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Linking Customer Interaction and Innovation: The Mediating Role of New Organizational Practices

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  1. Corral de Zubielqui, Graciela & Fryges, Helmut & Jones, Janice, 2019. "Social media, open innovation & HRM: Implications for performance," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 334-347.
  2. Pietro, Francesca Di & Bogers, Marcel L.A.M. & Prencipe, Andrea, 2021. "Organisational barriers and bridges to crowd openness in equity crowdfunding," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
  3. Jacob Lyngsie & Nicolai J. Foss, 2017. "The more, the merrier? Women in top‐management teams and entrepreneurship in established firms," Strategic Management Journal, Wiley Blackwell, vol. 38(3), pages 487-505, March.
  4. Shufeng Simon Xiao & Yong Kyu Lew & Byung Il Park, 2020. "International Network Searching, Learning, and Explorative Capability: Small and Medium-sized Enterprises from China," Management International Review, Springer, vol. 60(4), pages 597-621, August.
  5. Arman Avadikyan & Gilles Lambert & Christophe Lerch, 2016. "A Multi-Level Perspective on Ambidexterity: The Case of a Synchrotron Research Facility," Working Papers of BETA 2016-44, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
  6. Cheng, Cheng-Feng & Chang, Man-Ling & Li, Chu-Shiu, 2013. "Configural paths to successful product innovation," Journal of Business Research, Elsevier, vol. 66(12), pages 2561-2573.
  7. Martin-Rios, Carlos & Parga-Dans, Eva, 2016. "Service response to economic decline: Innovation actions for achieving strategic renewal," Journal of Business Research, Elsevier, vol. 69(8), pages 2890-2900.
  8. Colin C. J. Cheng & Chwen Sheu, 2017. "When are strategic orientations beneficial for collaborative service innovation?," The Service Industries Journal, Taylor & Francis Journals, vol. 37(7-8), pages 466-493, June.
  9. Felin, Teppo & Zenger, Todd R., 2014. "Closed or open innovation? Problem solving and the governance choice," Research Policy, Elsevier, vol. 43(5), pages 914-925.
  10. Luigi Mosca & Martina Gianecchini & Diego Campagnolo, 2021. "Organizational life cycle models: a design perspective," Journal of Organization Design, Springer;Organizational Design Community, vol. 10(1), pages 3-18, March.
  11. Vito Manfredi Latilla & Fedrico Frattini & Simone Franzo & Vittorio Chiesa, 2019. "Organisational Change And Business Model Innovation: An Exploratory Study Of An Energy Utility," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 24(04), pages 1-33, June.
  12. Schepers, Jeroen J.L. & Nijssen, Edwin J. & van der Heijden, Gielis A.H., 2016. "Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance," International Journal of Research in Marketing, Elsevier, vol. 33(4), pages 797-817.
  13. Sarah Cheah & Yuen-Ping Ho, 2019. "Coworking and Sustainable Business Model Innovation in Young Firms," Sustainability, MDPI, vol. 11(10), pages 1-18, May.
  14. Xiyao Xiang & Wei-Chiao Huang, 2019. "Does Distance Affect the Role of Nonlocal Subsidiaries on Cluster Firms’ Innovation? An Empirical Investigation on Chinese Biotechnology Cluster Firms," Sustainability, MDPI, vol. 11(23), pages 1-18, November.
  15. Zhu, Xiaoxuan & Xiao, Zhenxin & Dong, Maggie Chuoyan & Gu, Jibao, 2019. "The fit between firms’ open innovation and business model for new product development speed: A contingent perspective," Technovation, Elsevier, vol. 86, pages 75-85.
  16. Miri Kim & Jaeki Song & Jason Triche, 2015. "Toward an integrated framework for innovation in service: A resource-based view and dynamic capabilities approach," Information Systems Frontiers, Springer, vol. 17(3), pages 533-546, June.
