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Coordinating Supply and Demand on an On-Demand Service Platform with Impatient Customers

Citations

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Cited by:

  1. Jiang, Gege & Zhang, Xin & Li, Manzi & Li, Chuanyao, 2024. "The impact of regulatory level of the aggregation platforms on the ride-sourcing market with heterogeneous travelers," Economics of Transportation, Elsevier, vol. 37(C).
  2. Xi, Haoning & Aussel, Didier & Liu, Wei & Waller, S.Travis. & Rey, David, 2024. "Single-leader multi-follower games for the regulation of two-sided mobility-as-a-service markets," European Journal of Operational Research, Elsevier, vol. 317(3), pages 718-736.
  3. Dongling Rong & Xinyu Sun & Meilin Zhang & Shuangchi He, 2025. "Satisficing Approach to On-Demand Ride Matching," INFORMS Journal on Computing, INFORMS, vol. 37(2), pages 413-427, March.
  4. Oksana Loginova & X. Henry Wang & Qihong Liu, 2022. "The impact of multi-homing in a ride-sharing market," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 69(1), pages 239-254, August.
  5. He, Qiaochu & Fan, Xiaoshuai & Chen, Ying-Ju & Yang, Hai, 2021. "On-demand service delivery under asymmetric information: Priority pricing, market selection, and horizontal substitution," International Journal of Production Economics, Elsevier, vol. 237(C).
  6. Yunke Mai & Bin Hu & Saša Pekeč, 2023. "Courteous or Crude? Managing User Conduct to Improve On-Demand Service Platform Performance," Management Science, INFORMS, vol. 69(2), pages 996-1016, February.
  7. Orhan Bahadır Doğan & V. Kumar & Avishek Lahiri, 2024. "Platform-level consequences of performance-based commission for service providers: Evidence from ridesharing," Journal of the Academy of Marketing Science, Springer, vol. 52(4), pages 1240-1261, July.
  8. De Munck, Thomas & Chevalier, Philippe & Tancrez, Jean-Sébastien, 2023. "Managing priorities on on-demand service platforms with waiting time differentiation," International Journal of Production Economics, Elsevier, vol. 266(C).
  9. Hu, Xinru & Zhou, Shuiyin & Luo, Xiaomeng & Li, Jianbin & Zhang, Chi, 2024. "Optimal pricing strategy of an on-demand platform with cross-regional passengers," Omega, Elsevier, vol. 122(C).
  10. Wang, Jing-Peng & Wang, Hai & Liu, Peng & Huang, Hai-Jun, 2025. "Order dispatching strategy and pricing scheme in ride-sourcing markets with consideration of service cancellation," Transportation Research Part B: Methodological, Elsevier, vol. 199(C).
  11. Chen, Danna & Zhou, Yong-Wu & Lin, Xiaogang & Jin, Kangning, 2025. "Customer and provider bounded rationality in on-demand service platforms," European Journal of Operational Research, Elsevier, vol. 320(2), pages 389-401.
  12. Chen, Junlin & Xiong, Jinghong & Chen, Guobao & Liu, Xin & Yan, Peng & Jiang, Hai, 2024. "Optimal instant discounts of multiple ride options at a ride-hailing aggregator," European Journal of Operational Research, Elsevier, vol. 314(2), pages 718-734.
  13. Zhang, Zhuoye & Zhang, Fangni, 2024. "Optimal operation strategies of an urban crowdshipping platform in asset-light, asset-medium, or asset-heavy business format," Transportation Research Part B: Methodological, Elsevier, vol. 189(C).
  14. Long He & Sheng Liu & Zuo‐Jun Max Shen, 2022. "Smart urban transport and logistics: A business analytics perspective," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3771-3787, October.
  15. Qiao‐Chu He & Tiantian Nie & Yun Yang & Zuo‐Jun Shen, 2021. "Beyond Repositioning: Crowd‐Sourcing and Geo‐Fencing for Shared‐Mobility Systems," Production and Operations Management, Production and Operations Management Society, vol. 30(10), pages 3448-3466, October.
  16. Ke, Jintao & Chen, Xiqun (Michael) & Yang, Hai & Li, Sen, 2022. "Coordinating supply and demand in ride-sourcing markets with pre-assigned pooling service and traffic congestion externality," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 166(C).
