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Linking perceived organizational support with employee work outcomes in a Chinese context: Organizational identification as a mediator


  • Shen, Yimo
  • Jackson, Todd
  • Ding, Cody
  • Yuan, Denghua
  • Zhao, Lei
  • Dou, Yunlai
  • Zhang, Qinglin


Perceived organizational support (POS) is viewed as an important explanatory framework for understanding the relationship between employees and the workplace, and is regarded by some researchers as central in understanding job-related attitudes and behaviors of employees. However, less research has taken into account the role of organizational identification, which reflects how individuals define the self with respect to their organization, as a potential influence on such relationships. Drawing on a cross-organizational sample of 238 subordinate-supervisor dyads from the People’s Republic of China, we examined whether organizational identification mediates the effect of perceived organizational support (POS) on work outcomes including turnover intentions, work performance, and organizational citizenship behavior (OCB). Results from the current study showed that organizational identification fully mediates the relation of POS to OCB-directed to individuals, and partially mediates relations between POS and other work outcomes (turnover intention, work performance, OCB-directed to organization). Implications for management theory and practice are discussed.

Suggested Citation

  • Shen, Yimo & Jackson, Todd & Ding, Cody & Yuan, Denghua & Zhao, Lei & Dou, Yunlai & Zhang, Qinglin, 2014. "Linking perceived organizational support with employee work outcomes in a Chinese context: Organizational identification as a mediator," European Management Journal, Elsevier, vol. 32(3), pages 406-412.
  • Handle: RePEc:eee:eurman:v:32:y:2014:i:3:p:406-412
    DOI: 10.1016/j.emj.2013.08.004

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    References listed on IDEAS

    1. Tyler, Tom R. & Blader, Steven L., 2002. "Autonomous vs. comparative status: Must we be better than others to feel good about ourselves?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 813-838, September.
    2. Riggle, Robert J. & Edmondson, Diane R. & Hansen, John D., 2009. "A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research," Journal of Business Research, Elsevier, vol. 62(10), pages 1027-1030, October.
    3. van Knippenberg, D.L. & van Dick, R. & Tavares, S., 2005. "Social Identity and Social Exchange: Identification, Support, and Withdrawal from the Job," ERIM Report Series Research in Management ERS-2005-093-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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    Cited by:

    1. Agarwal, Upasna A. & Gupta, Vishal, 2015. "Examination of a Moderated-Mediation Model Linking Perceived Organizational Support, Affective Commitment, Organizational Citizenship Behavior and Work Engagement: A Study of Nurses in the Indian Cont," IIMA Working Papers WP2015-03-05, Indian Institute of Management Ahmedabad, Research and Publication Department.
    2. Manish Kumar & Hemang Jauhari, 2015. "Satisfaction Of Learning, Performance, And Relatedness Needs At Work And Employees' Organizational Identification," Working papers 166, Indian Institute of Management Kozhikode.


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