IDEAS home Printed from https://ideas.repec.org/a/inm/ororsc/v22y2011i5p1254-1265.html
   My bibliography  Save this article

Transactive Memory Systems: Current Issues and Future Research Directions

Author

Listed:
  • Kyle Lewis

    (McCombs School of Business, University of Texas at Austin, Austin, Texas 78712)

  • Benjamin Herndon

    (College of Management, Georgia Institute of Technology, Atlanta, Georgia 30308)

Abstract

Transactive memory system (TMS) theory has been popularized in recent research on groups and other collectives. In this essay we outline current issues in TMS research and develop propositions that can be tested in future research. We describe issues concerning how researchers define and conceptualize TMSs, interpret the relationship between TMS measures and the TMS concept, and attend to the role of task type in TMS research. The potential to advance TMS research by incorporating multilevel and social network perspectives, reconsidering the role of information technology in supporting TMSs, and developing frameworks suited to complex, multiactivity tasks is considered.

Suggested Citation

  • Kyle Lewis & Benjamin Herndon, 2011. "Transactive Memory Systems: Current Issues and Future Research Directions," Organization Science, INFORMS, vol. 22(5), pages 1254-1265, October.
    • Handle: RePEc:inm:ororsc:v:22:y:2011:i:5:p:1254-1265
    DOI: 10.1287/orsc.1110.0647
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/orsc.1110.0647
    Download Restriction: no
    File URL: https://libkey.io/10.1287/orsc.1110.0647?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Michael Boyer O'Leary & Mark Mortensen, 2010. "Go (Con)figure: Subgroups, Imbalance, and Isolates in Geographically Dispersed Teams," Organization Science, INFORMS, vol. 21(1), pages 115-131, February.
    2. Pearsall, Matthew J. & Ellis, Aleksander P.J. & Stein, Jordan H., 2009. "Coping with challenge and hindrance stressors in teams: Behavioral, cognitive, and affective outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 109(1), pages 18-28, May.
    3. Ann Majchrzak & Sirkka L. Jarvenpaa & Andrea B. Hollingshead, 2007. "Coordinating Expertise Among Emergent Groups Responding to Disasters," Organization Science, INFORMS, vol. 18(1), pages 147-161, February.
    4. Gino, Francesca & Argote, Linda & Miron-Spektor, Ella & Todorova, Gergana, 2010. "First, get your feet wet: The effects of learning from direct and indirect experience on team creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(2), pages 102-115, March.
    5. Sirkka L. Jarvenpaa & Ann Majchrzak, 2008. "Knowledge Collaboration Among Professionals Protecting National Security: Role of Transactive Memories in Ego-Centered Knowledge Networks," Organization Science, INFORMS, vol. 19(2), pages 260-276, April.
    6. Yuqing Ren & Kathleen M. Carley & Linda Argote, 2006. "The Contingent Effects of Transactive Memory: When Is It More Beneficial to Know What Others Know?," Management Science, INFORMS, vol. 52(5), pages 671-682, May.
    7. Kyle Lewis, 2004. "Knowledge and Performance in Knowledge-Worker Teams: A Longitudinal Study of Transactive Memory Systems," Management Science, INFORMS, vol. 50(11), pages 1519-1533, November.
    8. Kyle Lewis & Donald Lange & Lynette Gillis, 2005. "Transactive Memory Systems, Learning, and Learning Transfer," Organization Science, INFORMS, vol. 16(6), pages 581-598, December.
    9. Samer Faraj & Lee Sproull, 2000. "Coordinating Expertise in Software Development Teams," Management Science, INFORMS, vol. 46(12), pages 1554-1568, December.
    10. Rau, Devaki, 2006. "Top management team transactive memory, information gathering, and perceptual accuracy," Journal of Business Research, Elsevier, vol. 59(4), pages 416-424, April.
    11. Moreland, Richard L. & Myaskovsky, Larissa, 2000. "Exploring the Performance Benefits of Group Training: Transactive Memory or Improved Communication?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 117-133, May.
    12. Fraidin, Samuel N., 2004. "When is one head better than two? Interdependent information in group decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 93(2), pages 102-113, March.
    13. Lewis, Kyle & Belliveau, Maura & Herndon, Benjamin & Keller, Joshua, 2007. "Group cognition, membership change, and performance: Investigating the benefits and detriments of collective knowledge," Organizational Behavior and Human Decision Processes, Elsevier, vol. 103(2), pages 159-178, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Edward G. Anderson & Kyle Lewis, 2014. "A Dynamic Model of Individual and Collective Learning Amid Disruption," Organization Science, INFORMS, vol. 25(2), pages 356-376, April.