  17. Guokai Li & Ningyuan Chen & Guillermo Gallego & Pin Gao & Steven Kou, 2024. "Dealership or Marketplace with Fulfillment Services: A Dynamic Comparison," Manufacturing & Service Operations Management, INFORMS, vol. 26(5), pages 1860-1877, September.
  18. Guodong Lyu & Wang Chi Cheung & Chung-Piaw Teo & Hai Wang, 2024. "Multiobjective Stochastic Optimization: A Case of Real-Time Matching in Ride-Sourcing Markets," Manufacturing & Service Operations Management, INFORMS, vol. 26(2), pages 500-518, March.
  19. Yingjie Zhang & Beibei Li & Sean Qian, 2023. "Ridesharing and Digital Resilience for Urban Anomalies: Evidence from the New York City Taxi Market," Information Systems Research, INFORMS, vol. 34(4), pages 1775-1790, December.
  20. Kong, Xiang T.R. & Kang, Kai & Zhong, Ray Y. & Luo, Hao & Xu, Su Xiu, 2021. "Cyber physical system-enabled on-demand logistics trading," International Journal of Production Economics, Elsevier, vol. 233(C).
  21. Yang Liu & Sen Li, 2025. "Piggyback on Idle Ride-Sourcing Drivers for Integrated On-Demand and Flexible Intracity Parcel Delivery Services," Transportation Science, INFORMS, vol. 59(3), pages 494-517, June.
  22. Hossein Abouee‐Mehrizi & Opher Baron & Oded Berman & David Chen, 2021. "Adoption of Electric Vehicles in Car Sharing Market," Production and Operations Management, Production and Operations Management Society, vol. 30(1), pages 190-209, January.
  23. Liang, Jian & Zhao, Ya & Wang, Hai & Yang, Linchuan & Ke, Jintao, 2025. "Understanding order cancellation behavior in on-demand delivery services," Transportation Research Part A: Policy and Practice, Elsevier, vol. 198(C).
  24. Ziru Li & Chen Liang & Yili Hong & Zhongju Zhang, 2022. "How Do On‐demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 239-258, January.
  25. Yongtao Peng & Bohai Chen & Eleonora Veglianti, 2022. "Platform Service Supply Chain Network Equilibrium Model with Data Empowerment," Sustainability, MDPI, vol. 14(9), pages 1-21, April.
  26. Zhen Lian & Garrett van Ryzin, 2025. "Capturing the Benefits of Autonomous Vehicles in Ride Hailing: The Role of Market Configuration," Management Science, INFORMS, vol. 71(7), pages 5491-5510, July.
  27. Mo, Dong & Yu, Jingru & Chen, Xiqun Michael, 2020. "Modeling and managing heterogeneous ride-sourcing platforms with government subsidies on electric vehicles," Transportation Research Part B: Methodological, Elsevier, vol. 139(C), pages 447-472.
  28. He, Shan & Dai, Ying & Ma, Zu-Jun, 2023. "To offer or not to offer? The optimal value-insured strategy for crowdsourced delivery platforms," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 173(C).
  29. Ye, Fei & Ni, Debing & Li, Kevin W., 2021. "Competition between manufacturers and sharing economy platforms: An owner base and sharing utility perspective," International Journal of Production Economics, Elsevier, vol. 234(C).
  30. Dong, Tingting & Xu, Zhengtian & Luo, Qi & Yin, Yafeng & Wang, Jian & Ye, Jieping, 2021. "Optimal contract design for ride-sourcing services under dual sourcing," Transportation Research Part B: Methodological, Elsevier, vol. 146(C), pages 289-313.
  31. Junxin Shi & Xiangyong Li, 2024. "Order assignment in a ride-hailing platform with heterogeneous participants," Operations Management Research, Springer, vol. 17(1), pages 152-174, March.
  32. Zhang, Kenan & Alonso-Mora, Javier & Fielbaum, Andres, 2025. "What do walking and e-hailing bring to scale economies in on-demand mobility?," Transportation Research Part B: Methodological, Elsevier, vol. 192(C).