  17. Wan, Feng & Williamson, Peter & Yin, Eden, 2019. "Enabling cost innovation by non-traditional organizational processes: The case of Chinese firms," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 352-361.
  18. Palmié, Maximilian & Rüegger, Stephanie & Parida, Vinit, 2023. "Microfoundations in the strategic management of technology and innovation: Definitions, systematic literature review, integrative framework, and research agenda," Journal of Business Research, Elsevier, vol. 154(C).
  19. Mokter Hossain & K. Islam, 2015. "Ideation through Online Open Innovation Platform: Dell IdeaStorm," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 6(3), pages 611-624, September.
  20. Larissa Rabbiosi & Grazia D Santangelo, 2019. "Host country corruption and the organization of HQ–subsidiary relationships," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(1), pages 111-124, February.
  21. repec:thr:techub:10010:y:2020:i:1:p:611-620 is not listed on IDEAS
  22. Singh, Sanjay Kumar & Gupta, Shivam & Busso, Donatella & Kamboj, Shampy, 2021. "Top management knowledge value, knowledge sharing practices, open innovation and organizational performance," Journal of Business Research, Elsevier, vol. 128(C), pages 788-798.
  23. Dong Kyoon Yoo, 2016. "Knowledge Nurturing Reflexivity in the Lens of the Internal Conversation," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-20, March.
  24. Sergeeva, Anastasia V. & Andreeva, Tatiana E., 2013. "Knowledge Sharing in Public Sector Organizations: Do Knowledge Management Practices Matter?," Working Papers 791, Graduate School of Management, St. Petersburg State University.
  25. Katja Maria Hydle & Kjerst Vikse Meland, 2016. "Supplying Spin-Offs: Collaboration Practices in the Perpetuation of an Organizaton," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 12(4), pages 51-68.
  26. Ashok, Mona & Narula, Rajneesh & Martinez-Noya, Andrea, 2016. "How do collaboration and investments in knowledge management affect process innovation in services?," MERIT Working Papers 039, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
  27. Anzola-Román, Paula & Bayona-Sáez, Cristina & García-Marco, Teresa, 2018. "Organizational innovation, internal R&D and externally sourced innovation practices: Effects on technological innovation outcomes," Journal of Business Research, Elsevier, vol. 91(C), pages 233-247.
  28. Anna S. Cui & Fang Wu, 2016. "Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance," Journal of the Academy of Marketing Science, Springer, vol. 44(4), pages 516-538, July.
  29. Mazzola, Erica & Bruccoleri, Manfredi & Perrone, Giovanni, 2019. "The curvilinear effect of manufacturing outsourcing and captive-offshoring on firms' innovation: The role of temporal endurance," International Journal of Production Economics, Elsevier, vol. 211(C), pages 197-210.
  30. Sidney Costa & Felipe Mendes Borini, 2017. "Global Innovation in Foreign Subsidiaries: The Impact of Entrepreneurial Orientation and Corporate Networks," Brazilian Business Review, Fucape Business School, vol. 14(4), pages 417-434, July.
  31. Hervas-Oliver, Jose-Luis & Sempere-Ripoll, Francisca, 2015. "Disentangling the influence of technological process and product innovations," Journal of Business Research, Elsevier, vol. 68(1), pages 109-118.
  32. Kazadi, Kande & Lievens, Annouk & Mahr, Dominik, 2016. "Stakeholder co-creation during the innovation process: Identifying capabilities for knowledge creation among multiple stakeholders," Journal of Business Research, Elsevier, vol. 69(2), pages 525-540.
  33. Chen, Jiawen & Liu, Linlin, 2020. "Customer participation, and green product innovation in SMEs: The mediating role of opportunity recognition and exploitation," Journal of Business Research, Elsevier, vol. 119(C), pages 151-162.
  34. Qun Zhao & Pei-Hsuan Tsai & Jin-Long Wang, 2019. "Improving Financial Service Innovation Strategies for Enhancing China’s Banking Industry Competitive Advantage during the Fintech Revolution: A Hybrid MCDM Model," Sustainability, MDPI, vol. 11(5), pages 1-29, March.