    2. Bachrach, Daniel G. & Mullins, Ryan, 2019. "A dual-process contingency model of leadership, transactive memory systems and team performance," Journal of Business Research, Elsevier, vol. 96(C), pages 297-308.
    3. Linda Argote & Ella Miron-Spektor, 2011. "Organizational Learning: From Experience to Knowledge," Organization Science, INFORMS, vol. 22(5), pages 1123-1137, October.
    4. Ciaran Heavey & Zeki Simsek, 2015. "Transactive Memory Systems and Firm Performance: An Upper Echelons Perspective," Organization Science, INFORMS, vol. 26(4), pages 941-959, August.
    5. Liao, Jenny & O'Brien, Anne T. & Jimmieson, Nerina L. & Restubog, Simon Lloyd D., 2015. "Predicting transactive memory system in multidisciplinary teams: The interplay between team and professional identities," Journal of Business Research, Elsevier, vol. 68(5), pages 965-977.
    6. Chiang, Yun-Hwa & Shih, Hsi-An & Hsu, Chu-Chun, 2014. "High commitment work system, transactive memory system, and new product performance," Journal of Business Research, Elsevier, vol. 67(4), pages 631-640.
    7. Linda Argote & Brandy L. Aven & Jonathan Kush, 2018. "The Effects of Communication Networks and Turnover on Transactive Memory and Group Performance," Organization Science, INFORMS, vol. 29(2), pages 191-206, April.
    8. Lewis, Kyle & Belliveau, Maura & Herndon, Benjamin & Keller, Joshua, 2007. "Group cognition, membership change, and performance: Investigating the benefits and detriments of collective knowledge," Organizational Behavior and Human Decision Processes, Elsevier, vol. 103(2), pages 159-178, July.
    9. Gino, Francesca & Argote, Linda & Miron-Spektor, Ella & Todorova, Gergana, 2010. "First, get your feet wet: The effects of learning from direct and indirect experience on team creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(2), pages 102-115, March.
    10. Qiuzhen Ren & Yingjie Xu & Ranran Zhou & Jingdong Liu, 2020. "Can CEO’s Humble Leadership Behavior Really Improve Enterprise Performance and Sustainability? A Case Study of Chinese Start-Up Companies," Sustainability, MDPI, vol. 12(8), pages 1-25, April.
    11. Melissa A. Valentine & Tom Fangyun Tan & Bradley R. Staats & Amy C. Edmondson, 2019. "Fluid Teams and Knowledge Retrieval: Scaling Service Operations," Manufacturing & Service Operations Management, INFORMS, vol. 21(2), pages 346-360, May.
    12. Belbaly Aissa, Nassim & Gurău, Călin & Psychogios, Alexandros & Somsing, Autcharaporn, 2022. "Transactional memory systems in virtual teams: Communication antecedents and the impact of TMS components on creative processes and outcomes," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    13. Sirkka L. Jarvenpaa & Ann Majchrzak, 2008. "Knowledge Collaboration Among Professionals Protecting National Security: Role of Transactive Memories in Ego-Centered Knowledge Networks," Organization Science, INFORMS, vol. 19(2), pages 260-276, April.
    14. Linda Argote & Manpreet Hora, 2017. "Organizational Learning and Management of Technology," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 579-590, April.
    15. Cao, Xiongfei & Ali, Ahsan, 2018. "Enhancing team creative performance through social media and transactive memory system," International Journal of Information Management, Elsevier, vol. 39(C), pages 69-79.
    16. Ray Reagans & Ella Miron-Spektor & Linda Argote, 2016. "Knowledge Utilization, Coordination, and Team Performance," Organization Science, INFORMS, vol. 27(5), pages 1108-1124, October.
    17. Bojan Obrenovic & Slobodan Obrenovic & Akmal Hudaykulov, 2015. "The value of knowledge sharing: impact of tacit and explicit knowledge sharing on team performance of scientists," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 1(2), pages 33-52, January.
    18. Anita Williams Woolley, 2011. "Playing Offense vs. Defense: The Effects of Team Strategic Orientation on Team Process in Competitive Environments," Organization Science, INFORMS, vol. 22(6), pages 1384-1398, December.
    19. Eunkwang Seo & Hyo Kang & Jaeyong Song, 2020. "Blending talents for innovation: Team composition for cross-border R&D collaboration within multinational corporations," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(5), pages 851-885, July.
    20. Christian, Jessica Siegel & Christian, Michael S. & Pearsall, Matthew J. & Long, Erin C., 2017. "Team adaptation in context: An integrated conceptual model and meta-analytic review," Organizational Behavior and Human Decision Processes, Elsevier, vol. 140(C), pages 62-89.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ororsc:v:22:y:2011:i:5:p:1254-1265. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.