  33. Zhao, Meng & Li, Bin & Ren, Jiali & Hao, Zhihua, 2023. "Competition equilibrium of ride-sourcing platforms and optimal government subsidies considering customers’ green preference under peak carbon dioxide emissions," International Journal of Production Economics, Elsevier, vol. 255(C).
  34. Mo, Dong & Wang, Hai & Cai, Zeen & Szeto, W.Y. & Chen, Xiqun (Michael), 2024. "Modeling and regulating a ride-sourcing market integrated with vehicle rental services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 192(C).
  35. Chen, Mingyang & Zhao, Daozhi & Gong, Yeming & Hong, Zhaofu, 2021. "Reference-dependent preferences in the on-demand service newsvendor with self-scheduling capacity," International Journal of Production Economics, Elsevier, vol. 234(C).
  36. Wang, Chaojun & Li, Peng & Yang, Hanyu & Zhao, Jing, 2025. "Two-sided market pricing model for optimizing strategy in a taxi service platform considering price and time sensitivities of passengers," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 670(C).
  37. Zhu, Zheng & Ke, Jintao & Wang, Hai, 2021. "A mean-field Markov decision process model for spatial-temporal subsidies in ride-sourcing markets," Transportation Research Part B: Methodological, Elsevier, vol. 150(C), pages 540-565.
  38. Eryn Juan He & Joel Goh, 2022. "Profit or Growth? Dynamic Order Allocation in a Hybrid Workforce," Management Science, INFORMS, vol. 68(8), pages 5891-5906, August.
  39. Ji, Yuxiong & Zhou, Minhang & Zheng, Yujing & Shen, Yu & Du, Yuchuan, 2024. "Urban passenger-and-package sharing transportation by e-hailing taxis: A simulation-based pricing analysis in shanghai," Transport Policy, Elsevier, vol. 156(C), pages 138-151.
  40. Zhou, Yaqian & Ke, Jintao & Yang, Hai & Guo, Pengfei, 2024. "Platform integration in ride-sourcing markets with heterogeneous passengers," Transportation Research Part B: Methodological, Elsevier, vol. 188(C).
  41. Wenjie Wang & Lei Xie, 2022. "Optimal pricing of crowdsourcing logistics services with social delivery capacity," Journal of Combinatorial Optimization, Springer, vol. 43(5), pages 1447-1469, July.
  42. Yang, Haochun & Liang, Yunyi & Yang, Hongxu & Wu, Zhizhou, 2026. "Dynamic game-theoretic pricing for urban rail transit and feeder ride-hailing services: A case study in Hangzhou," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 205(C).
  43. Raj, Ashish & Das, Debabrata, 2025. "Optimizing Q-commerce delivery: Unravelling the interplay of fee, penalty, and rider-platform collaborative efforts," International Journal of Production Economics, Elsevier, vol. 281(C).
  44. Bin Dai & Yu Nu, 2020. "Pricing and capacity allocation strategies: Implications for manufacturers with product sharing," Naval Research Logistics (NRL), John Wiley & Sons, vol. 67(3), pages 201-222, April.
  45. Wu, Weitiao & Zhang, Zeyue & Lu, Kai & Ren, Jingxuan, 2025. "Dynamic demand-responsive transit scheduling with time-dependent travel times: A joint supply and demand management approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 202(C).
  46. Liu, Yang & Li, Sen, 2023. "An economic analysis of on-demand food delivery platforms: Impacts of regulations and integration with ride-sourcing platforms," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 171(C).
  47. Xiaogang Lin & Tao Lu & Xin Wang & Gang Kou, 2025. "Mergers Between On-Demand Service Platforms: The Impact on Consumer Surplus and Labor Welfare," Information Systems Research, INFORMS, vol. 36(3), pages 1612-1630, September.
  48. Yang, Hai & Shao, Chaoyi & Wang, Hai & Ye, Jieping, 2020. "Integrated reward scheme and surge pricing in a ridesourcing market," Transportation Research Part B: Methodological, Elsevier, vol. 134(C), pages 126-142.
  49. Shi, Junxin & Li, Xiangyong & Aneja, Y.P. & Li, Xiaonan, 2023. "Ride-matching for the ride-hailing platform with heterogeneous drivers," Transport Policy, Elsevier, vol. 136(C), pages 169-192.