  35. Hallberg, Niklas L. & Brattström, Anna, 2019. "Concealing or revealing? Alternative paths to profiting from innovation," European Management Journal, Elsevier, vol. 37(2), pages 165-174.
  36. Cécile Ayerbe & Sandra Dubouloz & Sophie Mignon & Marc Robert, 2020. "Management Innovation and Open Innovation: For and Towards Dialogue," Post-Print hal-02985953, HAL.
  37. Johann Piet Hausberg & Peter S. H. Leeflang, 2019. "Absorbing Integration: Empirical Evidence On The Mediating Role Of Absorptive Capacity Between Functional-/Cross-Functional Integration And Innovation Performance," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(06), pages 1-37, August.
  38. Ganter, Alois & Hecker, Achim, 2014. "Configurational paths to organizational innovation: qualitative comparative analyses of antecedents and contingencies," Journal of Business Research, Elsevier, vol. 67(6), pages 1285-1292.
  39. Mariotti, Francesca & Haider, Sajjad, 2020. "Managing institutional diversity and structural holes: Network configurations for recombinant innovation," Technological Forecasting and Social Change, Elsevier, vol. 160(C).
  40. Louise Lindbjerg & Theodor Vladasel, 2021. "Hiring Entrepreneurs for Innovation," Working Papers 1309, Barcelona School of Economics.
  41. Szalavetz Andrea, 2015. "A Dynamic Capabilities Perspective of High-Growth Firms: Organizational Aspects," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 48(1), pages 45-62, December.
  42. Beatrice Hugler & Birte Manke, 2020. "Future mobility insights: a trend receiver approach," Technium Social Sciences Journal, Technium Science, vol. 10(1), pages 611-620, August.
  43. Arora, Ashish & Athreye, Suma & Huang, Can, 2016. "The paradox of openness revisited: Collaborative innovation and patenting by UK innovators," Research Policy, Elsevier, vol. 45(7), pages 1352-1361.
  44. Thuy Seran & Sea Matilda Bez, 2019. "Managing Open-Innovation between Competitors: A Project-Level Approach," Post-Print hal-02427680, HAL.
  45. Park, Jeong-Yang & Harris, Simon, 2014. "Microfoundations for learning within international joint ventures," International Business Review, Elsevier, vol. 23(3), pages 490-503.
  46. Pilar Bernal & Idana Salazar & Pilar Vargas, 2019. "Understanding the Open Innovation Trends: An Exploratory Analysis of Breadth and Depth Decisions," Administrative Sciences, MDPI, vol. 9(4), pages 1-15, September.
  47. L. García Sarmiento & J. Reyes-Rodríguez, 2020. "Characterisation of organisational capabilities and managerial skills in firms operating in the service sector: A literature review [Caracterización de capacidades organizacionales y habilidades ge," Post-Print hal-03149341, HAL.
  48. Francisco Javier Forcadell & Elisa Aracil & Fernando Úbeda, 2019. "The Influence of Innovation on Corporate Sustainability in the International Banking Industry," Sustainability, MDPI, vol. 11(11), pages 1-15, June.
  49. Martinkenaite, Ieva & Breunig, Karl Joachim, 2016. "The emergence of absorptive capacity through micro–macro level interactions," Journal of Business Research, Elsevier, vol. 69(2), pages 700-708.
  50. Aistleitner, Matthias & Gräbner, Claudius & Hornykewycz, Anna, 2021. "Theory and empirics of capability accumulation: Implications for macroeconomic modeling," Research Policy, Elsevier, vol. 50(6).
  51. Geiger, Susi & Finch, John, 2016. "Making incremental innovation tradable in industrial service settings," Journal of Business Research, Elsevier, vol. 69(7), pages 2463-2470.
