IDEAS home Printed from https://ideas.repec.org/a/eee/transb/v166y2022icp69-94.html
   My bibliography  Save this article

Supply regulation under the exclusion policy in a ride-sourcing market

Author

Listed:
  • Li, Xiaonan
  • Li, Xiangyong
  • Wang, Hai
  • Shi, Junxin
  • Aneja, Y.P.

Abstract

On-demand ride-sourcing platforms have quickly emerged and become ubiquitous in our daily lives. Motivated by the rising public concern about service quality in the ride-sourcing market, this paper aims to examine the impact of exclusion policy that can serve as both quality management and supply regulation strategy. With an exclusion policy, the platform excludes low-quality service providers/drivers from the ride-sourcing market by setting a quality threshold of admission (QTA). We propose a model to describe and analyze the market equilibrium under the exclusion policy and present our analytical and numerical results – some of which are non-intuitive and intriguing. Considering network effects captured by both quality and quantity of service in the market, we find that both the realized supply and total labor welfare are not reduced but rather increase when the platform implements a well-designed exclusion policy. Whereas the platform’s profit, customer surplus, labor welfare, and social welfare are each non-monotonic in the QTA level – first increasing and then decreasing – a moderate level of QTA can benefit all stakeholders (platform, drivers, and passengers) in the market. We also analyze the model with alternative network effects and present the theoretical and numerical results. Using the model, we further identify the principal factors in determining the optimal exclusion policy; these include passengers’ quality preference, labor pool size, and quality differentiation among registered drivers.

