IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v128y2021icp303-313.html
   My bibliography  Save this article

Antecedents and consequences of knowledge hiding: The moderating role of knowledge hiders and knowledge seekers in organizations

Author

Listed:
  • Chatterjee, Sheshadri
  • Chaudhuri, Ranjan
  • Thrassou, Alkis
  • Vrontis, Demetris

Abstract

Knowledge hiding is an intriguing concept with evident adverse effects on organizations, as it restrains creativity, hampers teamwork and collaboration, and ultimately affects organizational performance. Conversely, organizational knowledge is a critical resource for sustainable growth and marketplace success. However, studies on the predictors and consequences of knowledge hiding in an organization are scant, while the role of knowledge hiders and seekers in this context is largely unexplored. The present research fills this gap by identifying the predictors and analyzing the consequences of knowledge hiding in an organization. The study, strongly rooted in extant theories on the subject, is quantitative. It develops a conceptual model that it subsequently tests through a global survey of employees of multinational companies. The results show that - and how – knowledge hiding negatively impacts organizational performance, with project team performance and individual creativity being the two mediating variables in the verified model developed. The research further contributes to knowledge through prescriptions on how project team performance can be strengthened through collaborative efforts, and elucidations using the LMX theory. The research finally presents scholars with future research avenues, and executives with practicable directions towards industry application.