  52. Silje Haus-Reve & Rune Dahl Fitjar & Andrés Rodríguez-Pose, 2023. "DUI it yourself: Innovation and activities to promote learning by doing, using, and interacting within the firm," Industry and Innovation, Taylor & Francis Journals, vol. 30(8), pages 1008-1028, September.
  53. Angelidou, Sofia & Mount, Matthew & Pandza, Krsto, 2022. "Exploring the asymmetric complementarity between external knowledge search and management innovation," Technovation, Elsevier, vol. 115(C).
  54. Ashish Arora & Andrea Fosfuri & Thomas Rønde, 2013. "Managing Licensing in a Market for Technology," Management Science, INFORMS, vol. 59(5), pages 1092-1106, May.
  55. Stefano Brusoni & Lorenzo Cassi & Simge Tuna, 2021. "Knowledge integration between technical change and strategy making," Journal of Evolutionary Economics, Springer, vol. 31(5), pages 1521-1552, November.
  56. Simge Tuna & Stefano Brusoni & Anja Schulze, 2019. "Architectural knowledge generation: evidence from a field study," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 28(5), pages 977-1009.
  57. Francisco Brahm & Jorge Tarziján, 2016. "Toward an integrated theory of the firm: The interplay between internal organization and vertical integration," Strategic Management Journal, Wiley Blackwell, vol. 37(12), pages 2481-2502, December.
  58. F. Landini & C. Franco, 2020. "Organizational Drivers of Innovation: The Role of Workforce Agility," Economics Department Working Papers 2020-EP01, Department of Economics, Parma University (Italy).
  59. Bogers, Marcel & Foss, Nicolai J. & Lyngsie, Jacob, 2018. "The “human side” of open innovation: The role of employee diversity in firm-level openness," Research Policy, Elsevier, vol. 47(1), pages 218-231.
  60. Alfredo De Massis & Kimberly A. Eddleston & Paola Rovelli, 2021. "Entrepreneurial by Design: How Organizational Design Affects Family and Non‐family Firms’ Opportunity Exploitation," Journal of Management Studies, Wiley Blackwell, vol. 58(1), pages 27-62, January.
  61. Hyundo Choi & Luis Alfonso Dau & Elizabeth M. Moore, 2022. "Learning Through Firms’ Overseas Subsidiaries in the United States and China: Linking Host Country Environments into Technological Learning Outcome Types," Management International Review, Springer, vol. 62(6), pages 885-914, December.
  62. Yasuhiro Arai & Noriaki Matsushima, 2023. "The impacts of suppliers and mutual outsourcing on organizational forms," Canadian Journal of Economics/Revue canadienne d'économique, John Wiley & Sons, vol. 56(1), pages 114-132, February.
  63. Vaquero Martín, María & Reinhardt, Ronny & Gurtner, Sebastian, 2021. "The dilemma of downstream market stakeholder involvement in NPD: Untangling the effects of involvement and capabilities on performance," Journal of Business Research, Elsevier, vol. 124(C), pages 136-151.
  64. Franco, Chiara & Landini, Fabio, 2022. "Organizational drivers of innovation: The role of workforce agility," Research Policy, Elsevier, vol. 51(2).
  65. Kamuriwo, Dzidziso Samuel & Baden-Fuller, Charles, 2016. "Knowledge integration using product R&D outsourcing in biotechnology," Research Policy, Elsevier, vol. 45(5), pages 1031-1045.
  66. Eiteneyer, Nils & Bendig, David & Brettel, Malte, 2019. "Social capital and the digital crowd: Involving backers to promote new product innovativeness," Research Policy, Elsevier, vol. 48(8), pages 1-1.
  67. Ter Wal, Anne L.J. & Criscuolo, Paola & Salter, Ammon, 2017. "Making a marriage of materials: The role of gatekeepers and shepherds in the absorption of external knowledge and innovation performance," Research Policy, Elsevier, vol. 46(5), pages 1039-1054.
