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Do Relationships Matter? Evidence from Loan Officer Turnover

Citations

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Cited by:

  1. Samuel Wai Johnson, 2021. "Determinants of Access to Credit: Evidence from a Fragile Conflict-Affected Setting," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 33(6), pages 1475-1492, December.
  2. Mkhaiber, Achraf & Werner, Richard A., 2021. "The relationship between bank size and the propensity to lend to small firms: New empirical evidence from a large sample," Journal of International Money and Finance, Elsevier, vol. 110(C).
  3. D’Acunto, Francesco & Ghosh, Pulak & Rossi, Alberto G., 2026. "How costly are cultural biases? Evidence from FinTech," Journal of Financial Economics, Elsevier, vol. 175(C).
  4. Peter J. Kuhn & Lizi Yu, 2019. "How Costly is Turnover? Evidence from Retail," NBER Working Papers 26179, National Bureau of Economic Research, Inc.
  5. Gangopadhyay, Partha & Jain, Siddharth & Bakry, Walid, 2022. "In search of a rational foundation for the massive IT boom in the Australian banking industry: Can the IT boom really drive relationship banking?," International Review of Financial Analysis, Elsevier, vol. 82(C).
  6. Anne Ardila Brenøe & Serena Canaan & Nikolaj A. Harmon & Heather N. Royer, 2024. "Is Parental Leave Costly for Firms and Coworkers?," Journal of Labor Economics, University of Chicago Press, vol. 42(4), pages 1135-1174.
  7. Czura, Kristina & Englmaier, Florian & Ho, Hoa & Spantig, Lisa, 2022. "Microfinance loan officers before and during Covid-19: Evidence from India," World Development, Elsevier, vol. 152(C).
  8. Salvador Contreras & Manthos D. Delis & Amit Ghosh & Iftekhar Hasan, 2022. "Bank failures, local business dynamics, and government policy," Small Business Economics, Springer, vol. 58(4), pages 1823-1851, April.
  9. Anne Duquerroy & Clément Mazet-Sonilhac & Jean-Stéphane Mésonnier & Daniel Paravisini, 2022. "Bank Local Specialization," Sciences Po Economics Publications (main) hal-03812807, HAL.
  10. Pietro Alessandrini & Luca Papi, 2018. "Banche locali e piccole imprese dopo la crisi tra nuove regole e innovazioni digitali," Mo.Fi.R. Working Papers 148, Money and Finance Research group (Mo.Fi.R.) - Univ. Politecnica Marche - Dept. Economic and Social Sciences.
  11. Goedde-Menke, Michael & Ingermann, Peter-Hendrik, 2024. "Loan officer specialization and credit defaults," Journal of Banking & Finance, Elsevier, vol. 161(C).
  12. Iconio Garrì, 2019. "The effects of bank branch closures on credit relationships," Temi di discussione (Economic working papers) 1254, Bank of Italy, Economic Research and International Relations Area.
  13. Qingqing Cao & Paolo Giordani & Raoul Minetti & Pierluigi Murro, 2020. "Credit Markets, Relationship Banking, and Firm Entry," Working Papers CASMEF 2003, Dipartimento di Economia e Finanza, LUISS Guido Carli.
  14. Hutschenreiter, Dennis & Liu, Qianshuo, 2025. "From rivals to allies? CEO connections in an era of common ownership," IWH Discussion Papers 7/2025, Halle Institute for Economic Research (IWH).
  15. Campbell, Dennis & Loumioti, Maria & Wittenberg-Moerman, Regina, 2019. "Making sense of soft information: interpretation bias and loan quality," Journal of Accounting and Economics, Elsevier, vol. 68(2).
  16. Ian M. Schmutte & Meghan M. Skira, 2025. "The Response of Firms to Maternity Leave and Sickness Absence," Journal of Human Resources, University of Wisconsin Press, vol. 60(6), pages 2125-2167.
  17. Shikong (Scott) Luo & Alan Tidwell, 2025. "Hidden Financial Costs of the Opioid Crisis: Evidence from Mortgage Originations," The Journal of Real Estate Finance and Economics, Springer, vol. 70(3), pages 583-607, April.
  18. Vatsa, Prithu, 2025. "Do minority banks matter?," Journal of Financial Intermediation, Elsevier, vol. 63(C).
  19. Laudenbach, Christine & Siegel, Stephan, 2024. "Personal communication in an automated world: Evidence from loan repayments," SAFE Working Paper Series 428, Leibniz Institute for Financial Research SAFE.
  20. Allen N. Berger & Maryann P. Feldman & W. Scott Langford & Raluca Roman, 2023. ""Let Us Put Our Moneys Together": Minority-Owned Banks and Resilience to Crises," Working Papers 23-13, Federal Reserve Bank of Philadelphia.
  21. Cynthia Sin Tian Ho & Mats Wilhelmsson, 2022. "Geographical accessibility to bank branches and its relationship to new firm formation in Sweden via multiscale geographically weighted regression," Review of Regional Research: Jahrbuch für Regionalwissenschaft, Springer;Gesellschaft für Regionalforschung (GfR), vol. 42(2), pages 191-218, August.
  22. Papoutsi, Melina, 2021. "Lending relationships in loan renegotiation: evidence from corporate loans," Working Paper Series 2553, European Central Bank.
  23. Bushman, Robert & Gao, Janet & Martin, Xiumin & Pacelli, Joseph, 2021. "The influence of loan officers on loan contract design and performance," Journal of Accounting and Economics, Elsevier, vol. 71(2).
  24. Bertrand, Jérémie & Burietz, Aurore, 2023. "(Loan) price and (loan officer) prejudice," Journal of Economic Behavior & Organization, Elsevier, vol. 210(C), pages 26-42.