Suggested Citation

  • Li, Xiaonan & Li, Xiangyong & Wang, Hai & Shi, Junxin & Aneja, Y.P., 2022. "Supply regulation under the exclusion policy in a ride-sourcing market," Transportation Research Part B: Methodological, Elsevier, vol. 166(C), pages 69-94.
  • Handle: RePEc:eee:transb:v:166:y:2022:i:c:p:69-94
    DOI: 10.1016/j.trb.2022.10.005
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0191261522001643
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.trb.2022.10.005?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Diep Ngoc Su & Duy Quy Nguyen-Phuoc & Lester W. Johnson, 2021. "Effects of perceived safety, involvement and perceived service quality on loyalty intention among ride-sourcing passengers," Transportation, Springer, vol. 48(1), pages 369-393, February.
    2. E. Glen Weyl, 2010. "A Price Theory of Multi-sided Platforms," American Economic Review, American Economic Association, vol. 100(4), pages 1642-1672, September.
    3. Rouba Ibrahim, 2018. "Managing Queueing Systems Where Capacity is Random and Customers are Impatient," Production and Operations Management, Production and Operations Management Society, vol. 27(2), pages 234-250, February.
    4. Yang, Hai & Shao, Chaoyi & Wang, Hai & Ye, Jieping, 2020. "Integrated reward scheme and surge pricing in a ridesourcing market," Transportation Research Part B: Methodological, Elsevier, vol. 134(C), pages 126-142.
    5. Mark Armstrong, 2006. "Competition in two‐sided markets," RAND Journal of Economics, RAND Corporation, vol. 37(3), pages 668-691, September.
    6. Joshua D. Angrist & Sydnee Caldwell & Jonathan V. Hall, 2021. "Uber versus Taxi: A Driver's Eye View," American Economic Journal: Applied Economics, American Economic Association, vol. 13(3), pages 272-308, July.
    7. Jiaru Bai & Kut C. So & Christopher S. Tang & Xiqun (Michael) Chen & Hai Wang, 2019. "Coordinating Supply and Demand on an On-Demand Service Platform with Impatient Customers," Manufacturing & Service Operations Management, INFORMS, vol. 21(3), pages 556-570, July.
    8. Wang, Xiaolei & Liu, Wei & Yang, Hai & Wang, Dan & Ye, Jieping, 2020. "Customer behavioural modelling of order cancellation in coupled ride-sourcing and taxi markets," Transportation Research Part B: Methodological, Elsevier, vol. 132(C), pages 358-378.
    9. Jean‐Charles Rochet & Jean Tirole, 2006. "Two‐sided markets: a progress report," RAND Journal of Economics, RAND Corporation, vol. 37(3), pages 645-667, September.
    10. Chen, Yiwei & Wang, Hai, 2018. "Pricing for a Last-Mile Transportation System," Transportation Research Part B: Methodological, Elsevier, vol. 107(C), pages 57-69.
    11. Jean-Charles Rochet & Jean Tirole, 2003. "Platform Competition in Two-Sided Markets," Journal of the European Economic Association, MIT Press, vol. 1(4), pages 990-1029, June.
    12. Thierer, Adam & Koopman, Chris & Hobson, Anne & Kuiper, Chris, 2015. "How the Internet, the Sharing Economy, and Reputational Feedback Mechanisms Solve the “Lemons Problemâ€," Working Papers 07371, George Mason University, Mercatus Center.
    13. Luo, Qi & Saigal, Romesh & Chen, Zhibin & Yin, Yafeng, 2019. "Accelerating the adoption of automated vehicles by subsidies: A dynamic games approach," Transportation Research Part B: Methodological, Elsevier, vol. 129(C), pages 226-243.
    14. Caillaud, Bernard & Jullien, Bruno, 2003. "Chicken & Egg: Competition among Intermediation Service Providers," RAND Journal of Economics, The RAND Corporation, vol. 34(2), pages 309-328, Summer.
    15. Xu, Zhengtian & Yin, Yafeng & Ye, Jieping, 2020. "On the supply curve of ride-hailing systems," Transportation Research Part B: Methodological, Elsevier, vol. 132(C), pages 29-43.
    16. Yang, Hai & Yang, Teng, 2011. "Equilibrium properties of taxi markets with search frictions," Transportation Research Part B: Methodological, Elsevier, vol. 45(4), pages 696-713, May.
    17. Kim, Jin-Hyuk & Prince, Jeffrey & Qiu, Calvin, 2014. "Indirect network effects and the quality dimension: A look at the gaming industry," International Journal of Industrial Organization, Elsevier, vol. 37(C), pages 99-108.
    18. Zhong, Yuanguang & Lin, Zhaozhan & Zhou, Yong-Wu & Cheng, T.C.E. & Lin, Xiaogang, 2019. "Matching supply and demand on ride-sharing platforms with permanent agents and competition," International Journal of Production Economics, Elsevier, vol. 218(C), pages 363-374.
