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The Impact of Supportive Work Environment, Trust, and Self-Efficacy on Organizational Learning and Its Effectiveness: A Stimulus-Organism Response Approach

Author

Listed:
  • Saman Attiq

    (University of Wah, Wah Cantt)

  • Hassan Rasool

    (Pakistan Institute of Development Economics, Islamabad)

  • Shahid Iqbal

    (National Defense University, Islamabad)

Abstract

This study examines the relationship among management and peer support, trust, self-efficacy, organizational learning, and organizational effectiveness. Within organization, supportive work environment plays a significant role in the establishment of employees’ learning process. The causal design is used to analyze the impact of supportive work environment on employees’ psychological influence (i.e. trust and self-efficacy) and organizational learning. The nature of the study is cross-sectional with convenience sampling technique. Data is collected from employees of 400 banks located at twin cities i.e. Islamabad and Rawalpindi through self-administered questionnaire. Data was analyzed through Structural Equation Modeling (SEM) through maximum likelihood. Finding indicates that top-management and co-worker support (i.e. stimulus) had significant positive impact on employee’s trust and self-efficacy (i.e. organism) and organism acts as mediator between stimulus and response. Moreover, employees’ trust (cognitive/emotional), and self-efficacy had significant positive impact on organizational learning and organizational effectiveness (i.e. response). Bank managers, industry associations, training providers, and research institutions may use findings to bring improvements in organizational learning mechanisms and employee behaviors to enhance the overall effectiveness of the organizations.

Suggested Citation

  • Saman Attiq & Hassan Rasool & Shahid Iqbal, 2017. "The Impact of Supportive Work Environment, Trust, and Self-Efficacy on Organizational Learning and Its Effectiveness: A Stimulus-Organism Response Approach," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 9(2), pages 73-100, June.
    • Handle: RePEc:bec:imsber:v:9:y:2017:i:2:p:73-100
    DOI: dx.doi.org/10.22547/BER/9.2.4
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    References listed on IDEAS

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    2. Muhammad Sarfraz & Zahid Hussain & Nausheen Syed & Faiza Rehman & Shah Rollah Bin Abdul Wahab & Muhammad Salihuddin, 2021. "Work Environment and Training Transfer Intentions: Does Organizational Justice Moderate Their Relationship?," SAGE Open, , vol. 11(4), pages 21582440211, October.
    3. Arpan Kumar Kar & Shalini Nath Tripathi & Nishtha Malik & Shivam Gupta & Uthayasankar Sivarajah, 2023. "How Does Misinformation and Capricious Opinions Impact the Supply Chain - A Study on the Impacts During the Pandemic," Annals of Operations Research, Springer, vol. 327(2), pages 713-734, August.
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    5. Afsheen Fatima & Muhammad Asif Khan, 2017. "Do Hope Foster Innovative Work Behavior through Employee Engagement and Knowledge Sharing Behavior? A Conservation of Resources Approach Using MPLUS tool," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 9(4), pages 181-212, December.

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