IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i15p11853-d1208615.html
   My bibliography  Save this article

Enhancing Organizational Social Sustainability: Exploring the Effect of Sustainable Leadership and the Moderating Role of Micro-Level CSR

Author

Listed:
  • Anna Lewandowska

    (Department of Management, University of Information Technology and Management, 35-225 Rzeszów, Poland)

  • Zia Ullah

    (Faculty of Business Administration, Lahore Leads University, Lahore 54000, Pakistan)

  • Fatima Saleh AlDhaen

    (Department of Management, Law and Social Sciences, University of Bradford, Bradford BD7 1DP, UK)

  • Esra AlDhaen

    (Department of Management, Marketing and Information Systems, College of Business & Finance, Ahlia University Manama, Manama 10878, Bahrain)

  • Alina Yakymchuk

    (Department of Economics, Entrepreneurship and Marketing, Lesya Ukrainka Volyn National University, 43025 Lutsk, Ukraine)

Abstract

Managers face challenges in leveraging people as a source of competitive advantage due to advancements in technology and the widespread availability of information, which have rendered other sources of competitive advantage less effective. In this context, social sustainability within an organization refers to the enduring relationships between employees and the organization, as well as their collective contribution to organizational goals. Strengthening social sustainability provides opportunities to achieve desired objectives through the efforts of employees. This study presents empirical findings that support the assumptions that sustainable leadership enhances social sustainability, and that micro-level corporate social responsibility (CSR) moderates this relationship. The data were gathered from a randomly selected sample of 516 employees in the healthcare industry, and regression analysis using structural equation modeling (SEM) was employed to test the hypotheses. The results demonstrate a significant role of sustainable leadership on the establishment and development of social sustainability, with micro-level CSR positively influencing this relationship as a moderator. These findings hold both theoretical and practical implications. Given the labor-intensive nature of the healthcare industry and the interconnectedness of the three variables examined in this study, no prior research investigating these connections was found in the literature. Therefore, the research model proposed in this study and its subsequent findings represent a valuable contribution to the existing body of knowledge. The findings offer guidance to hospital administrators, emphasizing the importance of focusing on sustainable leadership and micro-level CSR to reduce turnover rates and cultivate long-term relationships with employees, thereby enhancing organizational effectiveness.

