IDEAS home Printed from https://ideas.repec.org/a/eee/epplan/v103y2024ics0149718924000028.html

Performance management and policy evaluation of information and communication technology graduate program for developing countries

Author

Listed:
  • Kang, Dongsuk
  • Park, Min Jae

Abstract

As an educational aid, the Korean government has developed and funded a graduate-level global information telecommunications technology program (ITTP) for ICT officers in developing countries. Questions have arisen about whether the program can achieve its goals and obtain mutual benefits between Korea and participating nations. Using a total quality management (TQM) framework as a unique case analysis, we evaluated ITTP’s resources and performance from 2006 to 2014. Our results show that ITTP has focused on the quantitative promotion of students and alums from various countries and their learning of Korea-centric ICT, policies, and culture. In particular, the Korean government’s lax evaluation of ITTP performance has led to weak responsibility, ambiguous task identity, missed opportunities for self-improvement, and low participation among students and stakeholders. These findings highlight the need for graduate programs and their stakeholders to reinforce internal and external evaluations of the program’s performance and provide feedback for reciprocal development.

Suggested Citation

  • Kang, Dongsuk & Park, Min Jae, 2024. "Performance management and policy evaluation of information and communication technology graduate program for developing countries," Evaluation and Program Planning, Elsevier, vol. 103(C).
    • Handle: RePEc:eee:epplan:v:103:y:2024:i:c:s0149718924000028
    DOI: 10.1016/j.evalprogplan.2024.102401
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0149718924000028
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.evalprogplan.2024.102401?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Easterly, William & Williamson, Claudia R., 2011. "Rhetoric versus Reality: The Best and Worst of Aid Agency Practices," World Development, Elsevier, vol. 39(11), pages 1930-1949.
    2. Min Jae Park & Dongsuk Kang & Jae Jeung Rho & Duk Hee Lee, 2016. "Policy Role of Social Media in Developing Public Trust: Twitter communication with government leaders," Public Management Review, Taylor & Francis Journals, vol. 18(9), pages 1265-1288, October.
    3. Michael Gibbert & Winfried Ruigrok & Barbara Wicki, 2008. "What passes as a rigorous case study?," Strategic Management Journal, Wiley Blackwell, vol. 29(13), pages 1465-1474, December.
    4. Gerring, John, 2004. "What Is a Case Study and What Is It Good for?," American Political Science Review, Cambridge University Press, vol. 98(2), pages 341-354, May.
    5. Kang, Dongsuk & Lee, Duk Hee, 2017. "Energy shocks and detecting influential industries," Energy, Elsevier, vol. 125(C), pages 234-247.
    6. Gibson, Clark C. & Hoffman, Barak D. & Jablonski, Ryan S., 2015. "Did Aid Promote Democracy in Africa? The Role of Technical Assistance in Africa’s Transitions," World Development, Elsevier, vol. 68(C), pages 323-335.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mosch, Philipp & Schweikl, Stefan & Obermaier, Robert, 2021. "Trapped in the supply chain? Digital servitization strategies and power relations in the case of an industrial technology supplier," International Journal of Production Economics, Elsevier, vol. 236(C).
    2. McGovern, Patrick & Alburez-Gutierrez, Diego, 2017. "Who takes workplace case study seriously? The influence of gender, academic rank and PhD traning," LSE Research Online Documents on Economics 69806, London School of Economics and Political Science, LSE Library.
    3. Bernhard Reinsberg & Jack Taggart, 2025. "How Does Earmarked Foreign Aid Affect Recipient‐Country Ownership?," Journal of International Development, John Wiley & Sons, Ltd., vol. 37(3), pages 773-788, April.
    4. Haibo Zhang & Zhigang Tao, 2018. "Evaluating China’s Paired-Assistance Policy (PAP) in Response to the Wenchuan Earthquake: A Sustainability Perspective," Sustainability, MDPI, vol. 10(10), pages 1-16, October.
