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Pricing and Capacity Decisions for a Service Facility: Stability and Multiple Local Optima

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Cited by:

  1. Mei Xue & Patrick T. Harker, 2003. "Service Co-Production, Customer Efficiency and Market Competition," Center for Financial Institutions Working Papers 03-03, Wharton School Center for Financial Institutions, University of Pennsylvania.
  2. Eric Friedman, 1998. "Learnability of a class of Non-atomic Games arising on the Internet," Departmental Working Papers 199824, Rutgers University, Department of Economics.
  3. Zhe George Zhang & Xiaoling Yin, 2021. "Designing a Sustainable Two‐Tier Service System with Customer's Asymmetric Preference for Servers," Production and Operations Management, Production and Operations Management Society, vol. 30(11), pages 3856-3880, November.
  4. Kut C. So, 2000. "Price and Time Competition for Service Delivery," Manufacturing & Service Operations Management, INFORMS, vol. 2(4), pages 392-409, April.
  5. Ryan W. Buell & Dennis Campbell & Frances X. Frei, 2016. "How Do Customers Respond to Increased Service Quality Competition?," Manufacturing & Service Operations Management, INFORMS, vol. 18(4), pages 585-607, October.
  6. Kurt M. Bretthauer, 2000. "Optimal service and arrival rates in Jackson queueing networks," Naval Research Logistics (NRL), John Wiley & Sons, vol. 47(1), pages 1-17, February.
  7. Wenhui Zhou & Weixiang Huang & Vernon N. Hsu & Pengfei Guo, 2023. "On the Benefit of Privatization in a Mixed Duopoly Service System," Management Science, INFORMS, vol. 69(3), pages 1486-1499, March.
  8. Jiang, Bin, 2005. "The decision-making on an in-house logistic division's operation strategies," International Journal of Production Economics, Elsevier, vol. 96(1), pages 37-46, April.
  9. Christian Haxholdt & Erik R. Larsen & Ann van Ackere, 2003. "Mode Locking and Chaos in a Deterministic Queueing Model with Feedback," Management Science, INFORMS, vol. 49(6), pages 816-830, June.
  10. Zhu, Stuart X., 2015. "Integration of capacity, pricing, and lead-time decisions in a decentralized supply chain," International Journal of Production Economics, Elsevier, vol. 164(C), pages 14-23.
  11. Liming Liu & Mahmut Parlar & Stuart X. Zhu, 2007. "Pricing and Lead Time Decisions in Decentralized Supply Chains," Management Science, INFORMS, vol. 53(5), pages 713-725, May.
  12. Friedman, Eric J., 2002. "Strategic properties of heterogeneous serial cost sharing," Mathematical Social Sciences, Elsevier, vol. 44(2), pages 145-154, November.
  13. Grossman, Thomas A. & Brandeau, Margaret L., 2002. "Optimal pricing for service facilities with self-optimizing customers," European Journal of Operational Research, Elsevier, vol. 141(1), pages 39-57, August.
  14. Sanjay Jain & P. K. Kannan, 2002. "Pricing of Information Products on Online Servers: Issues, Models, and Analysis," Management Science, INFORMS, vol. 48(9), pages 1123-1142, September.
  15. Gérard P. Cachon & Patrick T. Harker, 2002. "Competition and Outsourcing with Scale Economies," Management Science, INFORMS, vol. 48(10), pages 1314-1333, October.
  16. Alok Gupta & Boris Jukic & Dale O. Stahl & Andrew B. Whinston, 2011. "An Analysis of Incentives for Network Infrastructure Investment Under Different Pricing Strategies," Information Systems Research, INFORMS, vol. 22(2), pages 215-232, June.
  17. Yasushi Masuda & Seungjin Whang, 1999. "Dynamic Pricing for Network Service: Equilibrium and Stability," Management Science, INFORMS, vol. 45(6), pages 857-869, June.
  18. Martin A. Lariviere & Jan A. Van Mieghem, 2004. "Strategically Seeking Service: How Competition Can Generate Poisson Arrivals," Manufacturing & Service Operations Management, INFORMS, vol. 6(1), pages 23-40, January.