Suggested Citation

  • Chatterjee, Sheshadri & Chaudhuri, Ranjan & Thrassou, Alkis & Vrontis, Demetris, 2021. "Antecedents and consequences of knowledge hiding: The moderating role of knowledge hiders and knowledge seekers in organizations," Journal of Business Research, Elsevier, vol. 128(C), pages 303-313.
  • Handle: RePEc:eee:jbrese:v:128:y:2021:i:c:p:303-313
    DOI: 10.1016/j.jbusres.2021.02.033
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296321001120
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jbusres.2021.02.033?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Sheshadri Chatterjee & Arpan Kumar Kar & M. P. Gupta, 2018. "Alignment of IT Authority and Citizens of Proposed Smart Cities in India: System Security and Privacy Perspective," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(1), pages 95-107, March.
    2. Chidlow, Agnieszka & Ghauri, Pervez N. & Yeniyurt, Sengun & Cavusgil, S. Tamer, 2015. "Establishing rigor in mail-survey procedures in international business research," Journal of World Business, Elsevier, vol. 50(1), pages 26-35.
    3. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    4. Singh, Sanjay Kumar, 2019. "Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding," Journal of Business Research, Elsevier, vol. 97(C), pages 10-19.
    5. Necmi K. Avkiran & Christian M. Ringle (ed.), 2018. "Partial Least Squares Structural Equation Modeling," International Series in Operations Research and Management Science, Springer, number 978-3-319-71691-6, December.
    6. Durst, Susanne & Hinteregger, Christoph & Zieba, Malgorzata, 2019. "The linkage between knowledge risk management and organizational performance," Journal of Business Research, Elsevier, vol. 105(C), pages 1-10.
    7. Santoro, Gabriele & Vrontis, Demetris & Thrassou, Alkis & Dezi, Luca, 2018. "The Internet of Things: Building a knowledge management system for open innovation and knowledge management capacity," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 347-354.
    8. David Constant & Sara Kiesler & Lee Sproull, 1994. "What's Mine Is Ours, or Is It? A Study of Attitudes about Information Sharing," Information Systems Research, INFORMS, vol. 5(4), pages 400-421, December.
    9. Demetris Vrontis & Alkis Thrassou & Gabriele Santoro & Armando Papa, 2017. "Ambidexterity, external knowledge and performance in knowledge-intensive firms," The Journal of Technology Transfer, Springer, vol. 42(2), pages 374-388, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sheshadri Chatterjee & Ranjan Chaudhuri & Sachin Kamble & Shivam Gupta & Uthayasankar Sivarajah, 2023. "Adoption of Artificial Intelligence and Cutting-Edge Technologies for Production System Sustainability: A Moderator-Mediation Analysis," Information Systems Frontiers, Springer, vol. 25(5), pages 1779-1794, October.
    2. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Examining the role of cross-cultural factors in the international market on customer engagement and purchase intention," Journal of International Management, Elsevier, vol. 28(3).
    3. Jafari-Sadeghi, Vahid & Amoozad Mahdiraji, Hannan & Devalle, Alain & Pellicelli, Anna Claudia, 2022. "Somebody is hiding something: Disentangling interpersonal level drivers and consequences of knowledge hiding in international entrepreneurial firms," Journal of Business Research, Elsevier, vol. 139(C), pages 383-396.
    4. Araz Zirar, 2023. "Can artificial intelligence’s limitations drive innovative work behaviour?," Review of Managerial Science, Springer, vol. 17(6), pages 2005-2034, August.
    5. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Kumar, Ajay & Aránega, Alba Yela & Biswas, Baidyanath, 2023. "Development of an integrative model for electronic vendor relationship management for improving technological innovation, social change and sustainability performance," Technological Forecasting and Social Change, Elsevier, vol. 186(PB).
    6. Batistič, Saša & Poell, Rob F., 2022. "Do HR systems and relational climates affect knowledge hiding? An experiment and two-source multi-level study," Journal of Business Research, Elsevier, vol. 147(C), pages 82-96.
    7. Scuotto, Veronica & Nespoli, Chiara & Tran, Phuong Tra & Cappiello, Giuseppe, 2022. "An alternative way to predict knowledge hiding: The lens of transformational leadership," Journal of Business Research, Elsevier, vol. 140(C), pages 76-84.
    8. Shrivastava, Samir & Pazzaglia, Federica & Sonpar, Karan, 2021. "The role of nature of knowledge and knowledge creating processes in knowledge hiding: Reframing knowledge hiding," Journal of Business Research, Elsevier, vol. 136(C), pages 644-651.
    9. Zutshi, Ambika & Creed, Andrew & Bhattacharya, Ananya & Bavik, Ali & Sohal, Amrik & Bavik, Yuen Lam, 2021. "Demystifying knowledge hiding in academic roles in higher education," Journal of Business Research, Elsevier, vol. 137(C), pages 206-221.
    10. Roksana Binte Rezwan & Yoshi Takahashi, 2021. "The Psychology behind Knowledge Hiding in an Organization," Administrative Sciences, MDPI, vol. 11(2), pages 1-38, May.
    11. Sheshadri Chatterjee & Ranjan Chaudhuri & Demetris Vrontis & Adnane Maalaoui, 2023. "Internationalization of family business and its performance: examining the moderating role of digitalization and international networking capability," Review of Managerial Science, Springer, vol. 17(7), pages 2443-2470, October.
    12. Khelladi, Insaf & Castellano, Sylvaine & Hobeika, Janine & Perano, Mirko & Rutambuka, David, 2022. "Customer knowledge hiding behavior in service multi-sided platforms," Journal of Business Research, Elsevier, vol. 140(C), pages 482-490.
    13. Ranjan Chaudhuri & Sheshadri Chatterjee & Demetris Vrontis & Sumana Chaudhuri, 2022. "Innovation in SMEs, AI Dynamism, and Sustainability: The Current Situation and Way Forward," Sustainability, MDPI, vol. 14(19), pages 1-19, October.
    14. Yanfang Jin & Shun-Chi Yu, 2022. "The Moderating Effect of Cross-Cultural Psychological Adaptation on Knowledge Hiding and Employee Innovation Performance: Evidence from Multinational Corporations," Sustainability, MDPI, vol. 14(24), pages 1-24, December.
