IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i10p5611-d556571.html
   My bibliography  Save this article

Achieving Organizational Social Sustainability through Electronic Performance Appraisal Systems: The Moderating Influence of Transformational Leadership

Author

Listed:
  • Zia Ullah

    (Leads Business School, Lahore Leads University, Lahore 54000, Pakistan)

  • Susana Álvarez-Otero

    (Department of Business Administration, Faculty of Economics and Business, University of Oviedo, 33003 Oviedo, Spain)

  • Mohammed Ali Bait Ali Sulaiman

    (Department of Marketing and Entrepreneurship, Dhofar University, Salalah 211, Oman)

  • Muhammad Safdar Sial

    (Department of Management Sciences, COMSATS University Islamabad (CUI), Islamabad 44000, Pakistan)

  • Naveed Ahmad

    (Faculty of Management Studies, University of Central Punjab, Lahore 54000, Pakistan)

  • Miklas Scholz

    (Division of Water Resources Engineering, Department of Building and Environmental Technology, Faculty of Engineering, Lund University, P.O. Box 118, 221 00 Lund, Sweden
    Department of Civil Engineering Science, School of Civil Engineering and the Built Environment, University of Johannesburg, Kingsway Campus, Aukland Park 2006, Johannesburg P.O. Box 524, South Africa
    Department of Town Planning, Engineering Networks and Systems, South Ural State University (National Research University), 76, Lenin Prospekt, 454080 Chelyabinsk, Russia)

  • Khaoula Omhand

    (Business School, University of Wolverhampton, Wolverhampton WV1 1RN, UK)

Abstract

Organizational sustainability is the reality which is considered essential for the success of all kind of organizations. Researchers and academicians struggle to conceptualize this phenomenon while practitioners endeavor to achieve it on the ground. Much has been done in resource-affluent countries of the world, whereas in the least developed countries, social sustainability is now becoming a new normal. The purpose of this research was to understand the social perspective of organizational sustainability and the roles of electronic performance appraisal and transformational leadership in shaping it. Data were collected from the healthcare sector through the administration of close-ended questionnaires to a randomly selected sample; 320 out of 400 questionnaires with an acceptable degree of accuracy were selected for statistical treatment. Inferential statistics were applied using structural equation modeling (SEM). Results confirmed the existence of definite contributions of the electronic performance appraisal system and transformational leadership towards organizational sustainability. However, our findings surprisingly ruled out the moderating role of transformational leadership on the cause and effect relationship between electronic performance appraisal and organizational social sustainability. In the face of a scarcity of related literature in the given context and due to the partial novelty of the model, the findings of this study add significantly to the existing bank of literature in the field. It will also be handy for the guidance of practitioners who are engaged in sustainability management.

