IDEAS home Printed from https://ideas.repec.org/a/wsi/ijimxx/v21y2017i04ns1363919617500347.html
   My bibliography  Save this article

Collaboration Capability In Virtual Teams: Examining The Influence On Diversity And Innovation

Author

Listed:
  • FADI S. BATARSEH

    (Department of Industrial and Systems Engineering, Mississippi State University, Starkville, MS, USA)

  • JOHN M. USHER

    (Department of Industrial and Systems Engineering, Mississippi State University, Starkville, MS, USA)

  • JOSHUA J. DASPIT

    (Department of Management and Information Systems, Mississippi State University, Starkville, MS, USA)

Abstract

Virtual teams are being increasingly utilised in industry given their ability to bring together diverse knowledge and experience from individuals who are not geographically proximal. Having a diversity of knowledge within virtual teams is noted to benefit innovation outcomes; however, leveraging the benefits of diversity (both deep and functional-level) is likely to require a capability to facilitate collaboration among team members. In this study, we empirically validate a measure of collaboration capability (CCAP) and examine its role in enhancing the benefits of diversity on innovation within virtual teams. Using a sample of 375 design and software engineers working in virtual teams from a high-tech firm in Silicon Valley, we find that CCAP significantly moderates the relationship between functional-level diversity and innovation, but no significant influence is found for a similar moderating influence on deep-level diversity and innovation. The implications for the study of virtual teams are discussed and recommendations are offered for organisations using virtual teams.

