched with items on IDEAS)


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ormnsc:v:46:y:2000:i:12:p:1554-1568. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Mirko Janc). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.