Suggested Citation

  • Anna Lewandowska & Zia Ullah & Fatima Saleh AlDhaen & Esra AlDhaen & Alina Yakymchuk, 2023. "Enhancing Organizational Social Sustainability: Exploring the Effect of Sustainable Leadership and the Moderating Role of Micro-Level CSR," Sustainability, MDPI, vol. 15(15), pages 1-16, August.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:15:p:11853-:d:1208615
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/15/11853/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/15/11853/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lucia Corsini & James Moultrie, 2019. "Design for Social Sustainability: Using Digital Fabrication in the Humanitarian and Development Sector," Sustainability, MDPI, vol. 11(13), pages 1-20, June.
    2. Naveed Ahmad & Zia Ullah & Asif Mahmood & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Heesup Han & Miklas Scholz, 2021. "Corporate Social Responsibility at the Micro-Level as a “New Organizational Value” for Sustainability: Are Females More Aligned towards It?," IJERPH, MDPI, vol. 18(4), pages 1-14, February.
    3. Abu Elnasr E. Sobaih & Hassane Gharbi & Ahmed E. Abu Elnasr, 2022. "Do You Feel Safe Here? The Role of Psychological Safety in the Relationship between Transformational Leadership and Turnover Intention Amid COVID-19 Pandemic," JRFM, MDPI, vol. 15(8), pages 1-16, August.
    4. Schweizer, Lars & Patzelt, Holger, 2012. "Employee commitment in the post-acquisition integration process: The effect of integration speed and leadership," Scandinavian Journal of Management, Elsevier, vol. 28(4), pages 298-310.
    5. F. Maon & A. Lindgreen & V. Swaen, 2008. "Thinking of the organization as a system: the role of managerial perceptions in developing a corporate social responsibility strategic agenda," Post-Print hal-00787073, HAL.
    6. Louis W. Fry & Eleftheria Egel, 2021. "Global Leadership for Sustainability," Sustainability, MDPI, vol. 13(11), pages 1-25, June.
    7. Eun-Jung Woo & Eungoo Kang, 2020. "Environmental Issues As an Indispensable Aspect of Sustainable Leadership," Sustainability, MDPI, vol. 12(17), pages 1-22, August.
    8. Adriana AnaMaria Davidescu & Simona-Andreea Apostu & Andreea Paul & Ionut Casuneanu, 2020. "Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management," Sustainability, MDPI, vol. 12(15), pages 1-53, July.
    9. Chapman, Elizabeth F & Sisk, Faye A & Schatten, Jeff & Miles, Edward W, 2018. "Human resource development and human resource management levers for sustained competitive advantage: Combining isomorphism and differentiation," Journal of Management & Organization, Cambridge University Press, vol. 24(4), pages 533-550, July.
    10. Duygu Turker, 2009. "Measuring Corporate Social Responsibility: A Scale Development Study," Journal of Business Ethics, Springer, vol. 85(4), pages 411-427, April.
    11. Zia Ullah & Susana Álvarez-Otero & Mohammed Ali Bait Ali Sulaiman & Muhammad Safdar Sial & Naveed Ahmad & Miklas Scholz & Khaoula Omhand, 2021. "Achieving Organizational Social Sustainability through Electronic Performance Appraisal Systems: The Moderating Influence of Transformational Leadership," Sustainability, MDPI, vol. 13(10), pages 1-14, May.
    12. Lee, Corrinne Mei Jyin & Che-Ha, Norbani & Syed Alwi, Sharifah Faridah, 2021. "Service customer orientation and social sustainability: The case of small medium enterprises," Journal of Business Research, Elsevier, vol. 122(C), pages 751-760.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Petya Koleva, 2021. "Towards the Development of an Empirical Model for Islamic Corporate Social Responsibility: Evidence from the Middle East," Journal of Business Ethics, Springer, vol. 171(4), pages 789-813, July.
    2. Isabel Marques & João Leitão & Alba Carvalho & Dina Pereira, 2021. "Public Administration and Values Oriented to Sustainability: A Systematic Approach to the Literature," Sustainability, MDPI, vol. 13(5), pages 1-27, February.
    3. Esra AlDhaen, 2022. "Micro-Level CSR as a New Organizational Value for Social Sustainability Formation: A Study of Healthcare Sector in GCC Region," Sustainability, MDPI, vol. 14(19), pages 1-17, September.
    4. Wei Ma & Rita Yi Man Li & Otilia Manta & Abad Alzuman, 2024. "Balancing Wellbeing and Responsibility: CSR’s Role in Mitigating Burnout in Hospitality under UN-SDGs," Sustainability, MDPI, vol. 16(8), pages 1-18, April.
    5. Jing Shao & Asif Mahmood & Heesup Han, 2021. "Unleashing the Potential Role of CSR and Altruistic Values to Foster Pro-Environmental Behavior by Hotel Employees," IJERPH, MDPI, vol. 18(24), pages 1-16, December.
    6. Franck Brulhart & Sandrine Gherra & Bertrand V. Quelin, 2019. "Do Stakeholder Orientation and Environmental Proactivity Impact Firm Profitability?," Journal of Business Ethics, Springer, vol. 158(1), pages 25-46, August.
    7. Antonio Martos-Pedrero & David Jiménez-Castillo & Francisco Joaquín Cortés-García, 2022. "Examining drivers and outcomes of corporate social responsibility in agri-food firms," Agricultural Economics, Czech Academy of Agricultural Sciences, vol. 68(3), pages 79-86.
    8. Robin Stevens & Nathalie Moray & Johan Bruneel, 2015. "The Social and Economic Mission of Social Enterprises: Dimensions, Measurement, Validation, and Relation," Entrepreneurship Theory and Practice, , vol. 39(5), pages 1051-1082, September.
    9. Keeheon Lee, 2021. "A Systematic Review on Social Sustainability of Artificial Intelligence in Product Design," Sustainability, MDPI, vol. 13(5), pages 1-29, March.
    10. Mario Morales-Parragué & Luis Araya-Castillo & Fidel Molina-Luque & Hugo Moraga-Flores, 2022. "Scientometric Analysis of Research on Corporate Social Responsibility," Sustainability, MDPI, vol. 14(4), pages 1-22, February.
    11. Castaldo, Sandro & Ciacci, Andrea & Penco, Lara, 2023. "Perceived corporate social responsibility and job satisfaction in grocery retail: A comparison between low- and high-productivity stores," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    12. Lucía Muñoz-Pascual & Carla Curado & Jesús Galende, 2021. "Fuzzy Set Qualitative Comparative Analysis on the Adoption of Environmental Practices: Exploring Technological- and Human-Resource-Based Contributions," Mathematics, MDPI, vol. 9(13), pages 1-21, July.
    13. Saeidi, Sayedeh Parastoo & Sofian, Saudah & Saeidi, Parvaneh & Saeidi, Sayyedeh Parisa & Saaeidi, Seyyed Alireza, 2015. "How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction," Journal of Business Research, Elsevier, vol. 68(2), pages 341-350.
    14. Riikka Sievänen & Hannu Rita & Bert Scholtens, 2017. "European Pension Funds and Sustainable Development: Trade‐Offs between Finance and Responsibility," Business Strategy and the Environment, Wiley Blackwell, vol. 26(7), pages 912-926, November.
    15. Louis W. Fry & Mai Chi Vu, 2024. "Leading Without a Self: Implications of Buddhist Practices for Pseudo-spiritual Leadership," Journal of Business Ethics, Springer, vol. 190(1), pages 41-57, February.
    16. Sumeyye Kusakci & Ibrahim Bushera, 2023. "Corporate social responsibility pyramid in Ethiopia: A mixed study on approaches and practices," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 5(1), pages 37-48, January.
    17. Summaiya Zahid & Eesar Khan & Shaista Tariq & Kamran Azeem, 2017. "Building Employee Relationships through Corporate Social Responsibility," KASBIT Business Journals (KBJ), Khadim Ali Shah Bukhari Institute of Technology (KASBIT), vol. 10(Special I), pages 120-141, May.
    18. Bo Shao & Pablo Cardona & Isabel Ng & Raymond N. C. Trau, 2017. "Are prosocially motivated employees more committed to their organization? The roles of supervisors’ prosocial motivation and perceived corporate social responsibility," Asia Pacific Journal of Management, Springer, vol. 34(4), pages 951-974, December.
    19. Yun-Seok Hwang & Byung-Jik Kim, 2021. "“The Power of a Firm’s Benevolent Act”: The Influence of Work Overload on Turnover Intention, the Mediating Role of Meaningfulness of Work and the Moderating Effect of CSR Activities," IJERPH, MDPI, vol. 18(7), pages 1-15, April.
    20. Olivia Anku-Tsede & Eric Worlanyo Deffor, 2014. "Corporate Responsibility in Ghana: An Overview of Aspects of the Regulatory Regime," Business and Management Research, Business and Management Research, Sciedu Press, vol. 3(2), pages 31-41, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:15:p:11853-:d:1208615. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.