Suggested Citation

  • Zia Ullah & Susana Álvarez-Otero & Mohammed Ali Bait Ali Sulaiman & Muhammad Safdar Sial & Naveed Ahmad & Miklas Scholz & Khaoula Omhand, 2021. "Achieving Organizational Social Sustainability through Electronic Performance Appraisal Systems: The Moderating Influence of Transformational Leadership," Sustainability, MDPI, vol. 13(10), pages 1-14, May.
  • Handle: RePEc:gam:jsusta:v:13:y:2021:i:10:p:5611-:d:556571
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/10/5611/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/13/10/5611/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Stephany I Pasaribu & Frank Vanclay & Yongjun Zhao, 2020. "Challenges to Implementing Socially-Sustainable Community Development in Oil Palm and Forestry Operations in Indonesia," Land, MDPI, vol. 9(3), pages 1-19, February.
    2. Naveed Ahmad & Asif Mahmood & Antonio Ariza-Montes & Heesup Han & Felipe Hernández-Perlines & Luis Araya-Castillo & Miklas Scholz, 2021. "Sustainable Businesses Speak to the Heart of Consumers: Looking at Sustainability with a Marketing Lens to Reap Banking Consumers’ Loyalty," Sustainability, MDPI, vol. 13(7), pages 1-16, March.
    3. Ana Gálvez & Francisco Tirado & M. Jesús Martínez, 2020. "Work–Life Balance, Organizations and Social Sustainability: Analyzing Female Telework in Spain," Sustainability, MDPI, vol. 12(9), pages 1-21, April.
    4. Sarstedt, Marko & Ringle, Christian M. & Smith, Donna & Reams, Russell & Hair, Joseph F., 2014. "Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers," Journal of Family Business Strategy, Elsevier, vol. 5(1), pages 105-115.
    5. Chrisna Du Plessis, 2007. "A strategic framework for sustainable construction in developing countries," Construction Management and Economics, Taylor & Francis Journals, vol. 25(1), pages 67-76.
    6. Ma-Lin Song & Ron Fisher & Jian-Lin Wang & Lian-Biao Cui, 2018. "Environmental performance evaluation with big data: theories and methods," Annals of Operations Research, Springer, vol. 270(1), pages 459-472, November.
    7. Efrat Eizenberg & Yosef Jabareen, 2017. "Social Sustainability: A New Conceptual Framework," Sustainability, MDPI, vol. 9(1), pages 1-16, January.
    8. Sarstedt, Marko & Hair, Joseph F. & Cheah, Jun-Hwa & Becker, Jan-Michael & Ringle, Christian M., 2019. "How to specify, estimate, and validate higher-order constructs in PLS-SEM," Australasian marketing journal, Elsevier, vol. 27(3), pages 197-211.
    9. Xiaoyan Su & Yating Liu & Nancy Hanson-Rasmussen, 2017. "Voice Behavior, Supervisor Attribution and Employee Performance Appraisal," Sustainability, MDPI, vol. 9(10), pages 1-14, October.
    10. ManMohan S. Sodhi & Christopher S. Tang, 2018. "Corporate social sustainability in supply chains: a thematic analysis of the literature," International Journal of Production Research, Taylor & Francis Journals, vol. 56(1-2), pages 882-901, January.
    11. Zia Ullah & Naveed Ahmad & Miklas Scholz & Bilal Ahmed & Ilyas Ahmad & Muhammad Usman, 2021. "Perceived Accuracy of Electronic Performance Appraisal Systems: The Case of a Non-for-Profit Organization from an Emerging Economy," Sustainability, MDPI, vol. 13(4), pages 1-16, February.
    12. Elena Giovannoni & Giacomo Fabietti, 2013. "What Is Sustainability? A Review of the Concept and Its Applications," Springer Books, in: Cristiano Busco & Mark L. Frigo & Angelo Riccaboni & Paolo Quattrone (ed.), Integrated Reporting, edition 127, chapter 2, pages 21-40, Springer.
    13. Vinit Parida & David Sjödin & Wiebke Reim, 2019. "Reviewing Literature on Digitalization, Business Model Innovation, and Sustainable Industry: Past Achievements and Future Promises," Sustainability, MDPI, vol. 11(2), pages 1-18, January.
    14. von Zedtwitz, Maximilian & Gassmann, Oliver, 2002. "Market versus technology drive in R&D internationalization: four different patterns of managing research and development," Research Policy, Elsevier, vol. 31(4), pages 569-588, May.
    15. Itai Beeri & Rachel Dayan & Eran Vigoda-Gadot & Simcha Werner, 2013. "Advancing Ethics in Public Organizations: The Impact of an Ethics Program on Employees’ Perceptions and Behaviors in a Regional Council," Journal of Business Ethics, Springer, vol. 112(1), pages 59-78, January.
