IDEAS home Printed from https://ideas.repec.org/a/eee/ejores/v163y2005i3p825-856.html
   My bibliography  Save this article

Manufacturing lead-time rules: Customer retention versus tardiness costs

Author

Listed:
  • Slotnick, Susan A.
  • Sobel, Matthew J.

Abstract

No abstract is available for this item.

Suggested Citation

  • Slotnick, Susan A. & Sobel, Matthew J., 2005. "Manufacturing lead-time rules: Customer retention versus tardiness costs," European Journal of Operational Research, Elsevier, vol. 163(3), pages 825-856, June.
  • Handle: RePEc:eee:ejores:v:163:y:2005:i:3:p:825-856
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0377-2217(03)00831-2
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. So, Kut C. & Song, Jing-Sheng, 1998. "Price, delivery time guarantees and capacity selection," European Journal of Operational Research, Elsevier, vol. 111(1), pages 28-49, November.
    2. Izak Duenyas & Wallace J. Hopp, 1995. "Quoting Customer Lead Times," Management Science, INFORMS, vol. 41(1), pages 43-57, January.
    3. James K. Weeks, 1979. "A Simulation Study of Predictable Due-Dates," Management Science, INFORMS, vol. 25(4), pages 363-373, April.
    4. ElHafsi, Mohsen, 2000. "An operational decision model for lead-time and price quotation in congested manufacturing systems," European Journal of Operational Research, Elsevier, vol. 126(2), pages 355-370, October.
    5. Glud Johansen, Soren, 1991. "Optimal prices of a job shop with a single work station: a discrete time model," International Journal of Production Economics, Elsevier, vol. 23(1-3), pages 129-137, October.
    6. Nam Kyoo Boots & Henk Tijms, 1999. "A Multiserver Queueing System with Impatient Customers," Management Science, INFORMS, vol. 45(3), pages 444-448, March.
    7. Lawrence M. Wein, 1991. "Due-Date Setting and Priority Sequencing in a Multiclass M/G/1 Queue," Management Science, INFORMS, vol. 37(7), pages 834-850, July.
    8. Pinar Keskinocak & R. Ravi & Sridhar Tayur, 2001. "Scheduling and Reliable Lead-Time Quotation for Orders with Availability Intervals and Lead-Time Sensitive Revenues," Management Science, INFORMS, vol. 47(2), pages 264-279, February.
    9. Cheng, T. C. E. & Gupta, M. C., 1989. "Survey of scheduling research involving due date determination decisions," European Journal of Operational Research, Elsevier, vol. 38(2), pages 156-166, January.
    10. Izak Duenyas, 1995. "Single Facility Due Date Setting with Multiple Customer Classes," Management Science, INFORMS, vol. 41(4), pages 608-619, April.
    11. Matthew J. Sobel, 1971. "Production Smoothing with Stochastic Demand II: Infinite Horizon Case," Management Science, INFORMS, vol. 17(11), pages 724-735, July.
    12. Tamer Boyaci & Saibal Ray, 2003. "Product Differentiation and Capacity Cost Interaction in Time and Price Sensitive Markets," Manufacturing & Service Operations Management, INFORMS, vol. 5(1), pages 18-36, May.
    13. Ward Whitt, 1999. "Improving Service by Informing Customers About Anticipated Delays," Management Science, INFORMS, vol. 45(2), pages 192-207, February.
    14. Lode Li, 1992. "The Role of Inventory in Delivery-Time Competition," Management Science, INFORMS, vol. 38(2), pages 182-197, February.
    15. S. Rajagopalan, 2002. "Make to Order or Make to Stock: Model and Application," Management Science, INFORMS, vol. 48(2), pages 241-256, February.
    16. Kenneth R. Baker, 1984. "Sequencing Rules and Due-Date Assignments in a Job Shop," Management Science, INFORMS, vol. 30(9), pages 1093-1104, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chandra, Charu & Grabis, Janis, 2008. "Inventory management with variable lead-time dependent procurement cost," Omega, Elsevier, vol. 36(5), pages 877-887, October.
    2. Gökçe Kahveciog̃lu & Barış Balcıog̃lu, 2016. "Coping with production time variability via dynamic lead-time quotation," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 38(4), pages 877-898, October.
    3. Alarcón, F. & Alemany, M.M.E. & Ortiz, A., 2009. "Conceptual framework for the characterization of the order promising process in a collaborative selling network context," International Journal of Production Economics, Elsevier, vol. 120(1), pages 100-114, July.
    4. Dvir Shabtay & George Steiner, 2007. "Optimal Due Date Assignment and Resource Allocation to Minimize the Weighted Number of Tardy Jobs on a Single Machine," Manufacturing & Service Operations Management, INFORMS, vol. 9(3), pages 332-350, March.
    5. Weixin Shang & Liming Liu, 2011. "Promised Delivery Time and Capacity Games in Time-Based Competition," Management Science, INFORMS, vol. 57(3), pages 599-610, March.
    6. Rasti-Barzoki, Morteza & Hejazi, Seyed Reza, 2013. "Minimizing the weighted number of tardy jobs with due date assignment and capacity-constrained deliveries for multiple customers in supply chains," European Journal of Operational Research, Elsevier, vol. 228(2), pages 345-357.
    7. Secil Savasaneril & Ece Sayin, 2017. "Dynamic lead time quotation under responsive inventory and multiple customer classes," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 39(1), pages 95-135, January.
    8. repec:eee:apmaco:v:250:y:2015:i:c:p:628-635 is not listed on IDEAS
    9. Qian, Jianbo & Steiner, George, 2013. "Fast algorithms for scheduling with learning effects and time-dependent processing times on a single machine," European Journal of Operational Research, Elsevier, vol. 225(3), pages 547-551.
    10. Slotnick, Susan A., 2011. "Optimal and heuristic lead-time quotation for an integrated steel mill with a minimum batch size," European Journal of Operational Research, Elsevier, vol. 210(3), pages 527-536, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ejores:v:163:y:2005:i:3:p:825-856. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu). General contact details of provider: http://www.elsevier.com/locate/eor .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.