    19. Wang, Hai & Yang, Hai, 2019. "Ridesourcing systems: A framework and review," Transportation Research Part B: Methodological, Elsevier, vol. 129(C), pages 122-155.
    20. Zhou, Yaqian & Yang, Hai & Ke, Jintao & Wang, Hai & Li, Xinwei, 2022. "Competition and third-party platform-integration in ride-sourcing markets," Transportation Research Part B: Methodological, Elsevier, vol. 159(C), pages 76-103.
    21. Uri Ronnen, 1991. "Minimum Quality Standards, Fixed Costs, and Competition," RAND Journal of Economics, The RAND Corporation, vol. 22(4), pages 490-504, Winter.
    22. Sun, Hao & Wang, Hai & Wan, Zhixi, 2019. "Model and analysis of labor supply for ride-sharing platforms in the presence of sample self-selection and endogeneity," Transportation Research Part B: Methodological, Elsevier, vol. 125(C), pages 76-93.
    23. Leland, Hayne E, 1979. "Quacks, Lemons, and Licensing: A Theory of Minimum Quality Standards," Journal of Political Economy, University of Chicago Press, vol. 87(6), pages 1328-1346, December.
    24. Yuqing Zheng & Harry Kaiser, 2013. "Optimal quality threshold of admission in a two-sided farmers’ market," Applied Economics, Taylor & Francis Journals, vol. 45(23), pages 3360-3369, August.
    25. Ke, Jintao & Yang, Hai & Li, Xinwei & Wang, Hai & Ye, Jieping, 2020. "Pricing and equilibrium in on-demand ride-pooling markets," Transportation Research Part B: Methodological, Elsevier, vol. 139(C), pages 411-431.
    26. Zhong, Yuanguang & Pan, Qi & Xie, Wei & Cheng, T.C.E. & Lin, Xiaogang, 2020. "Pricing and wage strategies for an on-demand service platform with heterogeneous congestion-sensitive customers," International Journal of Production Economics, Elsevier, vol. 230(C).
    27. Chiwei Yan & Helin Zhu & Nikita Korolko & Dawn Woodard, 2020. "Dynamic pricing and matching in ride‐hailing platforms," Naval Research Logistics (NRL), John Wiley & Sons, vol. 67(8), pages 705-724, December.
    28. Dong, Tingting & Xu, Zhengtian & Luo, Qi & Yin, Yafeng & Wang, Jian & Ye, Jieping, 2021. "Optimal contract design for ride-sourcing services under dual sourcing," Transportation Research Part B: Methodological, Elsevier, vol. 146(C), pages 289-313.
    29. Basil Halperin & Benjamin Ho & John A List & Ian Muir, 2022. "Toward An Understanding of the Economics of Apologies: Evidence from a Large-Scale Natural Field Experiment," The Economic Journal, Royal Economic Society, vol. 132(641), pages 273-298.
    30. Ke, Jintao & Zhu, Zheng & Yang, Hai & He, Qiaochu, 2021. "Equilibrium analyses and operational designs of a coupled market with substitutive and complementary ride-sourcing services to public transits," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 148(C).
    31. Zhu, Zheng & Ke, Jintao & Wang, Hai, 2021. "A mean-field Markov decision process model for spatial-temporal subsidies in ride-sourcing markets," Transportation Research Part B: Methodological, Elsevier, vol. 150(C), pages 540-565.
    32. Jiayi Joey Yu & Christopher S. Tang & Zuo-Jun Max Shen & Xiqun Michael Chen, 2020. "A Balancing Act of Regulating On-Demand Ride Services," Management Science, INFORMS, vol. 66(7), pages 2975-2992, July.
    33. Eduard Cristobal-Fransi & Francisco Hernández-Soriano & Berta Ferrer-Rosell & Natalia Daries, 2019. "Exploring Service Quality among Online Sharing Economy Platforms from an Online Media Perspective," Sustainability, MDPI, vol. 11(13), pages 1-18, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Li, Xiaonan & Li, Xiangyong & Shi, Junxin, 2024. "Capacity sharing for ride-sourcing platforms under competition," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 182(C).
    2. Zhong, Yuanguang & Lan, Yibo & Chen, Zhi & Yang, Jiazi, 2023. "On-demand ride-hailing platforms with heterogeneous quality-sensitive customers: Dedicated system or pooling system?," Transportation Research Part B: Methodological, Elsevier, vol. 173(C), pages 247-266.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bahrami, Sina & Nourinejad, Mehdi & Yin, Yafeng & Wang, Hai, 2023. "The three-sided market of on-demand delivery," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 179(C).
    2. Ke, Jintao & Wang, Ce & Li, Xinwei & Tian, Qiong & Huang, Hai-Jun, 2024. "Equilibrium analysis for on-demand food delivery markets," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 184(C).