    16. Naveed Ahmad & Asif Mahmood & Heesup Han & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Mohi ud Din & Ghazanfar Iqbal Khan & Zia Ullah, 2021. "Sustainability as a “New Normal” for Modern Businesses: Are SMEs of Pakistan Ready to Adopt It?," Sustainability, MDPI, vol. 13(4), pages 1-17, February.
    17. Beate Littig & Erich Griessler, 2005. "Social sustainability: a catchword between political pragmatism and social theory," International Journal of Sustainable Development, Inderscience Enterprises Ltd, vol. 8(1/2), pages 65-79.
    18. Aymen Sajjad & Wahab Shahbaz, 2020. "Mindfulness and Social Sustainability: An Integrative Review," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 150(1), pages 73-94, July.
    19. Lee, Corrinne Mei Jyin & Che-Ha, Norbani & Syed Alwi, Sharifah Faridah, 2021. "Service customer orientation and social sustainability: The case of small medium enterprises," Journal of Business Research, Elsevier, vol. 122(C), pages 751-760.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Esra AlDhaen, 2022. "Micro-Level CSR as a New Organizational Value for Social Sustainability Formation: A Study of Healthcare Sector in GCC Region," Sustainability, MDPI, vol. 14(19), pages 1-17, September.
    2. Marina Mondo & Gianfranco Cicotto & Jessica Pileri & Ester Cois & Silvia De Simone, 2023. "Promote Well-Being and Innovation in Sustainable Organizations: The Role of Job Crafting as Mediator," Sustainability, MDPI, vol. 15(11), pages 1-21, May.
    3. Hokyeom Kim & Injun Choi & Jitaek Lim & Sanghyun Sung, 2022. "Business Process-Organizational Structure (BP-OS) Performance Measurement Model and Problem-Solving Guidelines for Efficient Organizational Management in an Ontact Work Environment," Sustainability, MDPI, vol. 14(21), pages 1-22, November.
    4. Anna Lewandowska & Zia Ullah & Fatima Saleh AlDhaen & Esra AlDhaen & Alina Yakymchuk, 2023. "Enhancing Organizational Social Sustainability: Exploring the Effect of Sustainable Leadership and the Moderating Role of Micro-Level CSR," Sustainability, MDPI, vol. 15(15), pages 1-16, August.
    5. Mahmut Kılıç & Orhan Uludağ, 2021. "The Effects of Transformational Leadership on Organizational Performance: Testing the Mediating Effects of Knowledge Management," Sustainability, MDPI, vol. 13(14), pages 1-27, July.
    6. Mingle Zhou & Yu Wang & Hui Jiang & Min Li & Gang Li, 2023. "How Leadership Influences Open Government Data (OGD)-Driven Innovation: The Mediating Role of Organizational Commitment," Sustainability, MDPI, vol. 15(2), pages 1-18, January.
    7. Grażyna Bartkowiak & Agnieszka Krugiełka & Paulina Kostrzewa-Demczuk & Ryszard Dachowski & Katarzyna Gałek-Bracha, 2022. "Experiencing Stress among Different Professional Groups in the Context of Their Age," IJERPH, MDPI, vol. 19(2), pages 1-15, January.
    8. Baolong Yuan & Jingyu Li, 2022. "Understanding the Impact of Environmentally Specific Servant Leadership on Employees’ Pro-Environmental Behaviors in the Workplace: Based on the Proactive Motivation Model," IJERPH, MDPI, vol. 20(1), pages 1-26, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zia Ullah & Mohammed Ali Bait Ali Sulaiman & Syed Babar Ali & Naveed Ahmad & Miklas Scholz & Heesup Han, 2021. "The Effect of Work Safety on Organizational Social Sustainability Improvement in the Healthcare Sector: The Case of a Public Sector Hospital in Pakistan," IJERPH, MDPI, vol. 18(12), pages 1-18, June.
    2. Robin Hogrefe & Sabine Bohnet-Joschko, 2023. "The Social Dimension of Corporate Sustainability: Review of an Evolving Research Field," Sustainability, MDPI, vol. 15(4), pages 1-22, February.
    3. Francesco Polese & Carmen Gallucci & Luca Carrubbo & Rosalia Santulli, 2021. "Predictive Maintenance as a Driver for Corporate Sustainability: Evidence from a Public-Private Co-Financed R&D Project," Sustainability, MDPI, vol. 13(11), pages 1-21, May.
    4. Jubril Olakitan Atanda & Ayşe Öztürk, 2020. "Social criteria of sustainable development in relation to green building assessment tools," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 22(1), pages 61-87, January.