  50. Zhong, Yuanguang & Yang, Tong & Cao, Bin & Cheng, T.C.E., 2022. "On-demand ride-hailing platforms in competition with the taxi industry: Pricing strategies and government supervision," International Journal of Production Economics, Elsevier, vol. 243(C).
  51. Guiyun Feng & Guangwen Kong & Zizhuo Wang, 2021. "We Are on the Way: Analysis of On-Demand Ride-Hailing Systems," Manufacturing & Service Operations Management, INFORMS, vol. 23(5), pages 1237-1256, September.
  52. Elsie Mbua Eposi, 2024. "Enhancing the Quality-Of-Service Management for Managers and Frontline Employees: The Case of Post Office Services, South Africa," International Review of Management and Marketing, Econjournals, vol. 14(4), pages 46-60, July.
  53. Huang, Guan & Liang, Yuebing & Zhao, Zhan, 2023. "Understanding market competition between transportation network companies using big data," Transportation Research Part A: Policy and Practice, Elsevier, vol. 178(C).
  54. Yang, Jie & Zhao, Daozhi & Wang, Zeyu & Xu, Chunqiu, 2022. "Impact of regulation on on-demand ride-sharing service: Profit-based target vs demand-based target," Research in Transportation Economics, Elsevier, vol. 92(C).
  55. Li, Baicheng & Szeto, W.Y., 2021. "Modeling and analyzing a taxi market with a monopsony taxi owner and multiple rentee-drivers," Transportation Research Part B: Methodological, Elsevier, vol. 143(C), pages 1-22.
  56. Wen Diao & Baojun Jiang & Lin Tian, 2023. "Competition between P2P ride‐sharing platforms and traditional taxis," Production and Operations Management, Production and Operations Management Society, vol. 32(12), pages 3801-3815, December.
  57. Zhang, Wensi & Adan, Ivo & Kulkarni, Vidyadhar G., 2026. "Admission control for service systems with impatient customers: Value of information," European Journal of Operational Research, Elsevier, vol. 330(1), pages 157-168.
  58. Zhou, Yaqian & Li, Xinwei & Yang, Hai, 2026. "Competitive ride-hailing markets with double-sided heterogeneity: Impacts of customers’ service valuation and drivers’ reservation earnings," Transportation Research Part B: Methodological, Elsevier, vol. 205(C).
  59. Zhang, Zhuoye & Zhang, Fangni & Liu, Wei, 2025. "To park or to share your autonomous vehicle?," Transportation Research Part B: Methodological, Elsevier, vol. 200(C).
  60. Wang, Xinyu & Zhang, Yuxing & Zhang, Shuhua, 2024. "Dynamic order allocation in a duopoly hybrid workforce of competition: A machine learning approach," European Journal of Operational Research, Elsevier, vol. 315(2), pages 668-690.
  61. Zhong, Yuanguang & Lan, Yibo & Chen, Zhi & Yang, Jiazi, 2023. "On-demand ride-hailing platforms with heterogeneous quality-sensitive customers: Dedicated system or pooling system?," Transportation Research Part B: Methodological, Elsevier, vol. 173(C), pages 247-266.
  62. Annachiara Longoni & Sergio Salas & Cristina Sancha & Vicenta Sierra & Frank Wiengarten, 2025. "Exploring the Implications of Working Conditions for Corporate Sustainability in Last-Mile Delivery Platform Companies," Journal of Business Ethics, Springer, vol. 199(3), pages 627-651, July.
  63. Eryn Juan He & Sergei Savin & Joel Goh & Chung-Piaw Teo, 2023. "Off-Platform Threats in On-Demand Services," Manufacturing & Service Operations Management, INFORMS, vol. 25(2), pages 775-791, March.
  64. Wang, Tianyu & Wu, Desheng & Yang, Jiaxian, 2026. "Efficiency with consent: Permutable queueing in on-demand services," Omega, Elsevier, vol. 138(C).
  65. Xunyi Wang & Meiling Jiang & Wencui Han & Liangfei Qiu, 2022. "Do Emotions Sell? The Impact of Emotional Expressions on Sales in the Space‐Sharing Economy," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 65-82, January.
  66. Cai, Zeen & Mo, Dong & Geng, Maosi & Tang, Wei & Chen, Xiqun Michael, 2023. "Integrating ride-sourcing with electric vehicle charging under mixed fleets and differentiated services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 169(C).
