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Team deep-level diversity, relationship conflict, and team members' affective reactions: A cross-level investigation

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  • Tekleab, Amanuel G.
  • Quigley, Narda R.

Abstract

Drawing from recent advances in the study of deep-level diversity in work teams and the similarity–attraction paradigm, this study examines the ways in which diversity in personality characteristics and preference for teamwork among team members influences the relationship between relationship conflict and subsequent team member affective reactions. Using a longitudinal, multilevel sample of 53 teams (260 respondents), results reveal that similarity or homogeneity in agreeableness, conscientiousness, and emotional stability weakens the negative influence of relationship conflict on team member affective reactions, while heterogeneity in extraversion and preference for teamwork also weakens these relationships. A discussion of theoretical and practical implications follows.

Suggested Citation

  • Tekleab, Amanuel G. & Quigley, Narda R., 2014. "Team deep-level diversity, relationship conflict, and team members' affective reactions: A cross-level investigation," Journal of Business Research, Elsevier, vol. 67(3), pages 394-402.
    • Handle: RePEc:eee:jbrese:v:67:y:2014:i:3:p:394-402
    DOI: 10.1016/j.jbusres.2012.12.022
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    References listed on IDEAS

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    3. Vos, F.G.S. & Van der Lelij, R. & Schiele, H. & Praas, N.H.J., 2021. "Mediating the impact of power on supplier satisfaction: Do buyer status and relational conflict matter?," International Journal of Production Economics, Elsevier, vol. 239(C).
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    5. Amélie Thery & Michel Verstraeten, 2018. "Satisfaction and Perception of Conflict in Teams: Understanding their Relationship and the Importance of Interaction Types," Working Papers CEB 18-014, ULB -- Universite Libre de Bruxelles.
    6. Xiong, Chang & Chang, Victor & Scuotto, Veronica & Shi, Yujie & Paoloni, Niccolò, 2021. "The social-psychological approach in understanding knowledge hiding within international R&D teams: An inductive analysis," Journal of Business Research, Elsevier, vol. 128(C), pages 799-811.
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    9. Wenchao Du & Wu Liu & Xitong Guo & Doug Vogel, 2024. "How Team Diversity Influences Online Medical Team Service Performance Through Shared Leadership: An Input-Process-Output Perspective," Group Decision and Negotiation, Springer, vol. 33(1), pages 27-54, February.
    10. Xiao, Yazhen & Zhang, Haisu & Basadur, Timothy M., 2016. "Does information sharing always improve team decision making? An examination of the hidden profile condition in new product development," Journal of Business Research, Elsevier, vol. 69(2), pages 587-595.
    11. Chen, Ming-Huei & Chang, Yu-Yu & Lo, Ya-Hsun, 2015. "Creativity cognitive style, conflict, and career success for creative entrepreneurs," Journal of Business Research, Elsevier, vol. 68(4), pages 906-910.

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