  19. Prabhudev Konana & Alok Gupta & Andrew B. Whinston, 2000. "Integrating User Preferences and Real-Time Workload in Information Services," Information Systems Research, INFORMS, vol. 11(2), pages 177-196, June.
  20. Jae‐Dong Son & Yaghoub Khojasteh Ghamari, 2008. "Optimal admission and pricing control problems in service industries with multiple servers and sideline profit," Applied Stochastic Models in Business and Industry, John Wiley & Sons, vol. 24(4), pages 325-342, July.
  21. Jayaswal, Sachin & Jewkes, Elizabeth & Ray, Saibal, 2011. "Product differentiation and operations strategy in a capacitated environment," European Journal of Operational Research, Elsevier, vol. 210(3), pages 716-728, May.
  22. Zhou, Wenhui & Lian, Zhaotong & Wu, Jinbiao, 2014. "When should service firms provide free experience service?," European Journal of Operational Research, Elsevier, vol. 234(3), pages 830-838.
  23. Doǧan A. Serel & Erdal Erel, 2008. "Coordination of staffing and pricing decisions in a service firm," Applied Stochastic Models in Business and Industry, John Wiley & Sons, vol. 24(4), pages 307-323, July.
  24. Kristin Fridgeirsdottir & Sam Chiu, 2005. "A Note on Convexity of the Expected Delay Cost in Single-Server Queues," Operations Research, INFORMS, vol. 53(3), pages 568-570, June.
  25. Pengfei Guo & Robin Lindsey & Zhe George Zhang, 2014. "On the Downs–Thomson Paradox in a Self-Financing Two-Tier Queuing System," Manufacturing & Service Operations Management, INFORMS, vol. 16(2), pages 315-322, May.
  26. Noori-Daryan, Mahsa & Taleizadeh, Ata Allah & Jolai, Fariborz, 2019. "Analyzing pricing, promised delivery lead time, supplier-selection, and ordering decisions of a multi-national supply chain under uncertain environment," International Journal of Production Economics, Elsevier, vol. 209(C), pages 236-248.
  27. Anthony M. Kwasnica & Euthemia Stavrulaki, 2008. "Competitive location and capacity decisions for firms serving time‐sensitive customers," Naval Research Logistics (NRL), John Wiley & Sons, vol. 55(7), pages 704-721, October.
  28. Pekka Ilmakunnas, 2002. "Strategic behavior in a service industry," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 23(2), pages 69-82.
  29. Zhou, Wenhui & Wan, Qiang & Zhang, Ren-Qian, 2017. "Choosing among hospitals in the subsidized health insurance system of China: A sequential game approach," European Journal of Operational Research, Elsevier, vol. 257(2), pages 568-585.
  30. Aktaran-KalaycI, Tûba & Ayhan, Hayriye, 2009. "Sensitivity of optimal prices to system parameters in a steady-state service facility," European Journal of Operational Research, Elsevier, vol. 193(1), pages 120-128, February.
  31. Pangburn, Michael S. & Stavrulaki, Euthemia, 2008. "Capacity and price setting for dispersed, time-sensitive customer segments," European Journal of Operational Research, Elsevier, vol. 184(3), pages 1100-1121, February.
  32. Bitran, Gabriel R. & Rocha e Oliveira, Paulo & Schilkrut, Ariel, 2008. "Managing customer relationships through price and service quality," IESE Research Papers D/750, IESE Business School.
  33. Son, Jae-Dong, 2007. "Customer selection problem with profit from a sideline," European Journal of Operational Research, Elsevier, vol. 176(2), pages 1084-1102, January.
  34. Wang, Shoou-Jiun & Batta, Rajan & Rump, Christopher M., 2005. "Stability of a crime level equilibrium," Socio-Economic Planning Sciences, Elsevier, vol. 39(3), pages 229-244, September.
  35. Scott M. Carr & Uday S. Karmarkar, 2005. "Competition in Multiechelon Assembly Supply Chains," Management Science, INFORMS, vol. 51(1), pages 45-59, January.