  67. Li, Xiaonan & Li, Xiangyong & Shi, Junxin, 2024. "Capacity sharing for ride-sourcing platforms under competition," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 182(C).
  68. Saharsh Agarwal & Deepa Mani & Rahul Telang, 2023. "The Impact of Ride-Hailing Services on Congestion: Evidence from Indian Cities," Manufacturing & Service Operations Management, INFORMS, vol. 25(3), pages 862-883, May.
  69. Lei, Zengxiang & Ukkusuri, Satish V., 2023. "Scalable reinforcement learning approaches for dynamic pricing in ride-hailing systems," Transportation Research Part B: Methodological, Elsevier, vol. 178(C).
  70. Ming Hu, 2021. "From the Classics to New Tunes: A Neoclassical View on Sharing Economy and Innovative Marketplaces," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1668-1685, June.
  71. Bao, Yue & Zang, Guangzhi & Yang, Hai & Gao, Ziyou & Long, Jiancheng, 2023. "Mathematical modeling of the platform assignment problem in a ride-sourcing market with a third-party integrator," Transportation Research Part B: Methodological, Elsevier, vol. 178(C).
  72. Lee, Enoch & Cen, Xuekai & Lo, Hong K., 2021. "Zonal-based flexible bus service under elastic stochastic demand," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
  73. Bahrami, Sina & Nourinejad, Mehdi & Yin, Yafeng & Wang, Hai, 2023. "The three-sided market of on-demand delivery," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 179(C).
  74. Keji Wei & Vikrant Vaze & Alexandre Jacquillat, 2022. "Transit Planning Optimization Under Ride-Hailing Competition and Traffic Congestion," Transportation Science, INFORMS, vol. 56(3), pages 725-749, May.
  75. Shiliang Cui & Kaili Li & Luyi Yang & Jinting Wang, 2022. "Slugging: Casual Carpooling for Urban Transit," Manufacturing & Service Operations Management, INFORMS, vol. 24(5), pages 2516-2534, September.
  76. Meijian Yang & Enjun Xia, 2021. "A Systematic Literature Review on Pricing Strategies in the Sharing Economy," Sustainability, MDPI, vol. 13(17), pages 1-28, August.
  77. Tang, Wei & Xie, Ningke & Mo, Dong & Cai, Zeen & Lee, Der-Horng & Chen, Xiqun (Michael), 2023. "Optimizing subsidy strategies of the ride-sourcing platform under government regulation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 173(C).
  78. Ke, Jintao & Wang, Ce & Li, Xinwei & Tian, Qiong & Huang, Hai-Jun, 2024. "Equilibrium analysis for on-demand food delivery markets," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 184(C).
  79. Jaelynn Oh & Chloe Kim Glaeser & Xuanming Su, 2026. "Food Ordering and Delivery: How Platforms and Restaurants Should Split the Pie," Management Science, INFORMS, vol. 72(3), pages 1748-1768, March.
  80. Seo, Yoo Seok & Lim, JeongWook & Lee, Byeong Kwon & Park, Kun Soo, 2025. "Pricing and wage decisions for on-demand food delivery platforms with multiple customer classes and courier pools," International Journal of Production Economics, Elsevier, vol. 289(C).
  81. Chen, Mingyang & Zhao, Daozhi & Gong, Yeming & Rekik, Yacine, 2022. "An on-demand service platform with self-scheduling capacity: Uniform versus multiplier-based pricing," International Journal of Production Economics, Elsevier, vol. 243(C).
  82. Ke, Jintao & Li, Xinwei & Yang, Hai & Yin, Yafeng, 2021. "Pareto-efficient solutions and regulations of congested ride-sourcing markets with heterogeneous demand and supply," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 154(C).
  83. Yu, Jianjun & Fang, Yanli & Zhong, Yuanguang & Zhang, Xiong & Zhang, Ruijie, 2022. "Pricing and quality strategies for an on-demand housekeeping platform with customer-intensive services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
  84. Victor Martínez-de-Albéniz & Catarina Pinto & Pedro Amorim, 2022. "Driving Supply to Marketplaces: Optimal Platform Pricing When Suppliers Share Inventory," Manufacturing & Service Operations Management, INFORMS, vol. 24(4), pages 2367-2386, July.