    15. El-Kassar, Abdul-Nasser & Dagher, Grace K. & Lythreatis, Sophie & Azakir, Mohamad, 2022. "Antecedents and consequences of knowledge hiding: The roles of HR practices, organizational support for creativity, creativity, innovative work behavior, and task performance," Journal of Business Research, Elsevier, vol. 140(C), pages 1-10.
    16. Strobl, Andreas & Bauer, Florian & Degischer, Daniel, 2022. "Contextualizing deliberate learning from acquisitions: The role of organizational and target contexts," Journal of Business Research, Elsevier, vol. 139(C), pages 194-207.
    17. Tan, Chunping & Zhang, Jiayan & Zhang, Yuqi, 2022. "The mechanism of team-member exchange on knowledge hiding under the background of “Guanxi”," Journal of Business Research, Elsevier, vol. 148(C), pages 304-314.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Managing knowledge in Indian Organizations: An empirical investigation to examine the moderating role of jugaad," Journal of Business Research, Elsevier, vol. 141(C), pages 26-39.
    2. Pandey, Jatin & Gupta, Manish & Behl, Abhishek & Pereira, Vijay & Budhwar, Pawan & Varma, Arup & Hassan, Yusuf & Kukreja, Priyam, 2021. "Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding," Journal of Business Research, Elsevier, vol. 135(C), pages 787-799.
    3. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris & Thrassou, Alkis & Ghosh, Soumya Kanti, 2021. "Adoption of artificial intelligence-integrated CRM systems in agile organizations in India," Technological Forecasting and Social Change, Elsevier, vol. 168(C).
    4. Crespo, Cátia Fernandes & Crespo, Nuno Fernandes & Curado, Carla, 2022. "The effects of subsidiary’s leadership and entrepreneurship on international marketing knowledge transfer and new product development," International Business Review, Elsevier, vol. 31(2).
    5. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris & Piccolo, Rossana, 2021. "Enterprise social network for knowledge sharing in MNCs: Examining the role of knowledge contributors and knowledge seekers for cross-country collaboration," Journal of International Management, Elsevier, vol. 27(1).
    6. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2023. "Masstige marketing: An empirical study of consumer perception and product attributes with moderating role of status, emotion, and pride," Journal of Business Research, Elsevier, vol. 155(PA).
    7. Leonidou, Erasmia & Christofi, Michael & Vrontis, Demetris & Thrassou, Alkis, 2020. "An integrative framework of stakeholder engagement for innovation management and entrepreneurship development," Journal of Business Research, Elsevier, vol. 119(C), pages 245-258.
    8. Santoro, Gabriele & Bresciani, Stefano & Papa, Armando, 2020. "Collaborative modes with Cultural and Creative Industries and innovation performance: The moderating role of heterogeneous sources of knowledge and absorptive capacity," Technovation, Elsevier, vol. 92.
    9. Maria Vittoria Franceschelli & Gabriele Santoro & Elisa Giacosa & Roberto Quaglia, 2019. "Assessing the determinants of performance in the recycling business: Evidence from the Italian context," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(5), pages 1086-1099, September.
    10. Forliano, Canio & Ferraris, Alberto & Bivona, Enzo & Couturier, Jerome, 2022. "Pouring new wine into old bottles: A dynamic perspective of the interplay among environmental dynamism, capabilities development, and performance," Journal of Business Research, Elsevier, vol. 142(C), pages 448-463.
    11. Seckyoung Loretta Kim & Soojung Han & Seung Yeon Son & Seokhwa Yun, 2017. "Exchange ideology in supervisor-subordinate dyads, LMX, and knowledge sharing: A social exchange perspective," Asia Pacific Journal of Management, Springer, vol. 34(1), pages 147-172, March.
    12. Mazzucchelli, Alice & Chierici, Roberto & Abbate, Tindara & Fontana, Stefano, 2019. "Exploring the microfoundations of innovation capabilities. Evidence from a cross-border R&D partnership," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 242-252.
    13. Battisti, Enrico & Alfiero, Simona & Quaglia, Roberto & Yahiaoui, Dorra, 2022. "Financial performance and global start-ups: the impact of knowledge management practices," Journal of International Management, Elsevier, vol. 28(4).
    14. Sasmita Palo & Linu Charles, 2015. "Investigating Factors Affecting Knowledge Sharing Intention of Salespeople," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 40(3-4), pages 302-324, August.
    15. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Thrassou, Alkis & Vrontis, Demetris, 2022. "Social network games (SNGs) addiction: Psychological dimensions and impacts on life quality and society," Technological Forecasting and Social Change, Elsevier, vol. 177(C).
    16. Shrivastava, Samir & Pazzaglia, Federica & Sonpar, Karan, 2021. "The role of nature of knowledge and knowledge creating processes in knowledge hiding: Reframing knowledge hiding," Journal of Business Research, Elsevier, vol. 136(C), pages 644-651.
    17. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Mariani, Marcello & Fosso Wamba, Samuel, 2023. "Examining the role of intellectual capital on knowledge sharing in digital platform-based MNEs and its impact on firm performance," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    18. Pedersen, Mogens Kühn & Larsen, Michael Holm, 2000. "Distributed Knowledge Management Based on Product State Models – The Case of Decision Support in Health Care Administration," Working Papers 2000-12, Copenhagen Business School, Department of Informatics.
    19. Hadjielias, Elias & Christofi, Michael & Tarba, Shlomo, 2021. "Knowledge hiding and knowledge sharing in small family farms: A stewardship view," Journal of Business Research, Elsevier, vol. 137(C), pages 279-292.
    20. Noemi Sinkovics & Jihye Kim & Rudolf R. Sinkovics, 2022. "Business-Civil Society Collaborations in South Korea: A Multi-Stage Pattern Matching Study," Management International Review, Springer, vol. 62(4), pages 471-516, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:128:y:2021:i:c:p:303-313. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.