    3. Zhu, Zheng & Xu, Ailing & He, Qiao-Chu & Yang, Hai, 2021. "Competition between the transportation network company and the government with subsidies to public transit riders," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
    4. Ke, Jintao & Chen, Xiqun (Michael) & Yang, Hai & Li, Sen, 2022. "Coordinating supply and demand in ride-sourcing markets with pre-assigned pooling service and traffic congestion externality," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 166(C).
    5. Yang, Hai & Shao, Chaoyi & Wang, Hai & Ye, Jieping, 2020. "Integrated reward scheme and surge pricing in a ridesourcing market," Transportation Research Part B: Methodological, Elsevier, vol. 134(C), pages 126-142.
    6. Ke, Jintao & Li, Xinwei & Yang, Hai & Yin, Yafeng, 2021. "Pareto-efficient solutions and regulations of congested ride-sourcing markets with heterogeneous demand and supply," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 154(C).
    7. Li, Xiaonan & Li, Xiangyong & Shi, Junxin, 2024. "Capacity sharing for ride-sourcing platforms under competition," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 182(C).
    8. Li, Manzi & Jiang, Gege & Lo, Hong K., 2023. "Optimal cancellation penalty for competing ride-sourcing platforms under waiting time uncertainty," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 174(C).
    9. Peng Huang & Gaoyan Lyu & Yi Xu, 2022. "Quality Regulation on Two-Sided Platforms: Exclusion, Subsidization, and First-Party Applications," Management Science, INFORMS, vol. 68(6), pages 4415-4434, June.
    10. Wang, Hai & Yang, Hai, 2019. "Ridesourcing systems: A framework and review," Transportation Research Part B: Methodological, Elsevier, vol. 129(C), pages 122-155.
    11. Zhong, Yuanguang & Lan, Yibo & Chen, Zhi & Yang, Jiazi, 2023. "On-demand ride-hailing platforms with heterogeneous quality-sensitive customers: Dedicated system or pooling system?," Transportation Research Part B: Methodological, Elsevier, vol. 173(C), pages 247-266.
    12. Bao, Yue & Zang, Guangzhi & Yang, Hai & Gao, Ziyou & Long, Jiancheng, 2023. "Mathematical modeling of the platform assignment problem in a ride-sourcing market with a third-party integrator," Transportation Research Part B: Methodological, Elsevier, vol. 178(C).
    13. Dong, Tingting & Xu, Zhengtian & Luo, Qi & Yin, Yafeng & Wang, Jian & Ye, Jieping, 2021. "Optimal contract design for ride-sourcing services under dual sourcing," Transportation Research Part B: Methodological, Elsevier, vol. 146(C), pages 289-313.
    14. Chen, Mingyang & Zhao, Daozhi & Gong, Yeming & Rekik, Yacine, 2022. "An on-demand service platform with self-scheduling capacity: Uniform versus multiplier-based pricing," International Journal of Production Economics, Elsevier, vol. 243(C).
    15. Lei, Zengxiang & Ukkusuri, Satish V., 2023. "Scalable reinforcement learning approaches for dynamic pricing in ride-hailing systems," Transportation Research Part B: Methodological, Elsevier, vol. 178(C).
    16. Shi, Junxin & Li, Xiangyong & Aneja, Y.P. & Li, Xiaonan, 2023. "Ride-matching for the ride-hailing platform with heterogeneous drivers," Transport Policy, Elsevier, vol. 136(C), pages 169-192.
    17. Zhou, Yaqian & Yang, Hai & Ke, Jintao & Wang, Hai & Li, Xinwei, 2022. "Competition and third-party platform-integration in ride-sourcing markets," Transportation Research Part B: Methodological, Elsevier, vol. 159(C), pages 76-103.
    18. Moraga-Gonzalez, Jose L. & Wildenbeest, Matthijs R., 2011. "Comparison sites," IESE Research Papers D/933, IESE Business School.
      • Jose Luis Moraga-Gonzalez & Matthijs R. Wildenbeest, 2011. "Comparison Sites," Working Papers 2011-04, Indiana University, Kelley School of Business, Department of Business Economics and Public Policy.
    19. Marco Antonielli & Lapo Filistrucchi, 2011. "Collusion and the political differentiation of newspapers," Working Papers 11-26, NET Institute, revised Nov 2011.
    20. Doh-Shin Jeon & Nikrooz Nasr, 2016. "News Aggregators and Competition among Newspapers on the Internet," American Economic Journal: Microeconomics, American Economic Association, vol. 8(4), pages 91-114, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transb:v:166:y:2022:i:c:p:69-94. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/548/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.