  85. Benioudakis, Myron & Zissis, Dimitris & Burnetas, Apostolos & Ioannou, George, 2023. "Service provision on an aggregator platform with time-sensitive customers: Pricing strategies and coordination," International Journal of Production Economics, Elsevier, vol. 257(C).
  86. Gu, Wei & Heese, H. Sebastian & Kemahlıoğlu-Ziya, Eda & Ziya, Serhan, 2024. "Pricing for services with cross-segment externalities, capacity constraints, and competition," European Journal of Operational Research, Elsevier, vol. 313(2), pages 801-813.
  87. Mo, Dong & Chen, Xiqun (Michael) & Zhang, Junlin, 2022. "Modeling and Managing Mixed On-Demand Ride Services of Human-Driven Vehicles and Autonomous Vehicles," Transportation Research Part B: Methodological, Elsevier, vol. 157(C), pages 80-119.
  88. De Munck, Thomas & Tancrez, Jean-Sébastien & Chevalier, Philippe, 2025. "Transfer Reinforcement Learning for Pricing, Driver Repositioning and Customer Admission in Ride-Hailing Networks," LIDAM Discussion Papers CORE 2025004, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
  89. Saif Benjaafar & Harald Bernhard & Costas Courcoubetis & Michail Kanakakis & Spyridon Papafragkos, 2022. "Drivers, Riders, and Service Providers: The Impact of the Sharing Economy on Mobility," Management Science, INFORMS, vol. 68(1), pages 123-142, January.
  90. Siqin, Tana & Choi, Tsan-Ming & Chung, Sai-Ho, 2022. "Optimal E-tailing channel structure and service contracting in the platform era," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 160(C).
  91. Li, Xiaonan & Li, Xiangyong & Wang, Hai & Shi, Junxin & Aneja, Y.P., 2022. "Supply regulation under the exclusion policy in a ride-sourcing market," Transportation Research Part B: Methodological, Elsevier, vol. 166(C), pages 69-94.
  92. Hu, Shu & Tang, Yanli, 2024. "Impact of product sharing and heterogeneous consumers on manufacturers offering trade-in programs," Omega, Elsevier, vol. 122(C).
  93. Tao, Jiawei & Dai, Hongyan & Chen, Weiwei & Jiang, Hai, 2023. "The value of personalized dispatch in O2O on-demand delivery services," European Journal of Operational Research, Elsevier, vol. 304(3), pages 1022-1035.
  94. Niam Yaraghi & Ramaswamy Ramesh & Giri Kumar Tayi, 2025. "Pay, Pat, and Clawback: Incentivizing Service Providers’ Participation in On-Demand Digital Platforms," Management Science, INFORMS, vol. 71(9), pages 7579-7599, September.
  95. Zhang, Jiang-Hua & Zhu, Rui & Wang, Jing-Peng, 2025. "Joint re-dispatching and pricing on a business-to-consumer ride-hailing platform," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 196(C).
  96. Jun Pei & Ping Yan & Subodha Kumar & Xinbao Liu, 2021. "How to React to Internal and External Sharing in B2C and C2C," Production and Operations Management, Production and Operations Management Society, vol. 30(1), pages 145-170, January.
  97. Chen, Xiqun (Michael) & Zheng, Hongyu & Ke, Jintao & Yang, Hai, 2020. "Dynamic optimization strategies for on-demand ride services platform: Surge pricing, commission rate, and incentives," Transportation Research Part B: Methodological, Elsevier, vol. 138(C), pages 23-45.
  98. Jacob, Jagan & Roet-Green, Ricky, 2021. "Ride solo or pool: Designing price-service menus for a ride-sharing platform," European Journal of Operational Research, Elsevier, vol. 295(3), pages 1008-1024.
  99. Dennis J. Zhang & Hengchen Dai & Lingxiu Dong & Fangfang Qi & Nannan Zhang & Xiaofei Liu & Zhongyi Liu & Jiang Yang, 2020. "The Long-term and Spillover Effects of Price Promotions on Retailing Platforms: Evidence from a Large Randomized Experiment on Alibaba," Management Science, INFORMS, vol. 66(6), pages 2589-2609, June.