  68. Castellacci, Fulvio & Gulbrandsen, Magnus & Hildrum, Jarle & Martinkenaite, Ieva & Simensen, Erlend, 2018. "Functional centrality and innovation intensity: Employee-level analysis of the Telenor group," Research Policy, Elsevier, vol. 47(9), pages 1674-1687.
  69. Dahlander, Linus & Piezunka, Henning, 2014. "Open to suggestions: How organizations elicit suggestions through proactive and reactive attention," Research Policy, Elsevier, vol. 43(5), pages 812-827.
  70. Juan Mejía Trejo & José Sánchez Gutiérrez & Gonzalo Maldonado Guzman, 2016. "The customer knowledge management and innovation," Contaduría y Administración, Accounting and Management, vol. 61(3), pages 456-477, Julio-Sep.
  71. Viktorija Badasjane & Anna Granlund & Mats Ahlskog & Jessica Bruch, 2022. "Coordination of Digital Transformation in International Manufacturing Networks—Challenges and Coping Mechanisms from an Organizational Perspective," Sustainability, MDPI, vol. 14(4), pages 1-21, February.
  72. Sabrina Lenz & Monica Pinhanez & Luis Enrique Urtubey De Césaris & Charlotte Jacobs, 2016. "Open Innovation And The Challenges Of Human Resource Management," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-26, October.
  73. Li, Qing & Zhang, Huaige & Hong, Xianpei, 2020. "Knowledge structure of technology licensing based on co-keywords network: A review and future directions," International Review of Economics & Finance, Elsevier, vol. 66(C), pages 154-165.
  74. Saebi, Tina & Foss, Nicolai J., 2015. "Business models for open innovation: Matching heterogeneous open innovation strategies with business model dimensions," European Management Journal, Elsevier, vol. 33(3), pages 201-213.
  75. Walter Brenner & Dimitris Karagiannis & Lutz Kolbe & Jens Krüger & Larry Leifer & Hermann-Josef Lamberti & Jan Leimeister & Hubert Österle & Charles Petrie & Hasso Plattner & Gerhard Schwabe & Falk Ue, 2014. "User, Use & Utility Research," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(1), pages 55-61, February.
  76. Yuefang Si & Wanxin Liu & Xianzhong Cao, 2020. "The effects of external knowledge source heterogeneity on enterprise process and product innovation performance," PLOS ONE, Public Library of Science, vol. 15(6), pages 1-13, June.
  77. Nicolai J. Foss, 2013. "Knowledge governance: meaning, origins and implications," Chapters, in: Anna Grandori (ed.), Handbook of Economic Organization, chapter 4, Edward Elgar Publishing.
  78. Khomich, S.G. & Smirnova, M.M. & Rebiazina, V.A., 2015. "The effect of cooperation at different stages of innovation process on company’s performance," Working Papers 6411, Graduate School of Management, St. Petersburg State University.
  79. Dong Kyoon Yoo, 2017. "Impacts of a Knowledge Sharing Climate and Interdisciplinary Knowledge Integration on Innovation," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(02), pages 1-23, June.
  80. Mona Ashok & Rajneesh Narula & Andrea Martinez-Noya, 2014. "End-User Collaboration for Process Innovation in Services: The Role of Internal Resources," John H Dunning Centre for International Business Discussion Papers jhd-dp2014-03, Henley Business School, University of Reading.
  81. Lu, Qinli & Chesbrough, Henry, 2022. "Measuring open innovation practices through topic modelling: Revisiting their impact on firm financial performance," Technovation, Elsevier, vol. 114(C).
  82. El Maalouf, Nicole & Bahemia, Hanna, 2023. "The implementation of inbound open innovation at the firm level: A dynamic capability perspective," Technovation, Elsevier, vol. 122(C).
  83. Colombo, Massimo G. & Foss, Nicolai J. & Lyngsie, Jacob & Rossi Lamastra, Cristina, 2021. "What drives the delegation of innovation decisions? The roles of firm innovation strategy and the nature of external knowledge," Research Policy, Elsevier, vol. 50(1).
