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Who benefits most? The effects of managerial assistance on high- versus low-performing small businesses

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  • Seo, Joo Hwan
  • Perry, Vanessa G.
  • Tomczyk, David
  • Solomon, George T.

Abstract

This study investigates the relationship between outside managerial assistance and small business performance using a conditional quantile regression approach. The model was tested using a sample of 902 ventures that received managerial or technical assistance from the U.S. Small Business Administration's Entrepreneurial Development Resource Partners. Results show that outside assistance for primary business functions, such as marketing strategy, promotional strategy, financial management and general management, is more effective for firms with lower levels of financial performance. Outside assistance for secondary business functions, such as human resources and obtaining capital, is likely to have a greater impact on firms in the middle- to upper-quantile levels. Based on the results, we propose that managerial outside assistance providers should employ different approaches for firms with lower versus higher levels of financial performance.

Suggested Citation

  • Seo, Joo Hwan & Perry, Vanessa G. & Tomczyk, David & Solomon, George T., 2014. "Who benefits most? The effects of managerial assistance on high- versus low-performing small businesses," Journal of Business Research, Elsevier, vol. 67(1), pages 2845-2852.
  • Handle: RePEc:eee:jbrese:v:67:y:2014:i:1:p:2845-2852
    DOI: 10.1016/j.jbusres.2012.07.003
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    References listed on IDEAS

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    Cited by:

    1. Huarng, Kun-Huang & Yu, Tiffany Hui-Kuang, 2015. "Forecasting ICT development through quantile confidence intervals," Journal of Business Research, Elsevier, vol. 68(11), pages 2295-2298.
    2. repec:kap:sbusec:v:50:y:2018:i:4:d:10.1007_s11187-017-9895-1 is not listed on IDEAS
    3. Paniagua, Jordi & Figueiredo, Erik & Sapena, Juan, 2015. "Quantile regression for the FDI gravity equation," Journal of Business Research, Elsevier, vol. 68(7), pages 1512-1518.
    4. Huarng, Kun-Huang & Yu, Tiffany Hui-Kuang, 2014. "A new quantile regression forecasting model," Journal of Business Research, Elsevier, vol. 67(5), pages 779-784.

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