    5. Ates, Aylin & Acur, Nuran, 2022. "Making obsolescence obsolete: Execution of digital transformation in a high-tech manufacturing SME," Journal of Business Research, Elsevier, vol. 152(C), pages 336-348.
    6. Jessica Weber, 2023. "Coordination Challenges in Wind Energy Development: Lessons from Cross-Case Positive Planning Approaches to Avoid Multi-Level Governance ‘Free-Riding’," Land, MDPI, vol. 12(11), pages 1-25, October.
    7. Hugo Consciência Silvestre, 2017. "Themed Issue: Cash Transfers and Microfinance," Development Policy Review, Overseas Development Institute, vol. 35(5), pages 703-720, September.
    8. Steffen Farny & Ewald Kibler & Solange Hai & Paolo Landoni, 2019. "Volunteer Retention in Prosocial Venturing: The Role of Emotional Connectivity," Entrepreneurship Theory and Practice, , vol. 43(6), pages 1094-1123, November.
    9. Slawomir Czech & Magdalena Tusinska, 2016. "Economic growth, public debt and social spending. Should welfare state take the blame?," Ekonomia i Prawo, Uniwersytet Mikolaja Kopernika, vol. 15(1), pages 33-45, March.
    10. Lepore, Dominique & Frontoni, Emanuele & Micozzi, Alessandra & Moccia, Sara & Romeo, Luca & Spigarelli, Francesca, 2023. "Uncovering the potential of innovation ecosystems in the healthcare sector after the COVID-19 crisis," Health Policy, Elsevier, vol. 127(C), pages 80-86.
    11. Schröter, Oliver & Davoine, Eric, 2013. "Unterschiede in der institutionellen Einbettung der Arbeitsbeziehungen und Human Resource Management Praktiken zwischen Deutschland und der Schweiz: eine explorative Untersuchung in Schweizer Tochtergesellschaften deutscher MNU," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 67(4), pages 364-390.
    12. Albøge, Kristian Groth & Andersen, Jesper Gyldenlev & Lueg, Rainer & Nielsen, Kristian Posselt, 2015. "A framework for business model development in technology-driven start-ups," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 69(1), pages 67-80.
    13. Ciaran Heavey & Zeki Simsek & Christina Kyprianou & Marten Risius, 2020. "How do strategic leaders engage with social media? A theoretical framework for research and practice," Strategic Management Journal, Wiley Blackwell, vol. 41(8), pages 1490-1527, August.
    14. Discua Cruz, Allan & Hamilton, Eleanor & Jack, Sarah L., 2012. "Understanding entrepreneurial cultures in family businesses: A study of family entrepreneurial teams in Honduras," Journal of Family Business Strategy, Elsevier, vol. 3(3), pages 147-161.
    15. Camelia Ilie & Gaston Fornes & Guillermo Cardoza & Juan Carlos Mondragón Quintana, 2020. "Development of Business Schools in Emerging Markets: Learning through Adoption and Adaptation," Sustainability, MDPI, vol. 12(20), pages 1-28, October.
    16. Galeazzo, Ambra & Furlan, Andrea & Vinelli, Andrea, 2014. "Understanding environmental-operations integration: The case of pollution prevention projects," International Journal of Production Economics, Elsevier, vol. 153(C), pages 149-160.
    17. Thuy Séran & Anne-Sophie Fernandez & Hervé Chappert, 2024. "Managing coopetition in multi-unit organizations: a management-control perspective," Review of Managerial Science, Springer, vol. 18(10), pages 2889-2924, October.
    18. Liu, Yipeng & Meyer, Klaus E., 2020. "Boundary spanners, HRM practices, and reverse knowledge transfer: The case of Chinese cross-border acquisitions," Journal of World Business, Elsevier, vol. 55(2).
    19. Carlos Suárez‐Gargallo & Patrocinio Zaragoza‐Sáez, 2023. "Port Authority of Cartagena: Evidence of a Sustainability Balanced Scorecard," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(5), pages 3761-3785, October.
    20. Michael Dougherty & Tricia Olsen, 2014. "Taking Terrain Literally: Grounding Local Adaptation to Corporate Social Responsibility in the Extractive Industries," Journal of Business Ethics, Springer, vol. 119(3), pages 423-434, February.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:epplan:v:103:y:2024:i:c:s0149718924000028. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/evalprogplan .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.