  36. Gregory Dobson & Euthemia Stavrulaki, 2007. "Simultaneous price, location, and capacity decisions on a line of time‐sensitive customers," Naval Research Logistics (NRL), John Wiley & Sons, vol. 54(1), pages 1-10, February.
  37. Jalili Marand, Ata & Li, Hongyan & Thorstenson, Anders, 2019. "Joint inventory control and pricing in a service-inventory system," International Journal of Production Economics, Elsevier, vol. 209(C), pages 78-91.
  38. Albert Y. Ha, 1998. "Incentive-Compatible Pricing for a Service Facility with Joint Production and Congestion Externalities," Management Science, INFORMS, vol. 44(12-Part-1), pages 1623-1636, December.
  39. So, Kut C. & Song, Jing-Sheng, 1998. "Price, delivery time guarantees and capacity selection," European Journal of Operational Research, Elsevier, vol. 111(1), pages 28-49, November.
  40. Pavlin, J. Michael, 2017. "Dual bounds of a service level assignment problem with applications to efficient pricing," European Journal of Operational Research, Elsevier, vol. 262(1), pages 239-250.
  41. Yang, Jie & Zhao, Daozhi & Wang, Zeyu & Xu, Chunqiu, 2022. "Impact of regulation on on-demand ride-sharing service: Profit-based target vs demand-based target," Research in Transportation Economics, Elsevier, vol. 92(C).
  42. Christopher M. Rump & Shaler Stidham, 1998. "Stability and Chaos in Input Pricing for a Service Facility with Adaptive Customer Response to Congestion," Management Science, INFORMS, vol. 44(2), pages 246-261, February.
  43. Qian Liu & Garrett van Ryzin, 2011. "Strategic Capacity Rationing when Customers Learn," Manufacturing & Service Operations Management, INFORMS, vol. 13(1), pages 89-107, September.
  44. Noah Gans, 2002. "Customer Loyalty and Supplier Quality Competition," Management Science, INFORMS, vol. 48(2), pages 207-221, February.
  45. E. Friedman & S. Shenker, 2010. "Synchronous and Asynchronous Learning by Responsive Learning Automata," Levine's Working Paper Archive 469, David K. Levine.
  46. Jayaswal, Sachin, 2014. "Priority Service System Optimization under Service Level Constraints," IIMA Working Papers WP2014-08-04, Indian Institute of Management Ahmedabad, Research and Publication Department.
  47. Larsen, Christian, 1998. "Investigating sensitivity and the impact of information on pricing decisions in an M/M/1/ [infinity] queueing model," International Journal of Production Economics, Elsevier, vol. 56(1), pages 365-377, September.
  48. Tamer Boyaci & Saibal Ray, 2003. "Product Differentiation and Capacity Cost Interaction in Time and Price Sensitive Markets," Manufacturing & Service Operations Management, INFORMS, vol. 5(1), pages 18-36, May.
  49. Ke-Wei Huang & Arun Sundararajan, 2006. "Pricing Digital Goods: Discontinuous Costs and Shared Infrastructure," Working Papers 06-11, NET Institute, revised Sep 2006.
  50. Wang, E. T. G., 2000. "Information and incentives in computing services supply: The effect of limited system choices," European Journal of Operational Research, Elsevier, vol. 125(3), pages 503-518, September.
  51. Xin Li & Pengfei Guo & Zhaotong Lian, 2017. "Price and capacity decisions of service systems with boundedly rational customers," Naval Research Logistics (NRL), John Wiley & Sons, vol. 64(6), pages 437-452, September.
  52. Sumita, Ushio & Masuda, Yasushi & Yamakawa, Shigetaka, 2001. "Optimal internal pricing and capacity planning for service facility with finite buffer," European Journal of Operational Research, Elsevier, vol. 128(1), pages 192-205, January.
  53. Banerjee, Avijit, 2005. "Concurrent pricing and lot sizing for make-to-order contract production," International Journal of Production Economics, Elsevier, vol. 93(1), pages 189-195, January.
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