IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v90y2021ics0969699720305433.html
   My bibliography  Save this article

Efficiency drivers of international airports: A worldwide benchmarking study

Author

Listed:
  • Pacagnella, Antônio Carlos
  • Hollaender, Paulo Sodre
  • Mazzanati, Giovanni Vitale
  • Bortoletto, Wagner Wilson

Abstract

The main purpose of these work was to identify operational efficiency drivers of international airports. In order to achieve this, a two-step quantitative-qualitative research approach was conducted. In the first step, a two-stage DEA model was used, and it was possible to identify, within a sample of the 60 biggest airports from the six Airport Council International (ACI) regions, the most efficient airports of the world: Beijing International Airport, Heathrow International Airport, Dubai International Airport, and Hartsfield-Jackson Atlanta International Airport. In the second step of the research, four airports were selected in order to search for the efficiency drivers. In this context, Heathrow International Airport was considered to be a benchmark and presented most of the identified efficiency drivers (27 of 31). Standing out were Just-in-Time (JIT) and Total Quality Management (TQM) principles and also Passenger boarding optimization, besides the presence of almost all of the most relevant efficiency drivers, according to airport managers.

Suggested Citation

  • Pacagnella, Antônio Carlos & Hollaender, Paulo Sodre & Mazzanati, Giovanni Vitale & Bortoletto, Wagner Wilson, 2021. "Efficiency drivers of international airports: A worldwide benchmarking study," Journal of Air Transport Management, Elsevier, vol. 90(C).
  • Handle: RePEc:eee:jaitra:v:90:y:2021:i:c:s0969699720305433
    DOI: 10.1016/j.jairtraman.2020.101960
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699720305433
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jairtraman.2020.101960?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Huynh, Triet Minh & Kim, Gyuseung & Ha, Hun-Koo, 2020. "Comparative analysis of efficiency for major Southeast Asia airports: A two-stage approach," Journal of Air Transport Management, Elsevier, vol. 89(C).
    2. Jiang, Yonglei & Liao, Feixiong & Xu, Qi & Yang, Zhongzhen, 2019. "Identification of technology spillover among airport alliance from the perspective of efficiency evaluation: The case of China," Transport Policy, Elsevier, vol. 80(C), pages 49-58.
    3. Curi, Claudia & Gitto, Simone & Mancuso, Paolo, 2010. "The Italian airport industry in transition: a performance analysis," Journal of Air Transport Management, Elsevier, vol. 16(4), pages 218-221.
    4. Ferreira, Diogo Cunha & Marques, Rui Cunha & Pedro, Maria Isabel, 2016. "Comparing efficiency of holding business model and individual management model of airports," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 168-183.
    5. Lai, Po‐Lin & Potter, Andrew & Beynon, Malcolm & Beresford, Anthony, 2015. "Evaluating the efficiency performance of airports using an integrated AHP/DEA-AR technique," Transport Policy, Elsevier, vol. 42(C), pages 75-85.
    6. Lin, L.C. & Hong, C.H., 2006. "Operational performance evaluation of international major airports: An application of data envelopment analysis," Journal of Air Transport Management, Elsevier, vol. 12(6), pages 342-351.
    7. Baltazar, Maria Emília & Rosa, Tiago & Silva, Jorge, 2018. "Global decision support for airport performance and efficiency assessment," Journal of Air Transport Management, Elsevier, vol. 71(C), pages 220-242.
    8. Yoshida, Yuichiro & Fujimoto, Hiroyoshi, 2004. "Japanese-airport benchmarking with the DEA and endogenous-weight TFP methods: testing the criticism of overinvestment in Japanese regional airports," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 40(6), pages 533-546, November.
    9. Kan Tsui, Wai Hong & Balli, Hatice Ozer & Gilbey, Andrew & Gow, Hamish, 2014. "Operational efficiency of Asia–Pacific airports," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 16-24.
    10. Wessel, Jan, 2019. "Evaluating the transport-mode-specific trade effects of different transport infrastructure types," Transport Policy, Elsevier, vol. 78(C), pages 42-57.
    11. Wang, Kung-Jeng & Hong, Wan-Chung, 2011. "Competitive advantage analysis and strategy formulation of airport city development--The case of Taiwan," Transport Policy, Elsevier, vol. 18(1), pages 276-288, January.
    12. Wanke, Peter F., 2013. "Physical infrastructure and flight consolidation efficiency drivers in Brazilian airports: A two-stage network-DEA approach," Journal of Air Transport Management, Elsevier, vol. 31(C), pages 1-5.
    13. Chris K. Zane & Pedro M. Reyes, 2010. "Airlines’ plight: where has all the luggage gone?," Management Research Review, Emerald Group Publishing, vol. 33(7), pages 767-782, June.
    14. Amorim da Cunha, Duarte & Macário, Rosário & Reis, Vasco, 2017. "Keeping cargo security costs down: A risk-based approach to air cargo airport security in small and medium airports," Journal of Air Transport Management, Elsevier, vol. 61(C), pages 115-122.
