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Digital transformation and electronic performance: exploring the relationship between fairness perception, organizational identification, and individual performance

Author

Listed:
  • Shuaib Ahmed Soomro

    (Sukkur IBA University
    CERGAM, IAE, Aix-Marseille University)

  • Faisal Qamar

    (Sukkur IBA University)

  • Slim Hadoussa

    (Brest Business School France)

  • Yasir Mansoor Kundi

    (Institute of Business Administration (IBA))

Abstract

This study utilizes organizational justice theory to investigate the relationship between electronic performance monitoring (EPM) and employee performance through serial mediation of employee perceptions of fairness and organizational identification. We collected data from 181 employees working in 11 organizations. To test the hypothesized model, a 2-1-1-1 multilevel mediation model was used. Results indicate a positive link between EPM and individual performance, mediated by employees’ perceptions of fairness and organizational identification. These findings have significant implications for organizational practitioners. Practitioners should ensure fairness in the performance monitoring processes, which in turn would foster employees’ organizational identification, thereby enhancing their work performance. This study is distinctive for its application of a 2-1-1-1 multilevel mediation analysis to HRM research, offering new insights into organizational studies from an integrated and multilevel perspective. Furthermore, it contributes to the literature by elucidating the “black box” between EPM and employee work outcomes.

Suggested Citation

  • Shuaib Ahmed Soomro & Faisal Qamar & Slim Hadoussa & Yasir Mansoor Kundi, 2025. "Digital transformation and electronic performance: exploring the relationship between fairness perception, organizational identification, and individual performance," Review of Managerial Science, Springer, vol. 19(5), pages 1297-1316, May.
    • Handle: RePEc:spr:rvmgts:v:19:y:2025:i:5:d:10.1007_s11846-024-00792-8
    DOI: 10.1007/s11846-024-00792-8
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    References listed on IDEAS

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