    5. Nik Masdek Nik Rozana & Wong Kelly Kai Seng & Mohd Nawi Nolila & Sharifuddin Juwaidah & Wong Wang Li, 2023. "Antecedents of sustainable food waste management behaviour: Empirical evidence from urban households in Malaysia," Management & Marketing, Sciendo, vol. 18(1), pages 53-77, March.
    6. Kosa Golić & Vesna Kosorić & Slavica Stamatovic Vuckovic & Kosara Kujundzic, 2023. "Strategies for Realization of Socially Sustainable Residential Buildings: Experts’ Perspectives," Sustainability, MDPI, vol. 15(9), pages 1-31, April.
    7. Fatmaelzahraa Hussein & John Stephens & Reena Tiwari, 2020. "Memory for Social Sustainability: Recalling Cultural Memories in Zanqit Alsitat Historical Street Market, Alexandria, Egypt," Sustainability, MDPI, vol. 12(19), pages 1-20, October.
    8. Marie Kris Giango & Rodel Hintapan & Michael Suson & Ivy Batican & Looverville Quiño & Ludimie Capuyan & Jose Marie Anoos & Jannen Batoon & Joerabell Lourdes Aro & Fatima Maturan & Kafferine Yamagishi, 2022. "Local Support on Sports Tourism Development: An Integration of Emotional Solidarity and Social Exchange Theory," Sustainability, MDPI, vol. 14(19), pages 1-26, October.
    9. Yoan Molinero-Gerbeau & Ana López-Sala & Monica Șerban, 2021. "On the Social Sustainability of Industrial Agriculture Dependent on Migrant Workers. Romanian Workers in Spain’s Seasonal Agriculture," Sustainability, MDPI, vol. 13(3), pages 1-17, January.
    10. Changchun Zhu & Jianguo Du & Fakhar Shahzad & Muhammad Umair Wattoo, 2022. "Environment Sustainability Is a Corporate Social Responsibility: Measuring the Nexus between Sustainable Supply Chain Management, Big Data Analytics Capabilities, and Organizational Performance," Sustainability, MDPI, vol. 14(6), pages 1-20, March.
    11. Z. Goosen & E. J. Cilliers, 2020. "Enhancing Social Sustainability Through the Planning of Third Places: A Theory-Based Framework," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 150(3), pages 835-866, August.
    12. Abdulmajeed Azyabi & Waldemar Karwowski & Peter Hancock & Thomas T. H. Wan & Ahmad Elshennawy, 2022. "Assessing Patient Safety Culture in United States Hospitals," IJERPH, MDPI, vol. 19(4), pages 1-15, February.
    13. Fakhar Shahzad & Jianguo Du & Imran Khan & Adnan Fateh & Muhammad Shahbaz & Adnan Abbas & Muhammad Umair Wattoo, 2020. "Perceived Threat of COVID-19 Contagion and Frontline Paramedics’ Agonistic Behaviour: Employing a Stressor–Strain–Outcome Perspective," IJERPH, MDPI, vol. 17(14), pages 1-22, July.
    14. Taimaz Larimian & Arash Sadeghi, 2021. "Measuring urban social sustainability: Scale development and validation," Environment and Planning B, , vol. 48(4), pages 621-637, May.
    15. R. Rajesh, 2023. "Grey Markov Models for Predicting the Social Sustainability Performances of Firms," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 168(1), pages 297-351, August.
    16. Ümran Duman & Buket Asilsoy, 2022. "Developing an Evidence-Based Framework of Universal Design in the Context of Sustainable Urban Planning in Northern Nicosia," Sustainability, MDPI, vol. 14(20), pages 1-31, October.
    17. Thomas Dolmark & Osama Sohaib & Ghassan Beydoun & Kai Wu, 2021. "The Effect of Individual’s Technological Belief and Usage on Their Absorptive Capacity towards Their Learning Behaviour in Learning Environment," Sustainability, MDPI, vol. 13(2), pages 1-17, January.
    18. Barbieri, Elisa & Di Tommaso, Marco R. & Pollio, Chiara & Rubini, Lauretta, 2020. "Getting the specialization right. Industrialization in Southern China in a sustainable development perspective," World Development, Elsevier, vol. 126(C).
    19. Anja Scheurich & Alexandra Penicka & Stefan Hörtenhuber & Thomas Lindenthal & Elisabeth Quendler & Werner Zollitsch, 2021. "Elements of Social Sustainability among Austrian Hay Milk Farmers: Between Satisfaction and Stress," Sustainability, MDPI, vol. 13(23), pages 1-20, November.
    20. Aymen Sajjad & Gabriel Eweje, 2021. "The COVID-19 Pandemic: Female Workers’ Social Sustainability in Global Supply Chains," Sustainability, MDPI, vol. 13(22), pages 1-14, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:10:p:5611-:d:556571. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.