    15. Fung, Michael Ka Yiu & Wan, Ken Kai Hong & Hui, Yer Van & Law, Japhet Sebastian, 2008. "Productivity changes in Chinese airports 1995-2004," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 44(3), pages 521-542, May.
    16. Lu, Jin-Long & Chou, Hung-Yen & Ling, Pei-Chuan, 2009. "Investigating passengers' intentions to use technology-based self check-in services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(2), pages 345-356, March.
    17. Anna Bottasso & Maurizio Conti & Claudio Piga, 2013. "Low-cost carriers and airports' performance: empirical evidence from a panel of UK airports," Industrial and Corporate Change, Oxford University Press, vol. 22(3), pages 745-769, June.
    18. Burak Keskin & Can Deniz Köksal, 2019. "A hybrid AHP/DEA-AR model for measuring and comparing the efficiency of airports," International Journal of Productivity and Performance Management, Emerald Group Publishing, vol. 68(3), pages 524-541, March.
    19. Du, Jia Yan & Brunner, Jens O. & Kolisch, Rainer, 2014. "Planning towing processes at airports more efficiently," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 70(C), pages 293-304.
    20. Olfat, Laya & Amiri, Maghsoud & Bamdad Soufi, Jahanyar & Pishdar, Mahsa, 2016. "A dynamic network efficiency measurement of airports performance considering sustainable development concept: A fuzzy dynamic network-DEA approach," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 272-290.
    21. Samà, Marcella & D’Ariano, Andrea & Pacciarelli, Dario, 2013. "Rolling horizon approach for aircraft scheduling in the terminal control area of busy airports," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 60(C), pages 140-155.
    22. Zhang, Baocheng & Wang, Jianzhong & Liu, Changyou & Zhao, Yifei, 2012. "Evaluating the technical efficiency of Chinese airport airside activities," Journal of Air Transport Management, Elsevier, vol. 20(C), pages 23-27.
    23. Wu, Cheng-Lung & Lee, Andy, 2014. "The impact of airline alliance terminal co-location on airport operations and terminal development," Journal of Air Transport Management, Elsevier, vol. 36(C), pages 69-77.
    24. R. D. Banker & A. Charnes & W. W. Cooper, 1984. "Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis," Management Science, INFORMS, vol. 30(9), pages 1078-1092, September.
    25. de Barros, Alexandre G. & Somasundaraswaran, A.K. & Wirasinghe, S.C., 2007. "Evaluation of level of service for transfer passengers at airports," Journal of Air Transport Management, Elsevier, vol. 13(5), pages 293-298.
    26. Ahn, Young-Hyo & Min, Hokey, 2014. "Evaluating the multi-period operating efficiency of international airports using data envelopment analysis and the Malmquist productivity index," Journal of Air Transport Management, Elsevier, vol. 39(C), pages 12-22.
    27. KIyIldI, R. Koray & Karasahin, M., 2008. "The capacity analysis of the check-in unit of Antalya Airport using the fuzzy logic method," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(4), pages 610-619, May.
    28. Vanessa Liebert & Hans-Martin Niemeier, 2013. "A Survey of Empirical Research on the Productivity and Efficiency Measurement of Airports," Journal of Transport Economics and Policy, University of Bath, vol. 47(2), pages 157-189, May.
    29. Hidalgo-Gallego, Soraya & Mateo-Mantecón, Ingrid, 2019. "Effect of concentration in airline market on Spanish airport technical efficiency," Journal of Air Transport Management, Elsevier, vol. 76(C), pages 56-66.
    30. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    31. Vincenzo Fasone & Sandra Zapata-Aguirre, 2016. "Measuring business performance in the airport context: a critical review of literature," International Journal of Productivity and Performance Management, Emerald Group Publishing, vol. 65(8), pages 1137-1158, November.
    32. Zou, Bo & Elke, Matthew & Hansen, Mark & Kafle, Nabin, 2014. "Evaluating air carrier fuel efficiency in the US airline industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 59(C), pages 306-330.
    33. Mayer, Robert, 2016. "Airport classification based on cargo characteristics," Journal of Transport Geography, Elsevier, vol. 54(C), pages 53-65.
    34. Chaouk, Mohammed & Pagliari, Dr Romano & Moxon, Richard, 2020. "The impact of national macro-environment exogenous variables on airport efficiency," Journal of Air Transport Management, Elsevier, vol. 82(C).
    35. Fernandes, Elton & Pacheco, R. R., 2002. "Efficient use of airport capacity," Transportation Research Part A: Policy and Practice, Elsevier, vol. 36(3), pages 225-238, March.
    36. Gillen, David & Jacquillat, Alexandre & Odoni, Amedeo R., 2016. "Airport demand management: The operations research and economics perspectives and potential synergies," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 495-513.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Güner, Samet & İbrahim Cebeci, Halil, 2021. "Multi-period efficiency analysis of major European and Asian airports under fixed proportion technologies," Transport Policy, Elsevier, vol. 107(C), pages 24-42.