Suggested Citation

  • Fadi S. Batarseh & John M. Usher & Joshua J. Daspit, 2017. "Collaboration Capability In Virtual Teams: Examining The Influence On Diversity And Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(04), pages 1-29, May.
    • Handle: RePEc:wsi:ijimxx:v:21:y:2017:i:04:n:s1363919617500347
    DOI: 10.1142/S1363919617500347
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S1363919617500347
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S1363919617500347?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tekleab, Amanuel G. & Quigley, Narda R., 2014. "Team deep-level diversity, relationship conflict, and team members' affective reactions: A cross-level investigation," Journal of Business Research, Elsevier, vol. 67(3), pages 394-402.
    2. Anthony Goerzen & Paul W. Beamish, 2005. "The effect of alliance network diversity on multinational enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 26(4), pages 333-354, April.
    3. Yuriy Gorodnichenko & Jan Svejnar & Katherine Terrell, 2010. "Globalization and Innovation in Emerging Markets," American Economic Journal: Macroeconomics, American Economic Association, vol. 2(2), pages 194-226, April.
    4. Dusya Vera & Mary Crossan, 2005. "Improvisation and Innovative Performance in Teams," Organization Science, INFORMS, vol. 16(3), pages 203-224, June.
    5. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    6. Rogbeer, Shalini & Almahendra, Rangga & Ambos, Björn, 2014. "Open-Innovation Effectiveness: When does the Macro Design of Alliance Portfolios Matter?," Journal of International Management, Elsevier, vol. 20(4), pages 464-477.
    7. Piekkari, Rebecca & Tietze, Susanne, 2011. "A world of languages: Implications for international management research and practice," Journal of World Business, Elsevier, vol. 46(3), pages 267-269, July.
    8. Vaccaro, Antonino & Veloso, Francisco & Brusoni, Stefano, 2009. "The impact of virtual technologies on knowledge-based processes: An empirical study," Research Policy, Elsevier, vol. 38(8), pages 1278-1287, October.
    9. van Knippenberg, Daan & van Ginkel, Wendy P. & Homan, Astrid C., 2013. "Diversity mindsets and the performance of diverse teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 121(2), pages 183-193.
    10. Carmel,Erran & Tjia,Paul, 2005. "Offshoring Information Technology," Cambridge Books, Cambridge University Press, number 9780521843553, September.
    11. Kirsimarja Blomqvist & Juha Levy, 2006. "Collaboration capability – a focal concept in knowledge creation and collaborative innovation in networks," International Journal of Management Concepts and Philosophy, Inderscience Enterprises Ltd, vol. 2(1), pages 31-48.
    12. Benn Lawson & Danny Samson, 2001. "Developing Innovation Capability In Organisations: A Dynamic Capabilities Approach," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 5(03), pages 377-400.
    13. Randhir Reghunath Pushpa & Mary Mathew, 2012. "Collaborative Behaviour Of Software Product Development Teams Varying On Product Newness As A Surrogate Measure For Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-19.
    14. Maryam Alavi & Amrit Tiwana, 2002. "Knowledge integration in virtual teams: The potential role of KMS," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 53(12), pages 1029-1037, October.
    15. Helena Forsman, 2009. "Improving Innovation Capabilities Of Small Enterprises: Cluster Strategy As A Tool," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 13(02), pages 221-243.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Pauli Turunen & Esa Hiltunen, 2019. "Empowering Leadership in a University Spin-off Project: A Case Study of Team Building," South Asian Journal of Business and Management Cases, , vol. 8(3), pages 335-349, December.
    2. Elias Kyriazis & Lester W. Johnson & Paul Couchman, 2022. "The Effects of Affective Trust and Suspicion in New Product Development Projects," Businesses, MDPI, vol. 2(3), pages 1-19, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hua Song & Sijie Chen & Anirban Ganguly, 2019. "Innovative Ecosystem In Enhancing Hi-Tech Sme Financing: Mediating Role Of Two Types Of Innovation Capabilities," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 24(02), pages 1-36, April.
    2. Sikandar Ali Qalati & Dragana Ostic & Gu Shuibin & Fan Mingyue, 2022. "A mediated–moderated model for social media adoption and small and medium‐sized enterprise performance in emerging countries," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(3), pages 846-861, April.
    3. Fischer, Denise & Greven, Andrea & Tornow, Mark & Brettel, Malte, 2021. "On the value of effectuation processes for R&D alliances and the moderating role of R&D alliance experience," Journal of Business Research, Elsevier, vol. 135(C), pages 606-619.
    4. Adomako, Samuel & Opoku, Robert A. & Frimpong, Kwabena, 2018. "Entrepreneurs' improvisational behavior and new venture performance: Firm-level and institutional contingencies," Journal of Business Research, Elsevier, vol. 83(C), pages 10-18.
    5. Paul Hughes & Ian R. Hodgkinson & Mathew Hughes & Darwina Arshad, 2018. "Explaining the entrepreneurial orientation–performance relationship in emerging economies: The intermediate roles of absorptive capacity and improvisation," Asia Pacific Journal of Management, Springer, vol. 35(4), pages 1025-1053, December.
    6. Tikas, Gaurav Dilip, 2023. "Team innovation capability: Scale development and validation," Technovation, Elsevier, vol. 126(C).
    7. César Camisón-Zornoza & Beatriz Forés-Julián & Alba Puig-Denia & Sergio Camisón-Haba, 0. "Effects of ownership structure and corporate and family governance on dynamic capabilities in family firms," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-34.
    8. Chen, Jihong & McQueen, Robert J. & Sun, Peter Y.T., 2013. "Knowledge Transfer and Knowledge Building at Offshored Technical Support Centers," Journal of International Management, Elsevier, vol. 19(4), pages 362-376.
    9. Wang, Guangping & Miao, C. Fred, 2015. "Effects of sales force market orientation on creativity, innovation implementation, and sales performance," Journal of Business Research, Elsevier, vol. 68(11), pages 2374-2382.
    10. Zhu, Peiyu & Miao, Xiaoming & Jin, Shumo & Moehler, Robert, 2023. "Transactive memory system, boundary-spanning search and business model innovation: the moderating role of environmental dynamism," Technovation, Elsevier, vol. 128(C).
    11. Nguyen, Tam & Verreynne, Martie-Louise & Steen, John & Torres de Oliveira, Rui, 2023. "Government support versus international knowledge: Investigating innovations from emerging-market small and medium enterprises," Journal of Business Research, Elsevier, vol. 154(C).
    12. MB Sarkar & Preet S. Aulakh & Anoop Madhok, 2009. "Process Capabilities and Value Generation in Alliance Portfolios," Organization Science, INFORMS, vol. 20(3), pages 583-600, June.
    13. César Camisón-Zornoza & Beatriz Forés-Julián & Alba Puig-Denia & Sergio Camisón-Haba, 2020. "Effects of ownership structure and corporate and family governance on dynamic capabilities in family firms," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1393-1426, December.
    14. Valaei, Naser & Rezaei, Sajad & Ismail, Wan Khairuzzaman Wan, 2017. "Examining learning strategies, creativity, and innovation at SMEs using fuzzy set Qualitative Comparative Analysis and PLS path modeling," Journal of Business Research, Elsevier, vol. 70(C), pages 224-233.
    15. Neirotti, Paolo & Pesce, Danilo & Battaglia, Daniele, 2021. "Algorithms for operational decision-making: An absorptive capacity perspective on the process of converting data into relevant knowledge," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    16. Wang, Changfeng & Hu, Qiying, 2020. "Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance," Technovation, Elsevier, vol. 94.
    17. Rangga Almahendra, 2023. "Disentangling Learning Network Dilemma: A Small-World Effect in a Globalized World," Sustainability, MDPI, vol. 15(3), pages 1-15, January.
    18. Arash Rezazadeh & Niloofar Nobari, 2018. "Antecedents and consequences of cooperative entrepreneurship: a conceptual model and empirical investigation," International Entrepreneurship and Management Journal, Springer, vol. 14(2), pages 479-507, June.
    19. Paul A. Pavlou & Omar A. El Sawy, 2010. "The “Third Hand”: IT-Enabled Competitive Advantage in Turbulence Through Improvisational Capabilities," Information Systems Research, INFORMS, vol. 21(3), pages 443-471, September.
    20. Defeng Yang & Wei Jiang & Weihong Zhao, 2019. "Proactive environmental strategy, innovation capability, and stakeholder integration capability: A mediation analysis," Business Strategy and the Environment, Wiley Blackwell, vol. 28(8), pages 1534-1547, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:ijimxx:v:21:y:2017:i:04:n:s1363919617500347. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/ijim/ijim.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.