  25. Omri Even-Tov & Xinlei Li & Hui Wang & Christopher Williams, 2024. "The importance of individual-pair lending relationships," Review of Accounting Studies, Springer, vol. 29(4), pages 3907-3945, December.
  26. Megha Patnaik, 2017. "The Impact of Credit Shocks: Micro versus Small Firms," Discussion Papers 17-06, Indian Statistical Institute, Delhi.
  27. Christine Laudenbach & Jenny Pirschel & Stephan Siegel, 2018. "Personal Communication in an Automated World: Evidence from Loan Repayments," CESifo Working Paper Series 7295, CESifo.
  28. Tong, Jamie Yixing & Wang, Yujie & Xiang, Yi & Zhang, Feida Frank, 2025. "Information sharing and loan outcome: Evidence from CEO/CFO-bank links," The British Accounting Review, Elsevier, vol. 57(6).
  29. Jianjun Li & Ji Wu & Tairan Kevin Huang & Yu Guo, 2025. "Dialect Distance and Venture Capital Risk‐Taking: Evidence From China," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 65(5), pages 4352-4369, December.
  30. Qingqing Cao & Paolo Giordani & Raoul Minetti & Pierluigi Murro, 2023. "Credit Markets, Relationship Lending, and the Dynamics of Firm Entry," Review of Economic Dynamics, Elsevier for the Society for Economic Dynamics, vol. 51, pages 343-369, December.
  31. Xu, Yuqian & Saunders, Anthony & Xiao, Binqing & Li, Xindan, 2020. "Bank relationship loss: The moderating effect of information opacity," Journal of Banking & Finance, Elsevier, vol. 118(C).
  32. Lars Norden & Bernardus Van Doornik & Weichao Wang, 2025. "Labor Turnover, Information Production, and Bank Risk," Working Papers Series 626, Central Bank of Brazil, Research Department.
  33. Papoutsi, Melina, 2021. "Nothing compares to your loan officer – continuity of relationships and loan renegotiation," Research Bulletin, European Central Bank, vol. 81.
  34. Naome Otiti & Cécile Godfroid & Roy Mersland & Bert D’Espallier, 2022. "Does it (Re)pay to be Female? Considering Gender in Microfinance Loan Officer-Client Pairs," Journal of Development Studies, Taylor & Francis Journals, vol. 58(2), pages 259-274, February.
  35. Di Gong & Steven Ongena & Shusen Qi, 2025. "Information Frictions inside a Bank: Evidence from Borrower Switching between Branches," Swiss Finance Institute Research Paper Series 25-10, Swiss Finance Institute.
  36. Cem Demiroglu & Oguzhan Ozbas & Rui C. Silva & Mehmet Fati̇h Ulu, 2021. "Do Physiological and Spiritual Factors Affect Economic Decisions?," Journal of Finance, American Finance Association, vol. 76(5), pages 2481-2523, October.
  37. Tantri, Prasanna, 2021. "Identifying ever-greening: Evidence using loan-level data," Journal of Banking & Finance, Elsevier, vol. 122(C).
  38. Luca Papi & Emma Sarno & Alberto Zazzaro, 2017. "The geographical network of bank organizations: issues and evidence for Italy," Chapters, in: Ron Martin & Jane Pollard (ed.), Handbook on the Geographies of Money and Finance, chapter 8, pages 156-196, Edward Elgar Publishing.
  39. Chen, Minju & Wang, Chengbin, 2024. "How business model innovation facilitates microcredit in balancing social mission with commercial performance - evidence from local commercial banks," Technological Forecasting and Social Change, Elsevier, vol. 202(C).
  40. Francesco D'Acunto & Janet Gao & Lu Liu & Kai Lu & Zhengwei Wang & Jun Yang, 2025. "Subjective Expectations and Financial Intermediation," CESifo Working Paper Series 11780, CESifo.
  41. D'Acunto, Francesco & Ghosh, Pulak & Jain, Rajiv & Rossi, Alberto G., 2022. "How costly are cultural biases?," LawFin Working Paper Series 34, Goethe University, Center for Advanced Studies on the Foundations of Law and Finance (LawFin).
  42. Behr, Patrick & Drexler, Alejandro & Gropp, Reint & Guettler, Andre, 2020. "Financial Incentives and Loan Officer Behavior: Multitasking and Allocation of Effort under an Incomplete Contract," Journal of Financial and Quantitative Analysis, Cambridge University Press, vol. 55(4), pages 1243-1267, June.
  43. Nina Veflen & Joachim Scholderer & Solveig Langsrud, 2020. "Situated Food Safety Risk and the Influence of Social Norms," Risk Analysis, John Wiley & Sons, vol. 40(5), pages 1092-1110, May.
  44. Md Aslam Mia & Hasanul Banna & Abu Hanifa Md Noman & Md Rabiul Alam & Md. Sohel Rana, 2022. "Factors affecting borrowers’ turnover in microfinance institutions: A panel evidence," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 93(1), pages 55-84, March.
  45. Linda Argote & Sunkee Lee & Jisoo Park, 2021. "Organizational Learning Processes and Outcomes: Major Findings and Future Research Directions," Management Science, INFORMS, vol. 67(9), pages 5399-5429, September.
  46. Chu, Yinxiao & Li, Zhao & Wei, Jianxing & Wu, Weixing, 2022. "A tale of two markets: Labor market mobility and bank information sharing," Journal of Economic Dynamics and Control, Elsevier, vol. 141(C).
  47. Keil, Jan, 2023. "Lending relationships when creditors are in control," Journal of Corporate Finance, Elsevier, vol. 79(C).
  48. José María Liberti & Mitchell A Petersen, 2019. "Information: Hard and Soft," The Review of Corporate Finance Studies, Society for Financial Studies, vol. 8(1), pages 1-41.
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