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Perceptions of reporting practices and barriers to reporting incidents among registered nurses and physicians in accredited and nonaccredited Jordanian hospitals

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  • Raeda F AbuAlRub
  • Nemeh A Al‐Akour
  • Nour H Alatari

Abstract

Aims and objectives To explore the awareness of the incident reporting system, incident reporting practices and barriers to reporting incidents among Jordanian staff nurses and physicians in accredited and nonaccredited hospitals. Background Reporting medical incidents is an important element of patient safety enhancement and quality of care improvement and it should be an integral part of the organisational culture. Design A descriptive exploratory survey was used for the present study. Methods A modified version of the Incident Reporting Questionnaire was used to collect data from 307 nurses and 144 physicians at seven hospitals (four accredited and three not accredited) in Jordan. The response rate was 28·8% for nurses and 58·8% for physicians. Results Nurses were more aware of the incident reporting system than physicians. Physicians were less likely to report any incident on 50% or more of occasions. The major three barriers to reporting incidents were believing that there was no point in reporting near misses, lack of feedback and fear of disciplinary actions. Conclusion The study showed significant differences between nurses in accredited and nonaccredited hospitals regarding barriers to reporting incidents and reporting practices. Relevance to clinical practice Nurse administrators should modify existing systems for reporting incidents to overcome the barriers as shown in the present study.

Suggested Citation

  • Raeda F AbuAlRub & Nemeh A Al‐Akour & Nour H Alatari, 2015. "Perceptions of reporting practices and barriers to reporting incidents among registered nurses and physicians in accredited and nonaccredited Jordanian hospitals," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(19-20), pages 2973-2982, October.
    • Handle: RePEc:wly:jocnur:v:24:y:2015:i:19-20:p:2973-2982
    DOI: 10.1111/jocn.12934
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    References listed on IDEAS

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    1. Waring, Justin J., 2005. "Beyond blame: cultural barriers to medical incident reporting," Social Science & Medicine, Elsevier, vol. 60(9), pages 1927-1935, May.
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    1. Mari Liukka & Markku Hupli & Hannele Turunen, 2019. "Problems with incident reporting: Reports lead rarely to recommendations," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(9-10), pages 1607-1613, May.
    2. Li-Chin Chen & Li-Hsiang Wang & Bernice Redley & Ya-Hui Hsieh & Tsung-Lan Chu & Chin-Yen Han, 2018. "A Study on the Reporting Intention of Medical Incidents: A Nursing Perspective," Clinical Nursing Research, , vol. 27(5), pages 560-578, June.
    3. Xiaoxiang Li & Shuhan Zhang & Rong Chen & Dongxiao Gu, 2021. "Hospital Climate and Peer Report Intention on Adverse Medical Events: Role of Attribution and Rewards," IJERPH, MDPI, vol. 18(5), pages 1-17, March.
    4. Saman Attiq & Hassan Rasool & Shahid Iqbal, 2017. "The Impact of Supportive Work Environment, Trust, and Self-Efficacy on Organizational Learning and Its Effectiveness: A Stimulus-Organism Response Approach," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 9(2), pages 73-100, June.

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