  84. Ahn, Joon Mo & Lee, Weonvin & Mortara, Letizia, 2020. "Do government R&D subsidies stimulate collaboration initiatives in private firms?," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
  85. Caroline Mothe & Uyen T. Nguyen-Thi & Phu Nguyen-Van, 2015. "Complementarities in organizational innovation practices: evidence from French industrial firms," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 24(6), pages 569-595, September.
  86. Ruiz, Émilie & Beretta, Michela, 2021. "Managing internal and external crowdsourcing: An investigation of emerging challenges in the context of a less experienced firm," Technovation, Elsevier, vol. 106(C).
  87. Wang Xin, 2020. "Exploring the Impact of Strategic Flexibility on Business Model Innovation under the Open Innovation Activity: The Moderating Roles of Multiple Factors with Competitive Ties and Cooperative Ties," International Business Research, Canadian Center of Science and Education, vol. 13(7), pages 1-80, July.
  88. Catherine Magelssen, 2020. "Allocation of property rights and technological innovation within firms," Strategic Management Journal, Wiley Blackwell, vol. 41(4), pages 758-787, April.
  89. Stockstrom, Christoph S. & Goduscheit, René Chester & Lüthje, Christian & Jørgensen, Jacob Høj, 2016. "Identifying valuable users as informants for innovation processes: Comparing the search efficiency of pyramiding and screening," Research Policy, Elsevier, vol. 45(2), pages 507-516.
  90. Irina-Emily Hansen & Ola Jon Mork & Torgeir Welo & Geir Ringen, 2022. "Bridging the ‘Valley of Death’: Can Agile Principles Be Applied in Industry-Academia Research and Innovation Projects?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(4), pages 3172-3194, December.
  91. Milis Nilgun Caibula & Constantin Militaru & Răzvan Tamas & Cosmin Dumitrache & Ramona Dumitrache, 2021. "The Particularities of the Closing Processes of Project in the Context of Sustainability Requirements," Postmodern Openings, Editura Lumen, Department of Economics, vol. 12(1), pages 115-127, March.
  92. Xie, Xuemei & Wang, Lijun & Zhang, Tao, 2023. "Involving online community customers in product innovation: The double-edged sword effect," Technovation, Elsevier, vol. 123(C).
  93. Stefan, Ioana & Bengtsson, Lars, 2017. "Unravelling appropriability mechanisms and openness depth effects on firm performance across stages in the innovation process," Technological Forecasting and Social Change, Elsevier, vol. 120(C), pages 252-260.
  94. Venturini, Roberto & Ceccagnoli, Marco & van Zeebroeck, Nicolas, 2019. "Knowledge integration in the shadow of tacit spillovers: Empirical evidence from U.S. R&D labs," Research Policy, Elsevier, vol. 48(1), pages 180-205.
  95. Schmidt, Holger & Baumgarth, Carsten, 2017. "Empowerment from a "student as customer" perspective: Literature review and development of a framework in the context of higher education," PraxisWISSEN Marketing: German Journal of Marketing, AfM – Arbeitsgemeinschaft für Marketing, vol. 2(01/2017), pages 87-104.
  96. Laursen, Keld & Leten, Bart & Nguyen, Ngoc Han & Vancauteren, Mark, 2020. "Mounting corporate innovation performance: The effects of high-skilled migrant hires and integration capacity," Research Policy, Elsevier, vol. 49(9).
  97. Alireza Javanmardi Kashan & Kavoos Mohannak & Mirko Perano & Gian Luca Casali, 2018. "A Discovery of Multiple Levels of Open Innovation in Understanding the Economic Sustainability. A Case Study in the Manufacturing Industry," Sustainability, MDPI, vol. 10(12), pages 1-21, December.
  98. Achim Hecker & Alois Ganter, 2016. "Organisational And Technological Innovation And The Moderating Effect Of Open Innovation Strategies," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(02), pages 1-31, February.
