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Sensitivity of optimal prices to system parameters in a steady-state service facility

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  • Aktaran-KalaycI, Tûba
  • Ayhan, Hayriye

Abstract

We consider the problem of maximizing the long-run average reward in a service facility with dynamic pricing. We investigate sensitivity of optimal pricing policies to the parameters of the service facility which is modelled as an M/M/s/K queueing system. Arrival process to the facility is Poisson with arrival rate a decreasing function of the price currently being charged by the facility. We prove structural results on the optimal pricing policies when the parameters in the facility change. Namely, we show that optimal prices decrease when the capacity of the facility or the number of servers in the facility increase. Under a reasonable assumption, we also show that optimal prices increase as the overall demand for the service provided by the facility increases or when the service rate of the facility decreases. We illustrate how these structural results simplify the required computational effort while finding the optimal policy.

Suggested Citation

  • Aktaran-KalaycI, Tûba & Ayhan, Hayriye, 2009. "Sensitivity of optimal prices to system parameters in a steady-state service facility," European Journal of Operational Research, Elsevier, vol. 193(1), pages 120-128, February.
  • Handle: RePEc:eee:ejores:v:193:y:2009:i:1:p:120-128
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    References listed on IDEAS

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    1. Shaler Stidham, 1992. "Pricing and Capacity Decisions for a Service Facility: Stability and Multiple Local Optima," Management Science, INFORMS, vol. 38(8), pages 1121-1139, August.
    2. Sanjeev Dewan & Haim Mendelson, 1990. "User Delay Costs and Internal Pricing for a Service Facility," Management Science, INFORMS, vol. 36(12), pages 1502-1517, December.
    3. Albert Y. Ha, 1998. "Incentive-Compatible Pricing for a Service Facility with Joint Production and Congestion Externalities," Management Science, INFORMS, vol. 44(12-Part-1), pages 1623-1636, December.
    4. Knudsen, Niels Chr, 1972. "Individual and Social Optimization in a Multiserver Queue with a General Cost-Benefit Structure," Econometrica, Econometric Society, vol. 40(3), pages 515-528, May.
    5. Edelson, Noel M & Hildebrand, David K, 1975. "Congestion Tolls for Poisson Queuing Processes," Econometrica, Econometric Society, vol. 43(1), pages 81-92, January.
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    Cited by:

    1. Secil Savasaneril & Ece Sayin, 2017. "Dynamic lead time quotation under responsive inventory and multiple customer classes," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 39(1), pages 95-135, January.

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