    2. Ripoll-Zarraga, Ane Elixabete & Huderek-Glapska, Sonia, 2021. "Airports’ managerial human capital, ownership, and efficiency," Journal of Air Transport Management, Elsevier, vol. 92(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Güner, Samet & İbrahim Cebeci, Halil, 2021. "Multi-period efficiency analysis of major European and Asian airports under fixed proportion technologies," Transport Policy, Elsevier, vol. 107(C), pages 24-42.
    2. Gutiérrez, Ester & Lozano, Sebastián, 2016. "Efficiency assessment and output maximization possibilities of European small and medium sized airports," Research in Transportation Economics, Elsevier, vol. 56(C), pages 3-14.
    3. Güner, Samet & Cebeci, Halil İbrahim, 2021. "Output targeting and capacity utilization for a new-built airport: Analysis for the new airport in Istanbul," Socio-Economic Planning Sciences, Elsevier, vol. 76(C).
    4. Huynh, Triet Minh & Kim, Gyuseung & Ha, Hun-Koo, 2020. "Comparative analysis of efficiency for major Southeast Asia airports: A two-stage approach," Journal of Air Transport Management, Elsevier, vol. 89(C).
    5. Güner, Samet & Cebeci, Halil İbrahim & Antunes, Jorge Junio Moreira & Wanke, Peter F., 2021. "Sustainable efficiency drivers in Eurasian airports: Fuzzy NDEA approach based on Shannon's entropy," Journal of Air Transport Management, Elsevier, vol. 92(C).
    6. Chaouk, Mohammed & Pagliari, Dr Romano & Moxon, Richard, 2020. "The impact of national macro-environment exogenous variables on airport efficiency," Journal of Air Transport Management, Elsevier, vol. 82(C).
    7. Wang, Zhanwei & Song, Woon-Kyung, 2020. "Sustainable airport development with performance evaluation forecasts: A case study of 12 Asian airports," Journal of Air Transport Management, Elsevier, vol. 89(C).
    8. Fragoudaki, Alexandra & Giokas, Dimitrios, 2020. "Airport efficiency in the dawn of privatization: The case of Greece," Journal of Air Transport Management, Elsevier, vol. 86(C).
    9. Fabio Carlucci & Andrea Cirà & Paolo Coccorese, 2018. "Measuring and Explaining Airport Efficiency and Sustainability: Evidence from Italy," Sustainability, MDPI, Open Access Journal, vol. 10(2), pages 1-17, February.
    10. Liu, Dan, 2016. "Measuring aeronautical service efficiency and commercial service efficiency of East Asia airport companies: An application of Network Data Envelopment Analysis," Journal of Air Transport Management, Elsevier, vol. 52(C), pages 11-22.
    11. Kan Tsui, Wai Hong & Balli, Hatice Ozer & Gilbey, Andrew & Gow, Hamish, 2014. "Operational efficiency of Asia–Pacific airports," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 16-24.
    12. Fragoudaki, Alexandra & Giokas, Dimitriοs & Glyptou, Kyriaki, 2016. "Efficiency and productivity changes in Greek airports during the crisis years 2010–2014," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 306-315.
    13. Örkcü, H. Hasan & Balıkçı, Cemal & Dogan, Mustafa Isa & Genç, Aşır, 2016. "An evaluation of the operational efficiency of turkish airports using data envelopment analysis and the Malmquist productivity index: 2009–2014 case," Transport Policy, Elsevier, vol. 48(C), pages 92-104.
    14. D’Alfonso, Tiziana & Daraio, Cinzia & Nastasi, Alberto, 2015. "Competition and efficiency in the Italian airport system: new insights from a conditional nonparametric frontier analysis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 80(C), pages 20-38.
    15. Augustyniak, Wojciech & López-Torres, Laura & Kalinowski, Sławomir, 2015. "Performance of Polish regional airports after accessing the European Union: Does liberalisation impact on airports' efficiency?," Journal of Air Transport Management, Elsevier, vol. 43(C), pages 11-19.
    16. Jiang, Yonglei & Liao, Feixiong & Xu, Qi & Yang, Zhongzhen, 2019. "Identification of technology spillover among airport alliance from the perspective of efficiency evaluation: The case of China," Transport Policy, Elsevier, vol. 80(C), pages 49-58.
    17. Paraschi, Elen Paraskevi & Georgopoulos, Antonios & Papatheodorou, Andreas, 2020. "Abiotic determinants of airport performance: Insights from a global survey," Transport Policy, Elsevier, vol. 85(C), pages 33-53.
    18. Abbott, Malcolm, 2015. "Reform and efficiency of New Zealand's airports," Utilities Policy, Elsevier, vol. 36(C), pages 1-9.
    19. Myung Je Lee & Changhee Kim, 2018. "A network DEA aeronautical and non-aeronautical production model: an application to South Korea airports," Journal of Economic Structures, Springer;Pan-Pacific Association of Input-Output Studies (PAPAIOS), vol. 7(1), pages 1-12, December.
    20. Ahn, Young-Hyo & Min, Hokey, 2014. "Evaluating the multi-period operating efficiency of international airports using data envelopment analysis and the Malmquist productivity index," Journal of Air Transport Management, Elsevier, vol. 39(C), pages 12-22.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:90:y:2021:i:c:s0969699720305433. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: . General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.