  99. Cheng, Ru & Tao, Lei & Wang, Qiang & Zhao, Xiande, 2023. "The impact of value co-creation orientation on radical service innovation: Exploring a serial mediation mechanism," International Journal of Production Economics, Elsevier, vol. 262(C).
  100. Ebersberger, Bernd & Galia, Fabrice & Laursen, Keld & Salter, Ammon, 2021. "Inbound Open Innovation and Innovation Performance: A Robustness Study," Research Policy, Elsevier, vol. 50(7).
  101. Walsh, Gianfranco & Northington, William Magnus & Hille, Patrick & Dose, David, 2015. "Service employees' willingness to report complaints scale: Cross-country application and replication," Journal of Business Research, Elsevier, vol. 68(3), pages 500-506.
  102. Narula, R. & Ashok, M. & Martinez-Noya, A., 2014. "End-user collaboration for process innovation in services: The role of internal resources," MERIT Working Papers 019, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
  103. Achim Hecker, 2016. "Cultural Contingencies Of Open Innovation Strategies," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-27, October.
  104. O'Brien, Kieran, 2020. "Innovation types and the search for new ideas at the fuzzy front end: Where to look and how often?," Journal of Business Research, Elsevier, vol. 107(C), pages 13-24.
  105. Morgan, Todd & Obal, Michael & Anokhin, Sergey, 2018. "Customer participation and new product performance: Towards the understanding of the mechanisms and key contingencies," Research Policy, Elsevier, vol. 47(2), pages 498-510.
  106. Eun Hwa Lee & Choo Yeon Kim & Jae Wook Yoo, 2020. "Relationship between User Innovation Activities and Market Performance: Moderated Mediating Effect of Absorptive Capacity and CEO’s Shareholding on Innovation Performance," Sustainability, MDPI, vol. 12(24), pages 1-18, December.
  107. Pinna, Roberta & De Simone, Silvia & Cicotto, Gianfranco & Malik, Ashish, 2020. "Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem," Journal of Business Research, Elsevier, vol. 121(C), pages 524-534.
  108. Constantin Bratianu & Dan Florin Stanescu & Rares Mocanu & Ruxandra Bejinaru, 2021. "Serial Multiple Mediation of the Impact of Customer Knowledge Management on Sustainable Product Innovation by Innovative Work Behavior," Sustainability, MDPI, vol. 13(22), pages 1-25, November.
  109. Zhao, Liming & Zhang, Haihong & Wu, Wenqing, 2017. "Knowledge service decision making in business incubators based on the supernetwork model," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 479(C), pages 249-264.
  110. Markovic, Stefan & Bagherzadeh, Mehdi, 2018. "How does breadth of external stakeholder co-creation influence innovation performance? Analyzing the mediating roles of knowledge sharing and product innovation," Journal of Business Research, Elsevier, vol. 88(C), pages 173-186.
  111. Simona Gentile-Lüdecke & Rui Torres de Oliveira & Justin Paul, 2020. "Does organizational structure facilitate inbound and outbound open innovation in SMEs?," Small Business Economics, Springer, vol. 55(4), pages 1091-1112, December.
  112. Burcharth, Ana Luiza Lara de Araújo & Lettl, Christopher & Ulhøi, John Parm, 2015. "Extending organizational antecedents of absorptive capacity: Organizational characteristics that encourage experimentation," Technological Forecasting and Social Change, Elsevier, vol. 90(PA), pages 269-284.
  113. Yuosre F. Badir & Björn Frank & Marcel Bogers, 2020. "Employee-level open innovation in emerging markets: linking internal, external, and managerial resources," Journal of the Academy of Marketing Science, Springer, vol. 48(5), pages 891-913, September.
  114. Garcia Martinez, Marian & Zouaghi, Ferdaous & Sanchez Garcia, Mercedes, 2017. "Capturing value from alliance portfolio diversity: The mediating role of R&D human capital in high and low tech industries," Technovation, Elsevier, vol. 59(C), pages 55-67.
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