  100. Zhuoxin Li & Gang Wang, 2025. "On-Demand Delivery Platforms and Restaurant Sales," Management Science, INFORMS, vol. 71(7), pages 5788-5804, July.
  101. Dong, Zhenning & Leng, Mingming, 2021. "Managing on-demand ridesharing operations: Optimal pricing decisions for a ridesharing platform," International Journal of Production Economics, Elsevier, vol. 232(C).
  102. Zenan Zhou & Xiang Wan, 2022. "Does the Sharing Economy Technology Disrupt Incumbents? Exploring the Influences of Mobile Digital Freight Matching Platforms on Road Freight Logistics Firms," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 117-137, January.
  103. Tian, Lijun & Jiang, Xiaolan & Wu, Wenxiang & Huang, Haijun, 2024. "Becoming a freelancer or contractor? Drivers’ contractual mode and schedule decisions in a dual sourcing market," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 185(C).
  104. Wang, Hui & Li, Yuanyuan & Liu, Yang & Hu, Xiaowei & Wang, Jian, 2025. "Optimizing on-demand ride-hailing services in two-sided coupled markets with impatient riders," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 198(C).
  105. Li, Xin & Li, Qingying & Guo, Pengfei, 2021. "Time-based or fixed-fee? How to penalize cancellation of orders of car-hailing applications," International Journal of Production Economics, Elsevier, vol. 232(C).
  106. Yanli Tang & Pengfei Guo & Christopher S. Tang & Yulan Wang, 2021. "Gender‐Related Operational Issues Arising from On‐Demand Ride‐Hailing Platforms: Safety Concerns and System Configuration," Production and Operations Management, Production and Operations Management Society, vol. 30(10), pages 3481-3496, October.
  107. Xu, Yu & Ling, Liuyi & Wu, Jie & Xu, Shengshuo, 2024. "On-demand ride-hailing platforms under green mobility: Pricing strategies and government regulation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 189(C).
  108. Liu Ming & Tunay Tunca & Yi Xu & Weiming Zhu, 2025. "Market Formation, Pricing, and Value Generation in Ride-Hailing Services," Manufacturing & Service Operations Management, INFORMS, vol. 27(5), pages 1551-1570, September.
  109. Tang, Wei & Chen, Xiqun (Michael) & Lee, Der-Horng, 2025. "Toward mobility incentive: Integrating green service and carbon inclusion scheme into the ride-hailing market," Transportation Research Part B: Methodological, Elsevier, vol. 201(C).
  110. Jing Gong & Brad N. Greenwood & Yiping (Amy) Song, 2023. "An Empirical Investigation of Ridesharing and New Vehicle Purchase," Manufacturing & Service Operations Management, INFORMS, vol. 25(3), pages 884-902, May.
  111. Li, Xinwei & Ke, Jintao & Yang, Hai & Wang, Hai & Zhou, Yaqian, 2024. "An aggregate matching and pick-up model for mobility-on-demand services," Transportation Research Part B: Methodological, Elsevier, vol. 190(C).
  112. Nie, Fapeng & Li, Xiang & Hong, Zhaofu, 2026. "Differential service strategies of ride-hailing platforms for passengers with heterogeneous behaviors," International Journal of Production Economics, Elsevier, vol. 293(C).
  113. Yiwei Wang & Lauren Xiaoyuan Lu & Pengcheng Shi, 2022. "Does Customer Email Engagement Improve Profitability? Evidence from a Field Experiment in Subscription Service Retailing," Manufacturing & Service Operations Management, INFORMS, vol. 24(5), pages 2703-2721, September.
  114. Qi (George) Chen & Yanzhe (Murray) Lei & Stefanus Jasin, 2024. "Real-Time Spatial–Intertemporal Pricing and Relocation in a Ride-Hailing Network: Near-Optimal Policies and the Value of Dynamic Pricing," Operations Research, INFORMS, vol. 72(5), pages 2097-2118, September.
  115. Dai Yao & Chuang Tang & Junhong Chu, 2023. "A Dynamic Model of Owner Acceptance in Peer-to-Peer Sharing Markets," Marketing Science, INFORMS, vol. 42(1), pages 166-188, January.
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